We performed a comparison between ConnectWise ScreenConnect and GoToMyPC based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."Unattended access is the most important feature."
"it gives me the ability to remotely connect to machines that I manage without user intervention."
"It's very low maintenance."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"Remote connect via webpage. I use it to support employees when I am not in the office or when they are at a remote location."
"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."
"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"The installation is almost instant."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The technical support is good."
"The solution is very quick to set up."
"There could be improvement to the remote command line tools."
"The solution is a little bit complicated when you want to implement it."
"I really didn't care for the onboarding process and it is something that should be improved."
"I would like ConnectWise Control to be more transparent on the real costs to renew their license."
"Mobile interface."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"They could provide a toolbox for the plan I'm on."
"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The pricing has tripled in a small amount of time and there is not three times better service."
"If the PC is hung then it requires a reboot."
Earn 20 points
ConnectWise ScreenConnect is ranked 9th in Remote Access with 37 reviews while GoToMyPC is ranked 24th in Remote Access. ConnectWise ScreenConnect is rated 8.4, while GoToMyPC is rated 9.0. The top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". On the other hand, the top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support, whereas GoToMyPC is most compared with Microsoft Remote Desktop Services, TeamViewer, GoToAssist, VNC Connect and LogMeIn Pro.
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