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Comindware Tracker vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comindware Tracker
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (46th), Process Automation (41st)
OpenText Documentum Content...
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

Comindware Tracker and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Comindware Tracker is designed for Business Process Management (BPM) and holds a mindshare of 0.2%, up 0.1% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 12.1% mindshare, up 10.6% since last year.
Business Process Management (BPM)
Enterprise Content Management
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love this software because this software helps me to increase team productivity day-by-day.​"
"The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs."
"​It was easy to set up my team with access credentials to their files.​"
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"It is quite good."
"I am satisfied with OpenText Documentum so far; it has great integration capabilities."
"The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It has the ability to categorize and search."
 

Cons

"There are not very many report templates, and if there were more, it would really help."
"I am expecting new updates to improve the software."
"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"If your organization has only a few team members then this tool is not suitable."
"I would like them to offer a one-time payment plan that one can choose."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"The initial setup can be quite slow and finicky."
"This solution lacks API integration with some popular websites."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"OpenText Documentum needs to improve its support."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"An area that needs to improve is how to reduce storage space on the AWS site."
"OpenText Documentum's user interface could be improved a little bit."
"The licensing model should be changed."
"The BPM side should be improved."
"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."
 

Pricing and Cost Advice

"This solution has a very lost cost."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Great value for the money."
"Price per user works for me when they do not count my clients, which fill forms."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The price is so reasonable."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"It is quite an expensive product."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Government
13%
Computer Software Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: June 2025.
862,077 professionals have used our research since 2012.