Comarch Customer Experience Management vs Oracle WebCenter comparison

Comarch and Oracle are both solutions in the Customer Experience Management category. Comarch is ranked #47, while Oracle is ranked #29. Comarch holds a 0.5% mindshare in CEM, compared to Oracle’s 0.8% mindshare. Additionally, 70% of Oracle users are willing to recommend the solution.

Comarch Customer Experience...

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14 Comparison Views

Oracle WebCenter

Read 12 Oracle WebCenter reviews

46 Views
30 Comparison Views

70% willing to recommend

Comarch Customer Experience...

Oracle WebCenter

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Executive Summary

We performed a comparison between Comarch Customer Experience Management and Oracle WebCenter based on real PeerSpot user reviews.

Find out what your peers are saying about Qualtrics, Salesforce, ServiceNow and others in Customer Experience Management.

To learn more, read our detailed Customer Experience Management Report (Updated: May 2025).

Buyer's Guide

Customer Experience Management

May 2025

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Helped 854,338 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Comarch Customer Experience...

Ranking in Customer Experience Management

47th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle WebCenter

Ranking in Customer Experience Management

29th

Average Rating

7.0

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Enterprise Content Management (17th), Web Content Management (11th), Corporate Portals (Enterprise Information Portals) (6th)

Mindshare comparison

As of June 2025, in the Customer Experience Management category, the mindshare of Comarch Customer Experience Management is 0.5%, down from 0.8% compared to the previous year. The mindshare of Oracle WebCenter is 0.8%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Experience Management

Featured Reviews

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Mehdi Hasankhan

Head of Development and Implementation at Arak Petrochemical Company

Gives me easy access, connection and compatibility with all of the Oracle products

WebCenter content access has a lot of options and flexibility. At this time, I only see one problem: in the sub-content and channels surrounding Windows 10. It only functions with Windows 7 and Windows 8. All of the operating systems in my company are up-to-date and we are using Windows 10. For whatever reason, you can't use the Oracle content on these platforms at all. This lapse is very bad for my company because I can't change the version of Word and downgrade. Maybe it is just a technical problem. But it is a lot of my problem with this solution currently.

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854,338 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

10%

Real Estate/Law Firm

Government

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

No data available

Oracle Content Management vs Oracle WebCenter

Compared 28% of the time

Adobe Experience Manager vs Oracle WebCenter

Compared 22% of the time

SharePoint vs Oracle WebCenter

Compared 19% of the time

IBM FileNet vs Oracle WebCenter

Compared 11% of the time

Liferay Digital Experience Platform vs Oracle WebCenter

Compared 11% of the time

More Oracle WebCenter Competitors

Product Reports

Buyer's Guide

Customer Experience Management

May 2025

Comarch Customer Experience Management report

Download Comarch Customer Experience Management product report

Buyer's Guide

Oracle WebCenter

May 2025

Download Oracle WebCenter product report

Also Known As

Comarch CEM

WebCenter, FatWire

Overview

Comarch Customer Experience Management (CEM) plays an overarching role in service monitoring and service quality management, transforming service management by providing an insight into customers’ perceptions of services provided by telecoms operators. It helps network providers make the leap from network/resource-centric operations to customer-focused ones, delivering effective telecom customer experience management tools.

Comarch

Oracle WebCenter is the center of engagement for business powering exceptional experiences for customers, partners, and employees. It connects people, processes, and information with the most complete portfolio of portal, content management, Web experience management, and collaboration technologies.

Oracle

Sample Customers

MTS

Chhattisgarh Infotech and Biotech Promotion Society, Jagran Prakashan Ltd., Standard Forwarding LLC, United Automotive Electronic Systems Co. Ltd., INSO sistemi per le infrastrutture sociali S.p.A., Helsana Versicherungen AG, ArRiyadh Development Authority, John Lewis Partnership, Arqiva, SURUGADAI EDUCATIONAL INSTITUTE, Portuguese Official Agriculture and Fisheries

Buyer's Guide

Customer Experience Management

May 2025

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854,338 professionals have used our research since 2012.

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We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.