Try our new research platform with insights from 80,000+ expert users

Mimecast Incydr vs Zscaler Zero Trust Exchange Platform comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare enhanced speed, security, and data protection, providing significant ROI and improved operations and client satisfaction for businesses.
Sentiment score
7.5
Mimecast Incydr improved cost efficiency, ensured data recovery, enhanced security, reduced downtime, and provided significant financial and administrative savings.
Sentiment score
7.8
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is efficient for paying users, but responses can vary in speed and effectiveness for others.
Sentiment score
8.8
Mimecast Incydr's customer service excels in prompt, knowledgeable support, offering efficient issue resolution and valuable online resources.
Sentiment score
4.9
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
The key factor is the language in which the support is offered, which, in this case, is in Thai.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
8.1
Cloudflare is praised for seamless scalability, managing enterprise-level traffic efficiently and earning high customer satisfaction during peak events.
Sentiment score
7.9
Mimecast Incydr seamlessly scales from small to large deployments, supporting expansion with efficient licensing and storage management.
Sentiment score
7.8
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
The tool offers very good performance, even during high-traffic periods.
I rate the solution’s scalability an eight out of ten.
 

Stability Issues

Sentiment score
7.6
Cloudflare is widely regarded as stable and reliable, with improvements noted in uptime and performance on higher plans.
Sentiment score
7.8
Mimecast Incydr is reliable and stable, with minor issues swiftly resolved, offering robust performance and minimal service disruptions.
Sentiment score
7.9
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
 

Room For Improvement

Cloudflare requires improvements in analytics, CDN speed, API, technical support, DNS management, documentation, pricing clarity, and international and reseller support.
Mimecast Incydr needs better usability, integration, reporting, legal hold, Safari support, and admin features to enhance user experience.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Cloudflare should add more documentation and pricing to the cloud version.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

Cloudflare offers cost-effective, scalable plans with no setup fees, starting from free for small businesses to enterprise-level solutions.
Mimecast Incydr offers competitive, transparent pricing with negotiable discounts, praised flexibility, and valued support, though complex licensing challenges smaller businesses.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
I think they should consider reevaluating the pricing for support, as it can be quite high.
 

Valuable Features

Cloudflare enhances security, speed, and SEO with easy-to-use features like CDN, SSL, DDoS protection, and centralized management.
Mimecast Incydr provides seamless, secure data protection with versatile features and robust customer support, enhancing user trust and efficiency.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
The most valuable features of the solution are performance and security.
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Mimecast Incydr
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
Data Loss Prevention (DLP) (25th)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Cloud Access Security Brokers (CASB) (5th), Application Control (4th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Featured Reviews

Carlos Alam Hernandez Baruch - PeerSpot reviewer
Fast and secure deployments simplify operations for government and fintech clients
It is a fast and secure DNS. It is very easy to deploy, and my customers are happy with this tool. Additionally, the CDN performance in Mexico is excellent, providing fast service and tools. It offers reliability during high-traffic periods, ensuring no impact on the environment. It helps my clients avoid using on-premise boxes, simplifying operations as they only use the prices on Cloudflare.
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
report
Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
862,624 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
12%
Manufacturing Company
10%
Performing Arts
6%
Financial Services Firm
6%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

Cloudflare DNS
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Mimecast Incydr vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
862,624 professionals have used our research since 2012.