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CommScope iTracs vs Device42 comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CommScope iTracs
Ranking in Data Center Infrastructure Management
8th
Average Rating
10.0
Reviews Sentiment
9.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Device42
Ranking in Data Center Infrastructure Management
6th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
IT Asset Management (9th), Configuration Management Databases (4th), IP Address Management (IPAM) Tools (5th)
 

Mindshare comparison

As of June 2025, in the Data Center Infrastructure Management category, the mindshare of CommScope iTracs is 7.3%, up from 7.3% compared to the previous year. The mindshare of Device42 is 6.0%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Infrastructure Management
 

Featured Reviews

it_user430281 - PeerSpot reviewer
DC's are managed on a technical level, not a management level.
The flexibility in this tool is amazing and this is the most valuable DC's are managed on a technical level, not a management level. To create a simple build module for simple users. 1 year No No No Customer Service: 10 out of 10 Technical Support: 10 out of 10 No Straightforward Vendor…
AHMEDKASSAB - PeerSpot reviewer
Allows us to determine the exact placement of assets based on the building maps and the room details
In my experience, I believe that the key concern is the pricing strategy of the solution. Instead, other solutions are much more cost-effective. Previously, Device42 has altered the pricing model to include a subscription fee which I see as very costly. They should change their pricing strategy and license scheme, conduct market research and ensure that they provide the right product in the market at the right price.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Retailer
12%
Comms Service Provider
12%
Government
12%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Earn 20 points
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What is your primary use case for Device42?
I use the solution for physical assets management, IT management, and application dependency mapping.
 

Comparisons

 

Overview

 

Sample Customers

Fenwick & West LLP
Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Find out what your peers are saying about Dell Technologies, Nutanix, Lenovo and others in Data Center Infrastructure Management. Updated: May 2025.
857,028 professionals have used our research since 2012.