Cisco Secure Email and Trend Micro Worry-Free Services Suites are leading competitors in the email security sector. Cisco is favored for its pricing and support, whereas Trend Micro is commended for its extensive feature set, offering superior device control for cloud systems.
Features: Cisco Secure Email offers comprehensive threat blocking, including ransomware and spam, with its real-time email protection, support for DKIM and DMARC, and seamless integration with various systems. It provides effective spam filtering and advanced malware protection. Trend Micro Worry-Free Services Suites excels with its multi-tenant capabilities and integration with platforms like Office 365. It provides NAS device protection and efficient malware removal, ideal for remote work and hybrid cloud environments.
Room for Improvement: Cisco Secure Email has areas for improvement in interface usability, rule application, and reporting synchronization. It also faces challenges with processing delays and high price points for smaller networks. Trend Micro needs better Linux support and simpler EDR tools, with performance slowdowns and pricing for nonprofits as common issues. Documentation enhancements are also needed.
Ease of Deployment and Customer Service: Cisco offers diverse deployment options, supporting on-premises and cloud solutions, and is praised for its responsive customer support. Trend Micro's deployment is equally flexible but has some issues with timely support services. Cisco is perceived to have a stronger support infrastructure.
Pricing and ROI: Cisco is seen as costly but reliable, with various licensing models that offer a strong ROI by minimizing phishing risks. Trend Micro provides competitive features at a favorable price, though recent cost increases challenge budget-conscious users. Both offer significant value by reducing cybersecurity threats and ensuring continuity.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
Support is extremely good, but there is room for improvement.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Based on my experience, the stability of Cisco Secure Email is very strong.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
The pricing of Trend Micro is a little bit higher compared to Sophos.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
Product | Market Share (%) |
---|---|
Cisco Secure Email | 5.6% |
Trend Micro Worry-Free Services Suites | 0.3% |
Other | 94.1% |
Company Size | Count |
---|---|
Small Business | 22 |
Midsize Enterprise | 18 |
Large Enterprise | 25 |
Company Size | Count |
---|---|
Small Business | 10 |
Midsize Enterprise | 2 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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