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Cisco Secure Endpoint vs Intercept X Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
Sentiment score
6.1
Companies report mixed results with Intercept X Endpoint; some see strategic value in its cost-effective, robust network security enhancements.
 

Customer Service

Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
Sentiment score
6.5
Intercept X Endpoint support is praised for customer service but criticized for delays and lack of support in some regions.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
Chief Technology Officer at Future Point Technologies
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
IT Head at Dee Development
There are issues with onboarding technical engineers to resolve problems, which causes delays.
Manager at Omgea Exim Ltd
Technical support from Sophos is rated as nine out of ten, which represents high quality.
Network and Infrastructure Manager at Sonysugar
 

Scalability Issues

Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
Sentiment score
7.5
Intercept X Endpoint is scalable, adaptable for various business sizes, highly rated by users, and suitable for SMBs and large enterprises.
Cisco Secure Endpoint is definitely scalable.
Chief Technology Officer at Future Point Technologies
The tool's scalability is good, and I would rate it an eight out of ten.
Manager at Omgea Exim Ltd
 

Stability Issues

Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
Sentiment score
8.0
Intercept X Endpoint is praised for stability and performance, with minor occasional issues, earning high user satisfaction ratings.
We have not encountered any problems.
Chief Technology Officer at Future Point Technologies
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
Manager at Omgea Exim Ltd
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
 

Room For Improvement

Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
Intercept X Endpoint needs improvements in integration, performance, resource usage, support, mobile support, and third-party solution integration.
The forensic capabilities need enhancement, especially for deep forensic data collection.
Chief Technology Officer at Future Point Technologies
There should be a profile where I can see what files Sophos is scanning.
Team Lead at KO
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
IT Head at Dee Development
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
 

Setup Cost

Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
Intercept X Endpoint offers flexible pricing with competitive, tiered licensing and payment options, seen as a smart security investment.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
Chief Technology Officer at Future Point Technologies
Pricing of Sophos, including for Intercept X Endpoint, is okay.
IT Head at Dee Development
The pricing of Intercept X Endpoint is a bit high.
Network and Infrastructure Manager at Sonysugar
I would describe it as economical, but not much cheaper than other solutions.
Manager at Omgea Exim Ltd
 

Valuable Features

Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
Intercept X Endpoint excels with AI-enhanced threat detection, anti-ransomware, centralized management, and integration for superior data security.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
Chief Technology Officer at Future Point Technologies
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Manager at Omgea Exim Ltd
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
Once we started using CrowdStrike, it was so lightweight; the servers have hardly any lag unlike when we used to use Intercept X Endpoint for servers.
IT Head at Dee Development
 

Categories and Ranking

Cisco Secure Endpoint
Ranking in Endpoint Protection Platform (EPP)
34th
Ranking in Endpoint Detection and Response (EDR)
26th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Cisco Security Portfolio (8th)
Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
11th
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (12th), Ransomware Protection (4th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cisco Secure Endpoint is 1.3%, down from 1.5% compared to the previous year. The mindshare of Intercept X Endpoint is 1.5%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.5%
Cisco Secure Endpoint1.3%
Other97.2%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reliable threat protection is achieved while integration and analysis capabilities need refinement
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet. We haven't encountered a single breach after it's deployed. It controls USB devices and has a separate antivirus solution called Tetra, providing security even for real-time, day-zero attacks through its strong Talos threat intelligence platform.
AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Government
8%
Healthcare Company
6%
Computer Software Company
14%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise14
Large Enterprise21
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
 

Questions from the Community

What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
 

Also Known As

Cisco AMP for Endpoints
Sophos Intercept X
 

Overview

 

Sample Customers

Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Flexible Systems
Find out what your peers are saying about Cisco Secure Endpoint vs. Intercept X Endpoint and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.