"The management feature is very good. You get a complete and clear view of the employment tool on Linux, Mac, and Windows operating systems (even on mobile). Third-party integration is also possible (e.g., IBM, Apple, etc.)."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly."
"The most valuable feature is the ease of use. Using this solution enables us to get support easily."
"There are some great features."
"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable."
"It's considered a trusted application."
"The most valuable feature is the remote management capabilities."
"The solution needs further integration with other software tools like a CRM and other accounting tools. Not having this integration makes Comodo RMM limited in functionality. Additionally, more network management features would be good to have in the next release."
"The security could be improved."
"Maybe TeamViewer could be improved with more scalability."
"The solution is a bit expensive. It could be cheaper."
"The price point would probably be an area of improvement with the number of competitors out there offering similar features. TeamViewer usually comes in a little high as compared to other solutions."
"The security of the solution could be more secure."
"Integration with other tools would be great."
"If you have one version, like if you have version 14, and the client has version 15, you can't access his computer. If the client is on 14 and the technician is on 15, he can't access the end user who's at home. So there's a disparity in versioning."
Comodo RMM is ranked 13th in Remote Monitoring and Management Software with 1 review while TeamViewer Remote Management is ranked 9th in Remote Monitoring and Management Software with 7 reviews. Comodo RMM is rated 7.0, while TeamViewer Remote Management is rated 8.4. The top reviewer of Comodo RMM writes "Easily setup and deployed Remote Monitoring and Management system with script capabilities, but lacks further integration into third party software ". On the other hand, the top reviewer of TeamViewer Remote Management writes "Efficiently accesses other end-points". Comodo RMM is most compared with Atera, Kaseya VSA, N-able Remote Monitoring & Management, ManageEngine Desktop Central MSP and NinjaRMM, whereas TeamViewer Remote Management is most compared with Datto Remote Monitoring and Management, N-able Remote Monitoring & Management, ManageEngine Desktop Central MSP and Azure Bastion.
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