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Citrix Gateway vs Surfshark One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Ranking in SSL VPN
4th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
39
Ranking in other categories
Universal Access Gateways (1st), Enterprise Infrastructure VPN (11th)
Surfshark One
Ranking in SSL VPN
10th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the SSL VPN category, the mindshare of Citrix Gateway is 11.2%, down from 16.3% compared to the previous year. The mindshare of Surfshark One is 3.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN Market Share Distribution
ProductMarket Share (%)
Citrix Gateway11.2%
Surfshark One3.3%
Other85.5%
SSL VPN
 

Featured Reviews

SK
Enterprise Architect at Wipro Limited
Strong security and versatile features drive positive experience, but support responsiveness can improve
The main purpose of Citrix Gateway is to enforce the appropriate level of access to the correct user on the proper device under the correct conditions. This is enabled through Citrix Gateway combined with endpoint analysis and optional Citrix analytics for security. Regarding improvements, implementing adaptive access policies on Citrix Gateway could be enhanced, particularly in security posture. Although it enforces real-time contextual access control based on device, user network risk, certain aspects can be improved. Other areas for improvement include BYOD access control and risk-based decision-making. Additionally, there is potential for reducing administrative overhead by applying policies dynamically based on context rather than static rules. Incident response speed is another area that could be enhanced.
WK
Head of Information Security at K2 Baseline Sdn Bhd
Offers ease of use and has an initial setup phase that is straightforward
The tool's performance is quite good till now, so I have no complaints about it. The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements. This may be because some websites don't accept VPN connections from non-VPN servers, so sometimes, users are blocked from accessing certain sites.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"These days, I find Citrix products to be very stable, and there is no need to struggle with them."
"We haven't received any complaints or performance issues so far."
"It performs quite well."
"Providing our organization the ability to work remotely was the most valuable feature of Citrix Gateway. I also enjoy that they are always adding features."
"The most valuable feature is that it is secure."
"If you need to share resources across a corporation, I would recommend this solution."
"What I find most valuable about this solution, is that it runs seamlessly."
"Citrix Gateway is really strong and secure for the companies to have the Endpoint Analysis feature configured."
"It did what I needed it to do. It was easy to use."
"The solution's most valuable feature is its ease of use."
 

Cons

"Technical support could be improved."
"The support experience has received mixed reviews, as not all support staff possess the necessary technical expertise to handle inquiries effectively."
"The solution can be a bit pricey."
"The solution has unnecessary limitations."
"It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it."
"The first level support is very poor."
"There could be a faster connection, increased user-friendliness, and more comprehensive dashboards for the platform."
"If the solution had a more advanced DNS, it would be an improvement."
"There is room for improvement in stability."
"The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements."
 

Pricing and Cost Advice

"It is expensive and requires proper planning with strategy."
"The solution has a yearly licensing fee."
"I believe the pricing is comparable to SaaS"
"The price could be lower."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"It costs about 4,000 a year."
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"There is a need to pay towards the licensing charges attached to the product. The product is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Gateway?
The price is one aspect, but technically it is complete. Technically, it is really complete.
What needs improvement with Citrix Gateway?
It's difficult to say that because Citrix Gateway is changing all the time. It is improving all the time, and I think that it is periodically giving us patches. Anything that I can think to be impr...
What is your primary use case for Citrix Gateway?
I participate in integrator projects over the last year or two. Citrix Gateway is used in both my company and my customer's companies.
What do you like most about Surfshark One?
The solution's most valuable feature is its ease of use.
What is your experience regarding pricing and costs for Surfshark One?
There is a need to pay towards the licensing charges attached to the product. The product is reasonably priced.
What needs improvement with Surfshark One?
The tool's performance is quite good till now, so I have no complaints about it. The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements. Th...
 

Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. Surfshark One and other solutions. Updated: December 2025.
880,481 professionals have used our research since 2012.