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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Parallels Desktop comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (5th), Desktop as a Service (DaaS) (1st)
Parallels Desktop
Ranking in Virtual Desktop Infrastructure (VDI)
7th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 12.6%, down from 13.0% compared to the previous year. The mindshare of Parallels Desktop is 3.5%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)12.6%
Parallels Desktop3.5%
Other83.9%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
MH
Payments Architect at Self Employed
A great platform to develop interoperable code on
The decision to transition away from Intel chips to their silicon. They are processing, and there are many examples. Instead of not having a product to use for a while, they have just released it now. However, if you're seeking a product that is industry-ready regularly or has plans to make it so, considering the upcoming changes, I recommend trying out Parallels Desktop in beta. When you're only dealing with Windows, we do much in the Windows version, but it is not improving the Windows operating system. If you're hosting a Windows platform or another version of the machine, the code will have limitations. Windows is not a walled garden, with no significant volatility or instability. Windows is quite versatile. I never encountered intrusive ads or unused features, which is quite good. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."
"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
"It is a lightweight application that incorporates multi-factor authentication."
"The most valuable feature of the solution stems from the convenience and the ease of setup the tool provides."
"It helps the company or the environment to centralize all its resources and allows all users from all the branches to reach those resources without needing them in every branch."
"It is a good product. I don't have any complaints."
"The security, data leakage protection, and the support mechanism have all improved."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"I like how, with Parallels, you can either boot into Mac or Windows to get better control over the resources of the laptops since you're sharing the resources in dual mode."
"Parallels Desktop integrates seamlessly with macOS. It works better than VMware on Apple operating systems."
 

Cons

"The product should expand its capabilities for integrating with other environments."
"Even though we see our collaborative tools working well with Citrix Virtual Apps and Desktops, on a practical level we face challenges due to various factors."
"We had some issue with SCVMM, which is used to manage the Citrix infrastructure."
"Tech support is pretty good. My only complaint is that if you are calling in a ticket, you need to know who is answering the call."
"There is room for improvement on the hypervisor side, providing better integration between the hypervisor and the product line."
"All implementations of Citrix have problems with stability; that is normal."
"If there is an interruption, it might not actually be available to the user, which could cause issues."
"They can simplify the process of printers. Printers were quite a difficult issue."
"There may have been some issues with device drivers on my Mac. Similarly, there are some issues with transferring data from Parallels to the Mac."
"The biggest challenge is compatibility between VMware and Parallels because the two systems are incompatible. It can be challenging if you are switching between Windows and Mac. I recommend sticking with one product because there isn't good compatibility between the different products."
 

Pricing and Cost Advice

"The pricing is a little bit high, but it's good value for the product's stability and efficiency."
"Citrix is a mid-range cost solution compared to some others out there."
"Citrix Virtual Apps and Desktops is an expensive solution."
"The solution is expensive and I give the cost a four out of ten."
"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell products from Citrix."
"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
15%
Manufacturing Company
10%
Computer Software Company
10%
University
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Citrix Workspace?
Citrix DaaS is considered expensive, especially for companies that do not require multi-cloud. Tiered pricing based on company size would be beneficial.
What needs improvement with Citrix Workspace?
The pricing of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) since the company was taken over by the investment firm is not favorable because prices have been raised. It is disapp...
What is your primary use case for Citrix Workspace?
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is typically used by mobile workers and remote employees who work outside the central office and need access to centralized company r...
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Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
Lytro, University of Washington, Slalom, Veeva Systems, Oklahoma Christian University
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Parallels Desktop and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.