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Citrix Virtual Apps and Desktops vs OpenText Exceed TurboX (ETX) comparison

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Remote Access
June 2022
Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: June 2022.
609,272 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use.""In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore.""The app protection feature is one of the most valuable because it provides good security, as nobody is going to be able to look into your screen while you are sharing the screen. And if someone has installed a keylogger in your system, your keystrokes will be jumbled up and they would not make any sense to the keylogger. App protection is one of the coolest security features that I have encountered on any platform.""Among the most valuable features is the Citrix Workspace, which allows us to drive that thin-client connection and the remote control/remote access capabilities. Those things have allowed us to connect an awful lot of people quickly from home and that's obviously helped during the pandemic.""Citrix is one of the companies that is delivering virtual apps and desktops in a big way. They are mature enough to understand the level of stability required and deliver it.""The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good.""The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good.""First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."

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"The solution is perfect for Linux users."

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Cons
"The visibility the solution provides across SaaS, hybrid, and multi-cloud environments, for user and application traffic, is also limited if you do not enable all the services and is based on which services you are utilising. Citrix provides end-to-end visibility based on their services you are utilising.""The only thing we have found to be detrimental is when we have tried to find training. I realize that we're looking at it at the worst time possible, with a pandemic going on, but it seems that most of the training offered is learn-by-yourself online.""Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues.""If anything could be improved, it might be some of the Director functionality, and some of the dashboard customization, or the overall Director customization.""Citrix Virtual Apps and Desktops are not easy to set up. However, I have the experience and I can do it easily. It could be easier to set up.""The product advances really fast. For some customers, we need better backwards compatibility.""There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern.""I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."

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"The performance of the graphical interface needs improvement. They should add some CPU to speed graphic acceleration."

More OpenText Exceed TurboX (ETX) Cons →

Pricing and Cost Advice
  • "The Citrix licensing scheme is really straightforward and simple. It doesn't have hidden costs. You get what you pay for. It is easy to understand what is on the product, so it's simple to get a clear idea of how much it costs. Licensing is not an issue."
  • "Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
  • "The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
  • "The cost of the Citrix software reflects what I would expect a product of that nature, in that market, to be. Understanding the licensing is quite a bit more complicated, because one of the things about Citrix is that you can buy licensing at different levels... Yet I still like the idea because it means that if all you need is a basic load balancing solution, then you don't need to buy an advanced or premium license."
  • "Citrix is a mid-range cost solution compared to some others out there."
  • "In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."
  • "If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."
  • "Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."
  • More Citrix Virtual Apps and Desktops Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is the watermark because most of the time our employees connect from a remote location. In case they photograph the DDA or some data, the watermark will show which user did… more »
    Top Answer:The pricing is a little bit high, but it's good value for the product's stability and efficiency. You need to choose the right licensing, whether it is the Advanced or Premium Edition.
    Top Answer:They need to adapt more quickly to the latest additions to the Microsoft operating system. If Windows 10 comes out with a new version, there are compatibility issues and it takes them a lot of time to… more »
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    Also Known As
    XenDesktop, XenApp (Citrix Virtual Apps)
    OpenText Exceed TurboX
    Learn More
    Overview

    Citrix Virtual Apps and Desktops is a suite of virtualization solutions that provides users with secure access to any device while keeping IT control of virtual machines, applications, and security.

    Citrix Virtual Apps and Desktops enable admins to deliver secure virtual apps and desktops to any device without disrupting the user experience. Admins can control applications, security policies, and users via hybrid and on premises.

    The suite’s flexibility allows you to deploy applications in different resource locations. The platform integrates with Windows Azure, Amazon Web Services (AWS), and Google Cloud. It also integrates with on-premises hypervisors such as Microsoft Hyper-V, Nutanix AHV, VMWare vSphere, and Citrix Hypervisor.

    Citrix Virtual Apps and Desktops Key Features

    • Hybrid, multi-cloud capabilities: Citrix Virtual Apps and Desktops works in hybrid environments, delivering apps and desktops on premises to the cloud.

    • Comprehensive security: Security protocols and access controls are implemented across all devices connected to Citrix Virtual Apps and Desktops, regardless of location. It allows you to protect unmanaged endpoints and set granular controls.

    • Enhanced user experience: Delivers security and control while allowing end users to seamlessly access the resources and applications they need. With a communications optimization tool, the user experience remains constant even when the bandwidth is low.

    • Actionable analytics: Provides reporting and analytics and automated policy controls to assess the performance and security of the network. You can prevent security issues and enhance app performance with automated policy controls.

    Citrix Virtual Apps and Desktops Benefits

    Citrix Virtual Apps and Desktops offers several benefits for organizations that want to modernize their IT.

    • Reduces infrastructure costs: Citrix Virtual Apps and Desktops enables you to optimize your infrastructure without investing in a new architecture. According to Citrix, implementing Citrix Virtual Apps and Desktops can reduce your hardware capital expenditure by 56 percent a year.
    • Improves employee efficiency: Employees can securely access all applications, data, and resources they need to complete their tasks without risking security or having reliability problems. It provides users with immediate access to the tools and information they need to work.
    • Streamline software updates and rollups: Unlike on-premises deployments, Citrix Virtual Apps and Desktops doesn’t require updating software and OS on each machine.
    • Improves IT efficiency: DaaS reduces IT management costs because the platform is set in a central location and rolled out to network devices. It simplifies delivering relevant applications and desktops to new employees.
    • Enforces security: Citrix Virtual Apps and Desktops reduces the risks stemming from distributed workforces and endpoint devices. Providing control ensures that the data is secure and accessible to users across devices and environments and continuously updates security patches.

    Components managed by Citrix

    • Delivery controllers
    • Databases
    • Licensing
    • Monitor interface
    • Management interfaces
    • Cloud Connectors

    Components managed by the Customer

    • Citrix Gateway: a single secure point of access via the corporate firewall
    • Active Directory for authentication and authorization
    • Identity and access management
    • Virtual delivery agents
    • Hypervisors

    Capabilities

    • Delivers Windows and Linux apps
    • Multi-session Windows and Linux desktop
    • Single session Windows client on desktops
    • Single session Linux desktops
    • Non-domain joined
    • Remote PC access

      Reviews from Real Users

    • Jeff V., CEO at Lucid Tech Services, says, "Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."

      "We can provide tons of applications with different settings, behaviors, and operating systems. It is the same way for the user. Then, we are totally transparent for the user to use a lot of totally different applications, which is the most important part of Citrix today," comments Etienne D., a user at a financial services firm.

      Rod M., Technical Team Lead at an energy/utilities company, says, "In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required.

    OpenText Exceed TurboX (ETX) is a remote access software that helps maintain business continuity while offering high performance over wide area networks. With OpenText Exceed TurboX, you can move individual applications or complete desktops that are normally installed and managed physically on each user’s personal computer to a centralized datacenter or cloud environment, allowing remote users access to the business-critical applications they need from any location.

    OpenText Exceed TurboX (ETX) Features

    OpenText Exceed TurboX has many valuable key features. Some of the most useful ones include:

    • Security: ETX offers strong security with over-the-wire network communication encryption and support for enterprise logon systems, including keycards.
    • Speed: The solution provides reliable remote access for high performance and increased user acceptance.
    • Integrated high availability: OpenText Exceed TurboX deploys in a highly available server “cluster” for high availability access to ETX Server with maximum uptime.
    • Suspend and resume: With this feature, you can manually suspend sessions at any time and resume them on any computer, auto-adjusting to the new monitor resolution. In addition, you can easily reconnect to existing remote sessions after connection interruptions.
    • Universal client: You can access your work remotely from laptops, desktops, and tablet computers by using the browser-based HTML5 client.
    • Central web portal: With centralized administration, IT teams across the organization can easily monitor and manage user access to systems.
    • Display of remote sessions: OpenText Exceed TurboX graphically displays remote sessions, including support for UHD displays and multiple monitors.

    OpenText Exceed TurboX (ETX) Benefits

    There are several benefits to implementing OpenText Exceed TurboX. Some of the biggest advantages the solution offers include:

    • Responsiveness and session resilience: OpenText ETX allows users to access graphically demanding software solutions, where responsiveness and session resilience are key, with nothing more than a laptop and a browser.
    • Accelerates productivity: The solution is designed to accelerate productivity because it offers better performance than alternative solutions.
    • Multiple deployment options: OpenText ETX can be securely deployed in the cloud or in a datacenter, UNIX, Linux and Windows applications.

    • Centralized servers: Users can connect, disconnect, and reconnect through a simple browser at any time, from anywhere, since each application and desktop instance runs on centralized servers.
    • Administrative portal: The solution’s administrative portal helps reduce hardware, IT costs, and complexity by assuming control of all installations, updates, and access rights.
    • Cost savings: By using OpenText ETX, you can replace expensive workstations with centrally managed servers to concentrate more users across shared resources. In addition, for other cost reductions, you can leverage advanced network infrastructure, bandwidth, and network reliability to implement a single (or just a few) global data centers.

    Reviews from Real Users

    A Project Manager at a tech services company says, “This product is great. It's easy to use and it can solve certain problems our remote users face. Employees in other cities and countries can easily access it. The solution is perfect for Linux users.”

    Offer
    Learn more about Citrix Virtual Apps and Desktops
    Learn more about OpenText Exceed TurboX (ETX)
    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    SMS Group, Micronas, Inphi
    Top Industries
    REVIEWERS
    Computer Software Company18%
    Financial Services Firm13%
    Insurance Company11%
    Energy/Utilities Company11%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider18%
    Financial Services Firm6%
    Government6%
    VISITORS READING REVIEWS
    Manufacturing Company24%
    Computer Software Company24%
    Comms Service Provider11%
    Government5%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise21%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise7%
    Large Enterprise81%
    Buyer's Guide
    Remote Access
    June 2022
    Find out what your peers are saying about Citrix, TeamViewer, Microsoft and others in Remote Access. Updated: June 2022.
    609,272 professionals have used our research since 2012.

    Citrix Virtual Apps and Desktops is ranked 1st in Remote Access with 23 reviews while OpenText Exceed TurboX (ETX) is ranked 14th in Remote Access with 1 review. Citrix Virtual Apps and Desktops is rated 8.4, while OpenText Exceed TurboX (ETX) is rated 8.0. The top reviewer of Citrix Virtual Apps and Desktops writes "Allows the end user device flexibility when remotely accessing my organization's resources". On the other hand, the top reviewer of OpenText Exceed TurboX (ETX) writes "Easy to use, perfect for Linux, and great for remote workers". Citrix Virtual Apps and Desktops is most compared with VMware Horizon View, Citrix Workspace, Microsoft Remote Desktop Services, TeamViewer and VNC Connect, whereas OpenText Exceed TurboX (ETX) is most compared with VNC Connect, Microsoft Remote Desktop Services, TeamViewer, Check Point Remote Access VPN and Citrix Workspace.

    See our list of best Remote Access vendors and best Virtual Desktop Infrastructure (VDI) vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.