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Cisco Secure Access vs Sophos UTM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cisco Secure Access offers significant ROI by consolidating services, reducing costs, and enhancing efficiency and integration with existing products.
Sentiment score
5.7
Sophos UTM offers quick returns, efficient network management, and cost savings, benefiting managed service providers and ensuring data protection.
At Amazon, we knew exactly how much it would cost if a fulfillment center was down for an hour.
Director, Network Services at a healthcare company with 10,001+ employees
The AI features further contribute by expediting threat detection and incident response, ensuring tangible returns through operational savings.
Principle Cloud Architect at a tech services company with 11-50 employees
It is one of those tools that needs to work right out of the box, and thankfully, it does; it is reliable, and the setup time was quick and straightforward.
Cyber Security Manager at a non-profit with 501-1,000 employees
I have seen a return on investment with Sophos UTM, and I can share that the price is around thirty percent better, especially if you count in the employee time.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.0
Cisco's Secure Access support is praised for its efficiency and expertise, despite some challenges with ticket complexity and delays.
Sentiment score
6.7
Sophos UTM's customer service receives mixed reviews for response times but is praised for expertise and community resources.
Cisco TAC is very competent.
Network Operations Engineer at a media company with 1,001-5,000 employees
With our established point of contact within Cisco, our experience has greatly improved; we no longer log all issues through technical cases, as we can go directly to our account managers or customer service team, which expedites resolution.
Cyber Security Manager at a non-profit with 501-1,000 employees
I would rate the technical support ten out of ten. Hands down.
Senior Network Administrator at a healthcare company with 1,001-5,000 employees
The technical support by Sophos is amazing, especially when I pay for the enhanced support.
Associate Director - Management Support Services at CIHP
I would rate the technical support by Sophos a 10.
Network and Infrastructure Manager at Sonysugar
I would rate the technical support with Sophos a seven because sometimes the time of the first resolution is not ideal.
IT Manager at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
5.4
Cisco Secure Access efficiently scales with infrastructure growth, offering seamless integration and adaptability despite some multi-organizational challenges.
Sentiment score
6.0
Sophos UTM is highly scalable, supporting growth via licenses, hardware, and clustering, adaptable to varying deployment sizes.
We turn the traffic to the Cisco Secure Access cloud, and we can manage and apply the policies that are necessary, making it very easy to scale the solution.
System Engineer at a tech services company with 51-200 employees
Cisco has a great benefit in that you can integrate with other solutions in an easy way because it has a lot of protocols to integrate with others and sophisticated steps that we can apply for integration.
IT Manager at Bavaria Egypt S.A.E.
I would rate scalability at eight to nine out of ten.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
You can have high availability clusters, so very, very scalable in my opinion.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.8
Cisco Secure Access is praised for stable operations and reliability despite minor Linux or SSL decryption issues.
Sentiment score
7.5
Sophos UTM is praised for stability and reliability, with few issues occurring mainly during updates or resource demands.
Cisco is renowned for their reliability, and their products perform well under high data usage.
Network Operations Engineer at a media company with 1,001-5,000 employees
I rate the stability of Cisco Secure Access as ten out of ten.
General Manager at Datasoft Comnet
The solution is stable enough, and I did not experience any latency or performance issues.
Director -Digital Transformation at Convergence
 

Room For Improvement

Cisco Secure Access requires better integration, licensing, pricing, AI development, management interface, third-party integrations, and global cloud coverage.
Sophos UTM needs enhancements in reporting, UI, threat protection, VPN, technical support, scalability, pricing, and configuration simplicity.
Modernization is needed, specifically in the enhancement of security features and functionality.
Pre-Sales Solution Partner at a computer software company with 11-50 employees
It was challenging to learn because it has a significant learning curve and requires considerable training to become proficient.
Network Operations Engineer at a media company with 1,001-5,000 employees
The granular access issue is coming from the product limitation at the moment, as it does not offer us the option to tell it that a particular role can only manage websites, allowed sites, and blocked sites.
Technical Product Owner at a tech vendor with 10,001+ employees
If you want to really implement some rules that are a little bit more difficult, Sophos always recommends getting the dedicated WAF, or web application firewall, but I would prefer to have more features on the web application firewall in the firewall itself because it would make more sense.
System Engineer SDDC / VCF at a tech services company with 51-200 employees
I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.
Network and Infrastructure Manager at Sonysugar
It would make my work much simpler because it makes decision-making much easier.
IT Manager at Vegol
 

Setup Cost

Cisco Secure Access has complex pricing, offering good value for Cisco users, but licensing confusion and pricing flexibility issues exist.
Sophos UTM offers flexible pricing with incentives, praised for its features and value despite some regional variances.
The solution is cheaper than premium options such as Palo Alto, existing Cisco licenses facilitate replacing previous solutions with Cisco Secure Access smoothly and affordably.
Principle Cloud Architect at a tech services company with 11-50 employees
It is good because you want to push Cisco Secure Access, and regarding the price, it is very much below other products.
Junior Information Technology Consultant Security at a tech services company with 10,001+ employees
Improvement on the pricing will help in expanding the market for Cisco Secure Access and then it can be affordable to much more number of companies than what it is right now.
Technical Manager at Ledorbis Solutions
Pricing has become expensive recently due to the dollar hike and naira value changes in Nigeria.
Associate Director - Management Support Services at CIHP
The value between what I receive and what I pay is the best in the industry.
System Administrator at a training & coaching company with 11-50 employees
The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Cisco Secure Access provides cloud-based security tools, AI-driven enhancements, and seamless integration, ensuring efficient management and robust threat detection.
Sophos UTM excels in configuration ease, real-time reporting, cost-effectiveness, and flexible security features, benefiting efficient management.
It eliminates the hassle of switching on VPNs and provides a direct connection to resources via Cisco Secure Access.
General Manager at Datasoft Comnet
They are sending the traffic encrypted and categorizing the traffic based on the type, whether web traffic or internet traffic, and doing the security mechanism that is needed for the traffic type.
Solution Architect at Velocis Systems
Using ZTNA in Cisco Secure Access has positively affected my transition and my clients' transition to Zero Trust and least privilege principles, reinforcing the security posture.
Ts Senior Technical Consultant at a tech vendor with 10,001+ employees
The zero-day protection and firewall rules are some of the most effective features for threat management.
Associate Director - Management Support Services at CIHP
It helps us quite a lot, especially because since we use Sophos UTM, malware intrusions are not rampant.
Network and Infrastructure Manager at Sonysugar
Sophos UTM's valuable features include the cost, which is very competitive when compared with other vendors, balanced with the features that it delivers.
IT Manager at a consultancy with 51-200 employees
 

Categories and Ranking

Cisco Secure Access
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
Secure Web Gateways (SWG) (5th), Firewalls (10th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (6th), Secure Access Service Edge (SASE) (4th), Domain Name System (DNS) Security (2nd)
Sophos UTM
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
119
Ranking in other categories
Unified Threat Management (UTM) (5th)
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
Bashir Bashir - PeerSpot reviewer
IT Manager at Vegol
Firewall management has become simpler and now provides real-time visibility and bandwidth control
The features I have found most valuable in Sophos UTM are that it is much easier to configure, I appreciate the reporting side of it, and the rules are very straightforward to work with. Sophos UTM's real-time insights into network health help my organization because I get real-time reports on what is happening on my network, what is trying to access me, the destination, and all that. I can then be reactive or proactive, and for zero-day, I think it is beneficial because it can learn what my network does. If anything goes outside what it expects, it sends a report on Sophos Central, so I find zero-day makes my work a bit easier. The use of Sophos UTM's intuitive management console has impacted my security policy enforcement in that it is much easier to configure; I configure with information rather than with presumptions.
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Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise11
Large Enterprise34
By reviewers
Company SizeCount
Small Business75
Midsize Enterprise28
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Pricing for Cisco Secure Access has been very reasonable in the context of the entire world of SASE solutions. Setup costs for customers coming off of Umbrella, because of the fact that it is an ev...
What is your primary use case for Cisco Secure Access?
Our main use case for Cisco Secure Access is providing security for hybrid and mobile workforces. One of the big challenges these days is the fact that you will have users in the office, working re...
What advice do you have for others considering Cisco Secure Access?
One of the things about policy verification is with Cisco Secure Access and modern security products in general, policies can become very complicated, very quickly, especially once you start doing ...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
What is your experience regarding pricing and costs for Sophos UTM?
The pricing for Sophos UTM is reasonable; I do not have an issue with it, though I was considering RED because I have different sites I wanted to connect, and instead of doing site-to-site, the RED...
What needs improvement with Sophos UTM?
I would like to improve Sophos UTM in that there is software I use that goes deeper in the reporting on usage. There is software called Fastvue that breaks down everything in the firewall and whate...
 

Also Known As

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Astaro
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
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