We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and N-able Take Control based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
"Citrix is used by many organizations to make it possible to streamline the way different developers work together from different locations."
"Citrix offers a range of products that can be used straight out of the box."
"The installation and maintenance are good."
"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"I use Citrix DaaS to connect to devices."
"My focus has primarily been on publishing virtual applications."
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"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."
"The solution's technical support is not so good."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"Tech support can be slow if you do not receive help from the US representatives."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"Pricing and technical support needs improvement."
"We encounter compatibility issues related to hardware, scanners, and other devices."
"Scalability depends on the server and the number of users in the organization."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while N-able Take Control is ranked 19th in Remote Access with 2 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while N-able Take Control is rated 9.0. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of N-able Take Control writes "Valuable remote access feature, highly stable, and scalable". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas N-able Take Control is most compared with TeamViewer, Dameware Remote Support and Microsoft Remote Desktop Services.
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We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
