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Citrix Gateway vs Surfshark One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix Gateway
Ranking in SSL VPN
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
38
Ranking in other categories
Universal Access Gateways (1st), Enterprise Infrastructure VPN (10th)
Surfshark One
Ranking in SSL VPN
13th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the SSL VPN category, the mindshare of Citrix Gateway is 14.2%, down from 18.9% compared to the previous year. The mindshare of Surfshark One is 1.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SSL VPN
 

Featured Reviews

VivekKumar10 - PeerSpot reviewer
Enables secure remote access and load balancing with enhanced protection features
I find Citrix Gateway valuable for its capabilities as a reverse proxy, providing security to applications exposed to the Internet. Key features include load balancing, dual-factor authentication, clientless VPN, and Web Application Firewall (WAF). The product effectively helps me protect the organization's network from potential threats, thereby securing our environment from hackers and ransomware attacks.
WK
Offers ease of use and has an initial setup phase that is straightforward
The tool's performance is quite good till now, so I have no complaints about it. The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements. This may be because some websites don't accept VPN connections from non-VPN servers, so sometimes, users are blocked from accessing certain sites.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable. If I were to rate it out of ten, I would give stability a nine."
"These days, I find Citrix products to be very stable, and there is no need to struggle with them."
"The features that we have found most valuable are the web app support and VPN."
"The solution is stable."
"It's easy to use. Also, the deployment part is perfect."
"The initial setup is simple. Normally with all setups, it's not very complicated. It really depends on the customer."
"It's a stable solution while it's running. We don't have to work on it a lot. There are not many bugs, so it's easy to use if you deploy successfully. You can be sure of an uninterrupted solution for quite a long time. Citrix is a good product."
"The solution is scalable and can go from a very small deployment to handling 10,000 transactions a second."
"It did what I needed it to do. It was easy to use."
"The solution's most valuable feature is its ease of use."
 

Cons

"I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model."
"Stability and security could be enhanced."
"Technical support could be improved."
"The support experience has received mixed reviews, as not all support staff possess the necessary technical expertise to handle inquiries effectively."
"I would like to see better configuration of repairs and downloading certification."
"As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration."
"It would be nice if they offered easier setups and implementation wizards."
"The tool must provide better integration and connectivity."
"There is room for improvement in stability."
"The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements."
 

Pricing and Cost Advice

"I believe the pricing is comparable to SaaS"
"There are two or three different models, but you can actually have a CapEx where you purchase the unit outright and then there's a yearly maintenance cost on top for years two and three, and four, or you can actually do a subscription purchase through Citrix cloud and you pay on a monthly basis, or you can have a three-year subscription contract as well. I give the solution a six out of ten for its cost."
"It is expensive and requires proper planning with strategy."
"Pricing is very high if you do a comparison with what is available in the market."
"The price could be lower."
"It costs about 4,000 a year."
"There is a license to use Citrix Gateway and it is less expensive to use when compared to other solutions."
"Usually with Citrix the issue is the pricing, especially for the African region. We believe it's really expensive."
"There is a need to pay towards the licensing charges attached to the product. The product is reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Citrix Gateway?
We can maintain our systems using the solution.
What is your experience regarding pricing and costs for Citrix Gateway?
I consider Citrix Gateway to be an expensive solution, generally ranging from $5,000 to $15,000 yearly, depending on the model. It is seen as a premium product compared to competitors like F5, and ...
What needs improvement with Citrix Gateway?
In the past, I submitted some support tickets, and while the support did resolve the problems, the time taken was sometimes long. They can perhaps improve the time for solutions in the support tick...
What do you like most about Surfshark One?
The solution's most valuable feature is its ease of use.
What is your experience regarding pricing and costs for Surfshark One?
There is a need to pay towards the licensing charges attached to the product. The product is reasonably priced.
What needs improvement with Surfshark One?
The tool's performance is quite good till now, so I have no complaints about it. The tool still blocks IP addresses for certain websites, making it an area of concern that requires improvements. Th...
 

Also Known As

Citrix NetScaler Unified Gateway
No data available
 

Overview

 

Sample Customers

Aeronamic, Avianca, Bechtel Corporation, Betfair UK, Catholic University Leuven (K.U. Leuven), Centene Corporation, Cerner, Charityshare, City of High Point, Clark Builders
Information Not Available
Find out what your peers are saying about Citrix Gateway vs. Surfshark One and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.