Try our new research platform with insights from 80,000+ expert users

Conga Composer vs Interfacing Technologies Enterprise Process Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Conga Composer
Ranking in Document Management Software
4th
Average Rating
8.2
Number of Reviews
14
Ranking in other categories
Document Automation Software (1st)
Interfacing Technologies En...
Ranking in Document Management Software
25th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (142nd), Business Process Management (BPM) (86th), GRC (62nd), Quality Management Software (47th)
 

Mindshare comparison

As of January 2026, in the Document Management Software category, the mindshare of Conga Composer is 1.6%, up from 1.1% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 1.2%. It is calculated based on PeerSpot user engagement data.
Document Management Software Market Share Distribution
ProductMarket Share (%)
Conga Composer1.6%
Interfacing Technologies Enterprise Process Center1.2%
Other97.2%
Document Management Software
 

Featured Reviews

PU
Sr Salesforce Developer at a tech services company with 501-1,000 employees
Streamlined contract signing with effective automation and helpful for loss tracking
We use Conga Contracts, Conga Composer, Conga Grid, and Conga Orchestrate. We have a business all over the world, and due to currency symbols, alphabetical changes, logos, and entity names, we need to build a formula where the template remains the same but the contract terms are different for…
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's quite simple."
"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."
"Conga Composer is very easy to use. It's easy to debug if you have an issue."
"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."
"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."
"The most valuable feature of Conga Composer is its user-friendly interface, which allows professionals to handle the product easily."
"The declarative features and automatic API selections are great as they help with pre-built documentation, query generation, template generation, and articulation."
"What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates."
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
 

Cons

"The debugging skills could be improved as we need to stay alert for issues."
"One downside of Conga Composer is that it requires integration with other tools for the signing process. Apart from that, I find nothing major to be improved."
"We have not been using Conga Composer extensively or deeply to look for improvements."
"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."
"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."
"I had only one minor issue, which was resolved quickly due to their prompt assistance."
"The initial setup is at an intermediate level of difficulty since understanding Conga Composer for the first time can be confusing."
"The documentation could be improved."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
 

Pricing and Cost Advice

"It's not cheap, but it's not overly expensive either."
"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."
"I think the tool costs around six dollars per user."
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
report
Use our free recommendation engine to learn which Document Management Software solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Retailer
11%
Real Estate/Law Firm
9%
Educational Organization
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?
Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...
What needs improvement with Conga Composer?
I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.
What is your primary use case for Conga Composer?
We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...
Ask a question
Earn 20 points
 

Also Known As

Conga
Enterprise Process Center
 

Overview

 

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about Conga Composer vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.