Commvault Complete Data Protection vs Infrascale Backup & Disaster Recovery comparison

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Executive Summary

We performed a comparison between Commvault Complete Data Protection and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Commvault Complete Data Protection vs. Infrascale Backup & Disaster Recovery Report (Updated: November 2022).
655,113 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The initial setup is straightforward.""Commvault gives us a single platform to manage and recover our data. Since we are a research organization, backup is one of the most critical parts of our IT operations and services. Internally, we run it as a managed service, and there is a single console that makes it easy for management to see the performance.""Commvault is a very stable product.""We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them.""The solution is easy to use and the duplication is quite good.""Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments.""The product is a reliable solution.""The diversity on offer is very, very good. Everything is supported. It's great."

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"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue.""The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory.""The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal.""Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go.""Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.""The initial setup was straightforward and we received support from the manufacturer.""The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around.""The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

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Cons
"When we started using Commvault, we felt that there were some technical issues with managing it, but we are comfortable enough with managing it now. There were many issues, like index corrupting, when we first started, but all those issues were resolved by the Commvault tech team.""It would be a bit unfair to say that it's complex, due to the fact that it supports so many different workloads, however, if there's anything that is a bit of a shortcoming, then it's the fact that there's a bit of complexity involved when dealing with the product.""Commvault is a rich system that might scare somebody the first time they see it because it feels so huge.""The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up.""The only problem is that some of what we snap most of is the VMs. We found about 10% of the VMs that we can't snap because they're too interactive. It actually causes the application to crash.""With so many features, sometimes you cannot find what you are looking for in the interface and you have to dig into books online to find out how to solve an issue.""They need to improve when it comes to large, video file archiving. They're good, but they have not met my expectations as a customer in this area.""The local support could be improved."

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"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement.""Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.""The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files.""There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker.""One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered.""When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time.""I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

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Pricing and Cost Advice
  • "In India, this is a very expensive product."
  • "Its cost is reasonable, but anybody else can do better benchmarking."
  • "Licensing fees are billed on a yearly basis."
  • "It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."
  • "It would not be affordable for small to medium size organizations."
  • "The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."
  • "One of the most interesting aspects is that the licensing model can be modified. We're paying for our licensing by the client, as opposed to the size of the footprint of the backup, which decreased our cost by about 20 percent."
  • "It is a bit more than other products, but when you consider the time savings, it is saving money."
  • More Commvault Complete Data Protection Pricing and Cost Advice →

  • "You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
  • "The licensing is based on how much data you have plus what appliances you need."
  • "The pricing is fair, and they are interested in working with MSPs as part of their market."
  • "The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
  • "It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
  • "Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
  • "Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
  • "The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
  • More Infrascale Backup & Disaster Recovery Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Well both are comprehensive backup solutions. comm-vault has management One UI, Built-in security features, ransomware detection, immutability, data isolation, and recovery. while Net-backup has… more »
    Top Answer:I don't recall the exact cost of licensing. However, I rate the prices a ten out of ten.
    Top Answer:So far, the only improvement that has been identified is to keep its documentation updated. They need to integrate configuration screens or videos (free training courses, webinars, demos) so that… more »
    Top Answer:We've recently switched from Veeam B&R to Rubrik with their Polaris Radar Solution to detect Ransomware.  VM-Backup is a standard feature nowadays. DRaaS - do you mean a cloud solution or on-prem?… more »
    Top Answer:The initial setup was straightforward and we received support from the manufacturer.
    Top Answer:The licensing for Infrascale Backup & Disaster Recovery is monthly.
    Ranking
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    21,902
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    8.5
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    Comparisons
    Also Known As
    Commvault
    Infrascale Platform
    Learn More
    Overview

    Commvault® Complete Data Protection is a data protection and information management solution that runs on a single platform with a unified code base. Commvault enables companies worldwide to protect, access, and use all their data, anywhere and anytime, turning data into a powerful strategic asset. Commvault provides the resources and expertise to accelerate the return to normal business operations after a data loss event or an attack.

    After installing the Commvault software, the data is processed by the agent software on client computers and backed up through the “MediaAgent” (Commvault’s data manager) to a hard disk or to cloud storage. All activity in the environment is backed up by a centralized server. Commvault users can then access the protected data using web browsers from desktop or mobile devices. The Commvault software is available across both cloud and on-premises environments.

    Commvault Complete Data Protection Features:

    With Commvault, users can easily back up, restore, archive, replicate, transfer, and search data. Commvault offers its customers:

    • Data protection and security: Commvault protects and rapidly recovers data from ransomware attacks and other security breaches.
    • Data transformation: Commvault effectively moves and repurposes data across environments, enabling flexible data usage for management, testing, and other IT needs.
    • Data insights: Commvault provides its users with insights that can be used to apply machine learning and artificial intelligence to optimize and automate IT processes. Data insights can be applied to data protection to mitigate security breaches.
    • Manageable data environment: Commvault Command Center offers a dashboard for management of the entire data environment. Users can identify data for protection, monitor backups and restorations, and view analytics. Saved configurations and procedures reduce the load on IT staff.

    Reviews from Real Users

    Commvault stands out among its competitors for a number of reasons. Some of the major ones are its backup, recovery, and data protection features as well as its centralized management.

    Sheron B. a systems engineer at PAREXEL International Corporation writes, “I like that you have complete hooks into and total control of your data. The data is well-protected. It doesn't age off until it's copied. That's a big feature right there. When you reach the end of your retention, it does not expire until the secondary copy is completed. That allows you to hold onto data that otherwise would have aged off by retention. I like that feature. It's hard to just delete or lose data using the Commvault platform.

    PeerSpot users note the effectiveness of Commvault. An engineer at a tech services company writes, "When it comes to recovery, Commvault is undeniably one of the best technologies out there. It's got all the different granularity levels that a business requires to get your information back to production. For example, we have their commission discovery, individual items recovery, mailbox recovery, databases, and different tables. Some databases can be recovered individually. This level of granularity enables us to get the most value out of the product."

    Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

    SaaS BACKUP

    Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

    ENDPOINT BACKUP

    Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

    SERVER BACKUP AND DISASTER RECOVERY

    Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

    Offer
    Learn more about Commvault Complete Data Protection
    Learn more about Infrascale Backup & Disaster Recovery
    Sample Customers
    Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
    MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
    Top Industries
    REVIEWERS
    Manufacturing Company11%
    Government11%
    Computer Software Company9%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider13%
    Government9%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider13%
    Financial Services Firm7%
    Government6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise18%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise14%
    Large Enterprise63%
    REVIEWERS
    Small Business91%
    Large Enterprise9%
    VISITORS READING REVIEWS
    Small Business40%
    Midsize Enterprise11%
    Large Enterprise50%
    Buyer's Guide
    Commvault Complete Data Protection vs. Infrascale Backup & Disaster Recovery
    November 2022
    Find out what your peers are saying about Commvault Complete Data Protection vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: November 2022.
    655,113 professionals have used our research since 2012.

    Commvault Complete Data Protection is ranked 4th in Backup and Recovery Software with 40 reviews while Infrascale Backup & Disaster Recovery is ranked 16th in Backup and Recovery Software with 10 reviews. Commvault Complete Data Protection is rated 8.4, while Infrascale Backup & Disaster Recovery is rated 9.2. The top reviewer of Commvault Complete Data Protection writes "Can easily restore data in a disaster recovery scenario". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". Commvault Complete Data Protection is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup, Azure Backup and Metallic, whereas Infrascale Backup & Disaster Recovery is most compared with Zerto, Acronis Backup, Veeam Backup & Replication, Datto Cloud Continuity and VMware Aria Operations. See our Commvault Complete Data Protection vs. Infrascale Backup & Disaster Recovery report.

    See our list of best Backup and Recovery Software vendors and best Cloud Backup vendors.

    We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.