We performed a comparison between Cisco SecureX and Microsoft Defender for Cloud based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Microsoft Defender for Cloud is highly regarded for its automated processes, advanced threat analysis, and extensive security measures, including protection against ransomware and access controls. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions. Microsoft Defender for Cloud could use enhancements in automation and ease of use.
Service and Support: Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes. Some Defender for Cloud users reported positive experiences with Microsoft, while others complained that the solution's outsourced support lacked technical knowledge.
Ease of Deployment: Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products. The initial setup of Microsoft Defender for Cloud is described as straightforward, but the deployment time may vary depending on specific requirements.
Pricing: A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products. Microsoft Defender for Cloud is in the mid-to-high pricing tier. While some users find it expensive, others believe it offers good value.
ROI: Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering. Microsoft Defender for Cloud streamlines security tasks and saves users money by consolidating various solutions.
Comparison Results: Our users prefer Cisco SecureX over Microsoft Defender for Cloud. Cisco SecureX's centralized platform enables efficient management, and SecureX can aggregate data from multiple sources on one dashboard. Users appreciate the convenience and visibility it offers. Additionally, Cisco SecureX stands out with its valuable automation and orchestration tools, as well as its ability to integrate with third-party systems. Microsoft Defender for Cloud falls short in terms of integration with non-Microsoft solutions and needs improvements in pricing, support, and customization options.
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"When you have commissioned Defender, you have these things visible already on your dashboard. This gives the efficiency to the people to do their actual work rather than bothering about the email, sorting out the email, or looking at it through an ITSM solution, whey they have to look at the description and use cases. Efficiency increases with this optimized, ready-made solution since you don't need to invest in something externally. You can start using the dashboard and auditing capability provided from day one. Thus, you have fewer costs with a more optimized, easier-to-use solution, providing operational efficiency for your team."
"The vulnerability reporting is helpful. When we initially deployed Defender, it reported many more threats than we currently see. It gave us insight into areas we had not previously considered, so we knew where we needed to act."
"With respect to improving our security posture, it helps us to understand where we are in terms of compliance. We can easily know when we are below the standard because of the scores it calculates."
"When we started out, our secure score was pretty low. We adopted some of the recommendations that Security Center set out and we were able to make good progress on improving it. It had been in the low thirties and is now in the upper eighties."
"The first valuable feature was the fact that it gave us a list of everything that users were surfing on the web. Having the list, we could make decisions about those sites."
"Defender is user-friendly and provides decent visibility into threats."
"One important security feature is the incident alerts. Now, with all these cyberattacks, there are a lot of incident alerts that get triggered. It is very difficult to keep monitoring everything automatically, instead our organization is utilizing the automated use case that we get from Microsoft. That has helped bring down the manual work for a lot of things."
"We can create alerts that trigger if there is any malicious activity happening in the workflow and these alerts can be retrieved using the query language."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"Remediation stuff could be integrated into the product's automation."
"what's missing right now is the multi-tenant capability."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"Microsoft can improve the pricing by offering a plan that is more cost-effective for small and medium organizations."
"There is no perfect product in the world and there are always features that can be added."
"The documentation could be much clearer."
"We would like to have better transparency as to how the security score is calculated because as it is now, it is difficult to understand."
"When you work with it, the only problem that we're struggling with is that we have 21 different subscriptions we're trying to apply security to. It's impossible to keep everything organized."
"The solution could extend its capabilities to other cloud providers. Right now, if you want to monitor a virtual machine on another cloud, you can do that. However, this cannot be done with other cloud platform services. I hope once that is available then Defender for Cloud will be a unified solution for all cloud platform services."
"Microsoft sources most of their threat intelligence internally, but I think they should open themselves up to bodies that provide feel intelligence to build a better engine. There may be threats out there that they don't report because their team is not doing anything on that and they don't have arrangements with another party that is involved in that research."
"I would like to see better automation when it comes to pushing out security features to the recommendations, and better documentation on the step-by-step procedures for enabling certain features."
Cisco SecureX is ranked 13th in Vulnerability Management with 13 reviews while Microsoft Defender for Cloud is ranked 6th in Vulnerability Management with 46 reviews. Cisco SecureX is rated 9.0, while Microsoft Defender for Cloud is rated 8.0. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Microsoft Defender XDR, Trend Vision One, Splunk SOAR and Cisco ISE (Identity Services Engine), whereas Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Microsoft Defender for Endpoint. See our Cisco SecureX vs. Microsoft Defender for Cloud report.
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