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Comindware Tracker vs OpenText Documentum Content Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Comindware Tracker
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Business Process Management (BPM) (46th), Process Automation (41st)
OpenText Documentum Content...
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
32
Ranking in other categories
Enterprise Content Management (2nd)
 

Mindshare comparison

Comindware Tracker and OpenText Documentum Content Management aren’t in the same category and serve different purposes. Comindware Tracker is designed for Business Process Management (BPM) and holds a mindshare of 0.2%, up 0.1% compared to last year.
OpenText Documentum Content Management, on the other hand, focuses on Enterprise Content Management, holds 12.1% mindshare, up 10.6% since last year.
Business Process Management (BPM)
Enterprise Content Management
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
Ashish Shelar - PeerSpot reviewer
Offers version control capabilities, easy to set up but highly-priced
The main thing is the cost. Most of the time, organizations move away from Documentum due to cost. It's highly-priced, and the support costs are high. Now, SharePoint and other options. Microsoft gives free licenses, so organizations mainly look for cost-effective products. The second thing is updates and patching. We patch very often, every six months or a year. We have SP1, SP2, and SP3, and then suddenly, it's moved out of support. That's the organization's main pain area. They don't want to keep investing from a storage perspective. The licensing model should be changed. The product itself is out of support. They have not considered it for AI initiatives. The new version should be on the cloud. I'm not sure if the new version of Documentum, xECM, is cloud compatible or on which cloud it is compatible, but the OpenText server itself is on a cloud, which would be beneficial to the business. And it would also be easier for migration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction."
"It successfully routes hand-offs between different teams, adds transparency to workflows, and has a set of social collaboration tools."
"Customize workflow processes visually and interactively."
"The feature I have found most valuable is the easy synchronization with other tools."
"The workflow tracker helps us to track our staff's workflow. It helps us to improve the productivity of our team."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"Low code development."
"The most valuable feature of OpenText Documentum is the versioning."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"Documentum is a highly scalable document management solution because it's built on a solid platform."
"It is quite good."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"It provides possibilities for us to save documents and supporting the business process while doing so."
 

Cons

"The initial setup can be quite slow and finicky."
"There are not very many report templates, and if there were more, it would really help."
"If your organization has only a few team members then this tool is not suitable."
"The initial setup seemed a bit complex, and there is no great documentation."
"I am expecting new updates to improve the software."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"I would like them to offer a one-time payment plan that one can choose."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"The BPM side should be improved."
"It's difficult to manage and customize Documentum."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"The BPM side should be improved."
"OpenText Documentum's user interface could be improved a little bit."
"The user interface can be a bit more intuitive."
"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."
"The price is quite high as the licensing prices are significant."
 

Pricing and Cost Advice

"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The price is so reasonable."
"This solution has a very lost cost."
"Great value for the money."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Price per user works for me when they do not count my clients, which fill forms."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"The product is expensive."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Government
13%
Computer Software Company
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on department and role.
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located.
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: June 2025.
861,803 professionals have used our research since 2012.