Cisco UCS Manager vs Splunk ITSI (IT Service Intelligence) comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco UCS Manager and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco UCS Manager vs. Splunk ITSI (IT Service Intelligence) Report (Updated: January 2024).
770,765 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I can quickly manage the provisioned servers.""The reporting functionality will give you any report you want.""What I like most about Cisco UCS Manager is the ease of administration. It also allows the central management of maintenance, installation, and configuration activities.""The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system.""I can deploy something in my 50-odd servers all in one go, in parallel, whereas if I was to do that individually, it could be a nightmare.""From a usability and functionality perspective, Cisco UCS Manager is very good.""It is more robust than other solutions. So, the stability is good.""The interface is ergonomic and native. We can use UCS Manager to do all the configurations for the servers, including storage, networking, and all the other components we need inside the fabric. It's simple and flexible."

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"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes.""The solution is easy to scale.""One of the excellent features is the service analyzer, which is truly impressive.""The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times.""In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results.""Customers have noted the solution helps streamline incident management.""We have a lot of teams using Splunk and they would be blind without it.""The glass tables are very helpful."

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Cons
"The solution's pricing is high and could be reduced.""The pricing can be better.""I found it a bit of a challenge to get training on UCSM. I've been trying to get that for some time now. I feel like I have to figure it out a lot of things myself. For years I've to log calls with support whenever I've got challenges that I cannot resolve. If I had some training or more manuals, I'd be better able to handle more things on my own.""I want to be able to schedule multiple sequential updates in one go.""Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options.""We have three data centers and if we could manage all three data centers using one interface, it would be great.""I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system.""There is room for improvement in the software part of Cisco UCS Manager. It should be more user-friendly, especially when creating policies."

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"The end-to-end visibility in Splunk ITSI is limited and has room for improvement.""Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal.""It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework.""We have problems doing upgrades and operating alternate new versions.""Splunk ITSI lacks out-of-the-box solutions for enterprise users.""ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties.""If the product had some prebuilt machine learning features, it would add value to our use cases.""The data recovery has room for improvement."

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Pricing and Cost Advice
  • "With product discounts which can be negotiated, the product is a great value."
  • "You buy the hardware and then you get Cisco UCS Manager for free."
  • "The pricing for Cisco UCS Manager is okay for its market, so it's a four out of five for me."
  • "Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable."
  • "Cisco UCS Manager’s annual licensing fee is expensive."
  • "We need to take a license for each port, which amounts to a big sum."
  • More Cisco UCS Manager Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:When one server fails, we can attach the service profile to a new server, which saves a lot of time.
    Top Answer:We need to take a license for each port, which amounts to a big sum.
    Top Answer:The solution's pricing is high and could be reduced. Compared to other systems, memory failure in Cisco UCS Manager is much higher.
    Top Answer:The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI.
    Top Answer:After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services. We had to manually deploy a script to resolve this issue.
    Ranking
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    1,765
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    Average Words per Review
    553
    Rating
    7.5
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    142
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    Average Words per Review
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    8.1
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    Learn More
    Overview
    Cisco UCS Manager helps significantly reduce management and administration expenses by automating routine tasks to increase operational agility. Customers can extend the benefits of Cisco UCS Manager globally across an enterprise to thousands of servers in multiple domains with Cisco UCS Central Software.

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    Management Science Associates, Peak 10, Virtual Consulting Professionals
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    REVIEWERS
    Comms Service Provider42%
    Consumer Goods Company8%
    Energy/Utilities Company8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company34%
    Financial Services Firm11%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Financial Services Firm35%
    Computer Software Company18%
    Insurance Company12%
    Logistics Company12%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise9%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise12%
    Large Enterprise75%
    REVIEWERS
    Small Business10%
    Midsize Enterprise19%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise80%
    Buyer's Guide
    Cisco UCS Manager vs. Splunk ITSI (IT Service Intelligence)
    January 2024
    Find out what your peers are saying about Cisco UCS Manager vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: January 2024.
    770,765 professionals have used our research since 2012.

    Cisco UCS Manager is ranked 29th in IT Infrastructure Monitoring with 21 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 30 reviews. Cisco UCS Manager is rated 8.0, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Cisco UCS Manager writes "Used to manage servers, monitor or manage firmware upgrades, and push policies". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Cisco UCS Manager vs. Splunk ITSI (IT Service Intelligence) report.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.