Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Citrix Workspace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 1, 2022
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.4
Number of Reviews
92
Ranking in other categories
Application Virtualization (1st), Remote Access (3rd), Desktop as a Service (DaaS) (1st)
Citrix Workspace
Ranking in Virtual Desktop Infrastructure (VDI)
7th
Average Rating
8.4
Number of Reviews
27
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 0.7%, down from 10.3% compared to the previous year. The mindshare of Citrix Workspace is 1.9%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
Unique Categories:
Application Virtualization
14.4%
Remote Access
3.2%
No other categories found
 

Featured Reviews

MA
Jul 15, 2022
Support had multiple people intervene who provided different incorrect answers, then stopped responding
The VDIs are very easy to set up. The NetScaler Gateway is very complex to set up, if you want to get to the right level of security. If you just want to set it up and make it run, then it is easy and takes 30 seconds, but it doesn't do anything. It is crap. If you want to really set it up, it is very complex. The primary steps are pretty much forced. You install the Director and Studio, then you install the deploy machine, which makes it run. I'm not an enterprise, so I don't need to worry about all the preplanning. I just deploy machines and provide some cyberware. I just put it on the machine and let it run. In this case, that is very good. It allows you to do this with no real proper pre-thinking about how many machines you need to deploy, etc.
HuaLiu - PeerSpot reviewer
Feb 6, 2023
Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain
Our usage of Citrix Workspace includes standard office applications as well as specialized ones, such as those for automotive design and engineering from a major car manufacturer This solution has been convenient for us and has our capital cost increased. The most valuable feature of Citrix…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Citrix DaaS’s most valuable feature is the virtualization of applications and desktops."
"It is user-friendly and easy to use."
"In terms of scalability, Citrix Virtual Apps and Desktops have a lot of technologies baked in there that allow an organization to scale up or down, as required. Further, leveraging Azure for scalability has added value to our organization. For example, pre-COVID-19, we had very few resources in Azure. We had some Virtual Desktops and no application servers. When COVID-19 came along, we knew people were going to be home. We knew that we had to ramp up very quickly. We fully leveraged MCS to be able to scale. Being able to take a single image and build 400,000 Virtual Desktops, all within minutes, was second to none in terms of any other technology out there that we could have used. The scalability to be able to do that in Azure, where we really don't have to worry about storage and compute power because Microsoft does that for us, was fantastic. It was almost like giving our environments steroids. It has been amazing in terms of that scalability. Now, as people start coming back to the office, we can just as quickly scale down so the compute and resource costs in Azure aren't so great anymore."
"ICA/HDX optimization policies."
"For the most part, overall stability is what you would expect."
"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
"Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops."
"Citrix Virtual Apps and Desktops is a stable solution."
"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"Citrix Workspace's standout feature is its flexibility."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"Troubleshooting Citrix is pretty straightforward."
"The most valuable feature is the seamless application edition with the low-level network bandwidth because we have between 10 and 15 sites in France with a low level of communication needs. We need to deploy our main application, the ERP system, and we needed an efficient solution to provide a solution to the remote sites, with very small links between the data center and the remote site."
"The ease of access and the confidentiality and security that it provides is what we like best."
"It is a stable solution."
"It allows us to mute users who adhere to a policy of not allowing direct VPN access for security reasons. It is easy to use."
 

Cons

"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
"Pricing and technical support need improvement."
"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line. I suspect that they haven't put the work into that because of the move to the cloud. They want everything to be cloud-hosted. But for folks like us, who will always be a hybrid model, that's of some concern."
"Pricing and technical support needs improvement."
"The initial setup is complex."
"The solution's technical support is not so good."
"The speed and connectivity of Citrix DaaS could be improved."
"We encounter compatibility issues related to hardware, scanners, and other devices."
"I have noticed that the current compatibility issue with the latest version of Windows 11 is a concern for me and my client. While the client has support for Windows 11, it appears that the Citrix Workspace is only compatible with Windows 10, which does not support the newest version. This is an area that I believe could be improved upon."
"It takes time to load."
"The ITSM adapters need to be enhanced."
"Performance could be better if there was a low latency improvement."
"Citrix duplicates multiple processes."
"The initial setup is very complex."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
 

Pricing and Cost Advice

"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"Citrix solutions cost a lot in comparison with competitors, like Azure Virtual Desktop or VMware Horizon. Those solutions cost around 50 to 60 percent less, per month per user, than Citrix."
"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."
"A perpetual enterprise license costs approximately $300 USD."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"We have more than a million seats under management so we get the best price."
"Citrix Virtual Apps and Desktops is an expensive solution."
"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."
"Citrix is expensive."
"We are seeing a return on investment with Citrix Workspace."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"The tool is expensive."
"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"The price of the solution could be less expensive. There are different versions to their solution and the price keeps increasing."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Government
8%
Manufacturing Company
7%
Computer Software Company
15%
Financial Services Firm
10%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
The Citrix DaaS application is a bit heavy when it comes to mobile access, and it should function more smoothly. For example, the Citrix mobile app takes a long time to log in and should work even ...
What is your experience regarding pricing and costs for Citrix Workspace?
The pricing for Citrix Workspace is relatively high which is influenced by market competition and the availability of similar products. However, Citrix has been working on reducing license charges,...
 

Also Known As

Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
Citrix Workspace Cloud
 

Learn More

Video not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Lucas Metropolitan Housing Authority
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Citrix Workspace and other solutions. Updated: June 2024.
789,442 professionals have used our research since 2012.