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Mimecast Incydr vs Symantec Data Loss Prevention comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare enhanced speed, security, and data protection, providing significant ROI and improved operations and client satisfaction for businesses.
Sentiment score
7.5
Mimecast Incydr improved cost efficiency, ensured data recovery, enhanced security, reduced downtime, and provided significant financial and administrative savings.
Sentiment score
7.3
Symantec Data Loss Prevention boosts ROI by reducing costs and response times, though some users question its ROI clarity.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is efficient for paying users, but responses can vary in speed and effectiveness for others.
Sentiment score
8.8
Mimecast Incydr's customer service excels in prompt, knowledgeable support, offering efficient issue resolution and valuable online resources.
Sentiment score
6.2
Symantec Data Loss Prevention's customer service effectiveness varies by region and support tier, highlighting technical expertise but inconsistency.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
The key factor is the language in which the support is offered, which, in this case, is in Thai.
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
The support team changed from MTechPro to a different partner, affecting our experience.
 

Scalability Issues

Sentiment score
8.1
Cloudflare is praised for seamless scalability, managing enterprise-level traffic efficiently and earning high customer satisfaction during peak events.
Sentiment score
7.9
Mimecast Incydr seamlessly scales from small to large deployments, supporting expansion with efficient licensing and storage management.
Sentiment score
7.6
Symantec Data Loss Prevention is scalable and enterprise-suited, though proxy integration and ease of expansion could improve.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
 

Stability Issues

Sentiment score
7.6
Cloudflare is widely regarded as stable and reliable, with improvements noted in uptime and performance on higher plans.
Sentiment score
7.8
Mimecast Incydr is reliable and stable, with minor issues swiftly resolved, offering robust performance and minimal service disruptions.
Sentiment score
7.7
Symantec Data Loss Prevention is stable and reliable, with high ratings, minor latency, and fewer issues on Linux platforms.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
 

Room For Improvement

Cloudflare requires improvements in analytics, CDN speed, API, technical support, DNS management, documentation, pricing clarity, and international and reseller support.
Mimecast Incydr needs better usability, integration, reporting, legal hold, Safari support, and admin features to enhance user experience.
Symantec Data Loss Prevention needs enhancements in usability, integration, resource management, and scalability, with improvements in support and documentation.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Cloudflare should add more documentation and pricing to the cloud version.
Symantec responded by creating an OCR module, enabling the capability to search within images.
A main disadvantage of Symantec DLP is its reliance on Oracle.
 

Setup Cost

Cloudflare offers cost-effective, scalable plans with no setup fees, starting from free for small businesses to enterprise-level solutions.
Mimecast Incydr offers competitive, transparent pricing with negotiable discounts, praised flexibility, and valued support, though complex licensing challenges smaller businesses.
Symantec Data Loss Prevention offers enterprise-level protection and compliance, with costs varying by configuration, prompting budget planning considerations.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
I think they should consider reevaluating the pricing for support, as it can be quite high.
Symantec Data Loss Prevention is more expensive compared to competing solutions.
 

Valuable Features

Cloudflare enhances security, speed, and SEO with easy-to-use features like CDN, SSL, DDoS protection, and centralized management.
Mimecast Incydr provides seamless, secure data protection with versatile features and robust customer support, enhancing user trust and efficiency.
Symantec DLP offers advanced machine learning, data classification, and integration tools for effective data security and operational efficiency.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Mimecast Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Data Loss Prevention (DLP) (25th)
Symantec Data Loss Prevention
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
60
Ranking in other categories
Data Loss Prevention (DLP) (3rd)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
ARAVINDAN K - PeerSpot reviewer
Strengthened security operations with endpoint-level protection but database flexibility could improve
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security. It stands out for supporting multiple protocols like email and SMTP without needing user profile login for endpoint agents. Once policies are downloaded to the local system, they function independently of a user's login. The solution helps enhance security operations when integrated with ServiceNow and offers robust incident response capabilities.
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862,077 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
8%
Performing Arts
6%
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers ...
What do you like most about Symantec Data Loss Prevention?
It can prevent copying and encoding of HTTP data to various sites like Google, and Webex.
What is your experience regarding pricing and costs for Symantec Data Loss Prevention?
The pricing structure affected a POC deployment where we installed 2,000 endpoints. Despite being a successful POC, t...
What needs improvement with Symantec Data Loss Prevention?
A significant case highlighted an improvement need when a banking company lost 500 customer information pieces throug...
 

Also Known As

Cloudflare DNS
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
Symantec DLP
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company
Find out what your peers are saying about Mimecast Incydr vs. Symantec Data Loss Prevention and other solutions. Updated: July 2025.
862,077 professionals have used our research since 2012.