Azure DNS vs Cisco Umbrella comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Dec 11, 2022

We performed a comparison between Azure DNS and Cisco Umbrella based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of Azure DNS share mixed reviews on deployment. In contrast, users of Cisco Umbrella agree that deployment is easy and simple.
  • Features: Users of both products are happy with their stability and scalability.

    Azure DNS users like the solution’s ease of use, automation features, and the fact that it integrates quickly with other products. Users say that the process of creating a virtual mission could be improved, and that the solution has some latency issues.

    Cisco Umbrella users like its single pane of glass because it helps save a lot of time. Reviewers mention that the solution has some interface issues, and that more flexibility in policy creation would be useful.
  • Pricing: Azure DNS users say the pricing of the solution is competitive. Cisco Umbrella has a free version and a paid version. Regarding the paid version, users shared mixed opinions on the pricing.
  • Service and Support: Users of Azure DNS share mixed reviews on the level of support they receive. However, Cisco Umbrella users are satisfied with the support.
  • ROI: Users of both solutions report a positive ROI.

Comparison Results: In this comparison, Cisco Umbrella takes the lead. It is easy to deploy, has a free version and a paid version of the product, as well as good support. In contrast, Azure DNS users share mixed opinions on deployment and support.

To learn more, read our detailed Managed DNS Report (Updated: March 2024).
757,198 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The solution allows you to host DNS service without using Azure's servers.""We use the solution to host IP addresses, sites like microsites.""The integration with other services on Azure is valuable.""The best feature is the domain register. The other great feature is that whenever you create any resources, Azure DNS will automatically create a record for you.""The most valuable feature of the solution is the simplicity of putting DBs.""The most valuable feature of the solution is that it is a stable product.""The speed of the queries is valuable.""One of the key benefits of Azure DNS is its integration with other Azure services. As it is a solution developed by Microsoft, it is easy to integrate with other Azure offerings. Azure DNS also includes Defender for DNS, a feature that protects against anomalies and threats on the DNS. This added security is provided directly by Microsoft. The integration and security features of Azure DNS make it a valuable option for users of the Azure cloud platform."

More Azure DNS Pros →

"Improves security through DNS visibility, which can block malware, phishing, C&C, etc.""Cisco's technical support is pretty good. When a solution is available, they will find it. On a scale from one to ten with ten being the best, I'd rate Cisco's technical support at nine.""It offers good visibility for the Administrator. The administrator has full visibility of what is blocked or has the knowledge of where users go when they are surfing the internet.""Web proxy adds an effective layer for security.""The most valuable feature is the ability to filter malware sites that could infect clients or allow them to download infected files.""A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard.""Umbrella, being one pane for managing, being all-encompassing, allows us to quickly go in, make a change, and it applies to either every location, if we want it to, or we can have policies in place that only apply to certain users or certain computers.""Using this solution has meant that we've needed to make fewer firewall changes."

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"I would like to see more integration with other platforms, improved stability, enhanced security, and better pricing because there is always room for improvement.""The scalability could improve.""I would like to see more security features and protection.""The security features and stability needs to be bettered.""There are some latency issues that could be improved.""Azure DNS' documentation needs to improve.""The process of creating a virtual mission could be improved.""Azure needs to add domain registration to the DNS service."

More Azure DNS Cons →

"Actually, we recently switched over to Zscaler because it has more features and it's more scalable than Cisco Umbrella.""Its reliability and the response time of the support team can be better.""The rule-making process for blocking sites or for blocking characteristics can use some simplification.""We faced an issue regarding virtual appliances (VAs) during deployment. They could improve the quality and management of the virtual appliances offered right now. You can't see much because it is a Linux machine, and they have customized it. You don't have any route access to the machine, only seeing limited things in it. When we opened a ticket, they didn't know much about VAs themselves. So, that is where it is lacking right now. I know this will improve in the long run.""The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it.""The locks and management could be better. The product is fairly new, and it may take some time to get all the features up and running.""The product can be pretty expensive.""There are cheaper solutions in the market"

More Cisco Umbrella Cons →

Pricing and Cost Advice
  • "The solution payment model is based on how many users use it. This is not an expensive solution, but it can depend on how long we use it. However, if the price was decreased it would be helpful."
  • "We have an enterprise license agreement with Microsoft. Their pricing is competitive. I would rate it a three and a half out of five."
  • "The solution itself is free but you need to pay for the Microsoft Azure infrastructure and host your domains in Azure to use it."
  • "The solution's price is reasonable."
  • "The price is low and it's a reasonable price for that product."
  • "Azure DNS is a cheap solution, and I rate it a two out of ten for pricing."
  • "We use the tool's free version."
  • "To use Azure DNS, I need to buy the license meant for Windows Server."
  • More Azure DNS Pricing and Cost Advice →

  • "​The pricing is fair."
  • "You can request an evaluation license​."
  • "It needs a better price point."
  • "The product is pricey compared to Cisco Firepower."
  • "The price could be lower."
  • "There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
  • "Our costs were negotiated, and they are okay."
  • "Our licensing fees are on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

    Use our free recommendation engine to learn which Managed DNS solutions are best for your needs.
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    Questions from the Community
    Top Answer:Azure DNS is a hosting service of DNS domains. It has excellent operating time and performance, resulting in fast resolution. We like the ability to view everything in the Azure portal - this makes… more »
    Top Answer:Azure DNS is a user-friendly and very easy-to-manage solution.
    Top Answer:The solution’s pricing could be improved.
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat… more »
    Top Answer:Cisco Umbrella is easy to monitor, manage, and deploy.
    out of 24 in Managed DNS
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    Azure DNS is a hosting service for DNS domains, providing name resolution using Microsoft Azure infrastructure. By hosting your domains in Azure, you can manage your DNS records using the same credentials, APIs, tools, and billing as your other Azure services.

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Top Industries
    Financial Services Firm21%
    Manufacturing Company14%
    Pharma/Biotech Company7%
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Financial Services Firm14%
    Comms Service Provider11%
    Computer Software Company8%
    Educational Organization6%
    Computer Software Company18%
    Educational Organization16%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    Small Business25%
    Midsize Enterprise7%
    Large Enterprise68%
    Small Business24%
    Midsize Enterprise17%
    Large Enterprise58%
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    Small Business19%
    Midsize Enterprise26%
    Large Enterprise55%
    Buyer's Guide
    Managed DNS
    March 2024
    Find out what your peers are saying about Cloudflare, Microsoft, Quad9 DNS and others in Managed DNS. Updated: March 2024.
    757,198 professionals have used our research since 2012.

    Azure DNS is ranked 2nd in Managed DNS with 24 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 55 reviews. Azure DNS is rated 8.4, while Cisco Umbrella is rated 8.8. The top reviewer of Azure DNS writes "Beneficial integration and security, and highly stable". On the other hand, the top reviewer of Cisco Umbrella writes "We can see all of our locations in one place and only have to make changes once for all our locations". Azure DNS is most compared with Amazon Route 53, Cloudflare DNS, Google Cloud DNS, Infoblox DDI and Quad9, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Forcepoint Secure Web Gateway.

    We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.