Try our new research platform with insights from 80,000+ expert users

Cisco UCS Manager vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cisco UCS Manager enhances ROI by minimizing hardware failures, downtime, and maintenance, simplifying management, and integrating efficiently with other tools.
Sentiment score
8.0
Splunk ITSI quickly delivers ROI by enhancing visibility, reducing costs, and improving performance with centralized data and efficient analytics.
There's no need for an extra management device or virtual machine, as everything runs within the fabric interconnect.
Cisco UCS Manager provides cost savings by reducing the time support staff spend on long deployments.
 

Customer Service

Sentiment score
8.2
Cisco UCS Manager support is praised for expertise and responsiveness, though European support and urgent issues may vary.
Sentiment score
6.5
Splunk ITSI support is generally good, but experiences vary by company size and issue, with occasional delays reported.
For a severity one case, a call ensures immediate assistance and resolution of the matter.
With Intersight, service requests are automatically generated, enhancing the user experience and providing timely resolutions.
Regarding Cisco tech, they are pretty good.
The technical support is excellent, and I would rate it at ten.
 

Scalability Issues

Sentiment score
7.8
Cisco UCS Manager offers scalable infrastructure solutions, though constrained by chassis limits, with largely positive user feedback.
Sentiment score
7.9
Splunk ITSI efficiently scales with clustering and machine learning, handling large data volumes and scoring high in scalability ratings.
Adding new chassis and extra blades is streamlined.
I would rate the scalability at nine out of ten, probably.
Splunk is highly scalable, with the ability to expand efficiently.
 

Stability Issues

Sentiment score
7.6
Cisco UCS Manager is praised for its stability, reliability, and prompt support, often outperforming competitors in overall robustness.
Sentiment score
7.9
Splunk ITSI offers high reliability and stability, especially in cloud deployments, with minor issues related to infrastructure and data consistency.
If there's a really complex problem, I would probably give it a ten since it gets escalated quickly.
The setup, however, must be done correctly as incorrect deployment can lead to issues.
 

Room For Improvement

Cisco UCS Manager needs a streamlined interface, enhanced support, simpler updates, better integration, affordability, and improved monitoring.
Splunk ITSI needs better integration, user interface, predictive analytics, machine learning, real-time alerting, automated response, and user support.
We would benefit from advancements in AI that offer firmware recommendations automatically, reducing the need for human intervention and vendor communication.
When changes are pushed, it can take their phone line off the system for twenty minutes to half an hour.
While it has been improved from using Java to HTML, simplifying the tabs would enhance user experience.
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules.
 

Setup Cost

Cisco UCS Manager is seen as expensive but offers competitive value with bundled discounts, quality, and reliability.
Splunk ITSI is a costly but comprehensive tool, valued for its observability despite complex licensing and high pricing.
Recently, we acquired an excellent bundle with significant discounts, with offers like buying three servers and getting one free, along with UCSC and fabric included for free.
As long as they can afford it, there is a setup cost involved.
Splunk ITSI tends to be more expensive compared to some open-source solutions.
 

Valuable Features

Cisco UCS Manager offers unified management, easy deployment, flexible configurations, high availability, and cross-infrastructure security compatibility.
Splunk IT Service Intelligence enhances incident management with agile data handling, advanced analytics, and effective troubleshooting features for quick issue resolution.
It supports ease of deployment, allowing for quick mass deployments in the data center, saving time and resources by doing so from a remote location.
Whenever there's a failure of any component, it's very easy to swap because you just disassociate that profile, remove the faulty blade, connect the new blade, and associate that profile, maintaining the same MAC address and worldwide port name.
One of the valuable features is the user interface base, specifically the C user interface.
Splunk ITSI allows for integration with threat intelligence, enabling my organization to correlate more than two events for generating alerts.
 

Categories and Ranking

Cisco UCS Manager
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
IT Infrastructure Monitoring (19th)
Splunk ITSI (IT Service Int...
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), IT Alerting and Incident Management (4th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. Cisco UCS Manager is designed for IT Infrastructure Monitoring and holds a mindshare of 1.3%, down 1.5% compared to last year.
Splunk ITSI (IT Service Intelligence), on the other hand, focuses on IT Alerting and Incident Management, holds 2.5% mindshare, up 1.9% since last year.
IT Infrastructure Monitoring
IT Alerting and Incident Management
 

Featured Reviews

Edwin Mwosa - PeerSpot reviewer
Enhanced network oversight with rapid issue identification and good efficiency
We mainly use Cisco UCS Manager to integrate and manage our Cisco switches across the building. We also utilize it for network integration. It provides an integrated solution for our Cisco environment, streamlining our operations and managing multiple Cisco devices like switches and routers Cisco…
Srinivasulu Soolluru - PeerSpot reviewer
It speeds up incident response by automating alerts and ticket creation
When configuring a dashboard, we can write search criteria. Based on the search criteria, the dashboard shows all the alerts, including the alert time, creation time, and a summary description of the alert. When you add an extra column, such as the user that triggered the alert, the next time he refreshes the dashboard, he wants to know that the alert is acknowledged. We want to improve that comment feature. In the Service Analyzer, we monitor the network infrastructure services and have a KPI for each service. When the value exceeds the threshold value, we can add the colors. For example, we can set it to green when the threshold value is within the limit. If it is red, then the value has passed the threshold. We want more colors in the service analyzer to display all these features.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
864,574 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
Financial Services Firm
20%
Government
10%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco UCS Manager?
When one server fails, we can attach the service profile to a new server, which saves a lot of time.
What is your experience regarding pricing and costs for Cisco UCS Manager?
My experience with the pricing of Cisco UCS Manager ( /products/cisco-ucs-manager-reviews ) is that it is reasonable. Recently, we acquired an excellent bundle with significant discounts, with offe...
What needs improvement with Cisco UCS Manager?
For improvements, while the current graphical user interface is satisfactory, it could be further simplified for different tasks. While it has been improved from using Java to HTML, simplifying the...
What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing can vary significantly based on the selected modules and deployment choices. Splunk ITSI tends to be more expensive compared to some open-source solutions.
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Splunk ITSI could benefit from including more features that other solutions support, such as vulnerability management modules. This would help manage vulnerabilities effectively, allowing my organi...
 

Overview

 

Sample Customers

Management Science Associates, Peak 10, Virtual Consulting Professionals
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about Cisco UCS Manager vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: January 2024.
864,574 professionals have used our research since 2012.