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Cisco Secure Access vs Hillstone E-Series comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Access
Ranking in Firewalls
10th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (3rd), ZTNA (6th), Secure Access Service Edge (SASE) (4th), Domain Name System (DNS) Security (2nd)
Hillstone E-Series
Ranking in Firewalls
39th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
SSL VPN (10th), Enterprise Infrastructure VPN (20th)
 

Mindshare comparison

As of July 2026, in the Firewalls category, the mindshare of Cisco Secure Access is 0.4%, up from 0.0% compared to the previous year. The mindshare of Hillstone E-Series is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Cisco Secure Access0.4%
Hillstone E-Series0.7%
Other98.9%
Firewalls
 

Featured Reviews

reviewer2788500 - PeerSpot reviewer
Network Operations Engineer at a media company with 1,001-5,000 employees
Secure access has unified zero trust and web protection while AI assistance automates tasks
From a feature perspective, I have not experienced any issues, drawbacks, or shortcomings. However, the cost of Cisco's products and licensing is high. My clients usually prefer cheaper options if possible. Mid-size or smaller businesses typically cannot afford Cisco Secure Access. Additionally, there is a steep learning curve, as it is very intensive. Someone with significant knowledge can work on it, but a new professional would have to spend considerable time to get accustomed to it. It is hard to find engineers who can work on it. Overall, we get what we pay for, as it is a pretty good feature and service. The pricing of Cisco's products and licensing is higher than competitors. If they could be more reasonable, that would help. The support offered for two years also has higher costs. Overall, the client's IT budget gets affected. It was challenging to learn because, as mentioned, it has a significant learning curve and requires considerable training to become proficient.
TahirMahmood - PeerSpot reviewer
IT Manager at Zubair Feeds
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The benefits are that people just need to connect and they have their whole environment available for everybody, it feels the same as if they were in the office, plus they are safe against malware."
"The most valuable feature of Cisco Secure Access is the VPN, which I find very easy to use."
"I would say that over the last 15 years, Cisco Secure Access is the best solution for remote access because I work with other companies as well, but Cisco Secure Access is the best one."
"The move from Umbrella to Cisco Secure Access has been great, as Cisco Secure Access has more features available and provides a nice and easy migration from Umbrella to Cisco Secure Access."
"The most valuable feature is the authentication feature."
"ROI with Cisco Secure Access is quite good because it reduces hardware dependencies and offers many features."
"Any tool that provides telemetry through logging is a particularly good fit for us because we have to really automate our monitoring."
"The integration has been really good for my identity management and security measures."
"This solution has two main features that we find very valuable; a threat-intelligence option, and a web/application filtering option. The technical support team are very good and very quick."
"The most valuable feature of the Hillstone E-Series is its user-friendliness."
"Five out of five ROI."
"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients secure connectivity from a remote location to their offices or their servers."
"If an organization is not looking for a web proxy, it's a very, very good product."
"Stability-wise, I rate the solution a ten out of ten."
"The installation is easy, we have not had any complaints from our customers."
"The initial setup was straightforward. It only took a few hours to deploy."
 

Cons

"The licensing is a bit expensive for some features of Cisco Secure Access compared to other competitors."
"Cisco Secure Access could be improved with fewer bugs; we need to address less software bugs, as there are technical issues and errors in the software, which we are trying to resolve to achieve a more stable version that companies can use without issues, but it is a working process, and we understand this."
"Having been associated with Cisco for more than fifteen to twenty years, I find it increasingly difficult to get tech support these days. Although Cisco is reliable, the process to raise a support ticket has become more complex, requiring specific user accounts and access to specialized platforms."
"In general, what can be improved about this solution is to not change the name of everything every year, as Cisco marketing are experts at making changes to everything, and I don't understand what this is; that was the AnyConnect VPN, and now it's Cisco Secure Access, and what's tomorrow?"
"Cisco Secure Access can be improved with more integration; the more integrations, the better. There are always third-party products that you might have, such as Carbon Black."
"The only bad experiences we have had were really sort of when the platform launched and I think even Cisco was still learning how to support it."
"The worst part was the migration from Umbrella to Cisco Secure Access; we experienced some difficulties during that process."
"Cisco Secure Access has impacted our help desk ticket volume and end-user experience because sometimes users encounter issues. Since we have many features activated, users sometimes cannot connect or attempt to connect multiple times, which generates service desk tickets."
"The tool needs to improve its price."
"Having frequent live webinars on a monthly basis would really help."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"The room for improvement would be the SSL VPN license cost."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"The tool only had some memory-related problems."
"The tool provides just a general report. It does not provide a granular report. Hence, the tool should work on its reporting feature."
 

Pricing and Cost Advice

"For what you get, it's a fair price in comparison to other products."
"The pricing, setup costs, and licensing for Cisco Secure Access have been very competitive compared to other platforms. I believe that if Cisco continues to improve costs or offers something similar to a Cisco credit, it would attract more customers."
"It is confusing. When you look at the prices, you have different licensing and years of licensing that you have to purchase. Additionally, it's unclear what service you get from those licenses regarding end-user support. We have a representative who has to walk me through it every time."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"Hillstone's pricing is economical and neither very high nor very low."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
9%
Comms Service Provider
8%
Computer Software Company
7%
Construction Company
14%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise11
Large Enterprise34
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Access?
Pricing for Cisco Secure Access has been very reasonable in the context of the entire world of SASE solutions. Setup costs for customers coming off of Umbrella, because of the fact that it is an ev...
What is your primary use case for Cisco Secure Access?
Our main use case for Cisco Secure Access is providing security for hybrid and mobile workforces. One of the big challenges these days is the fact that you will have users in the office, working re...
What advice do you have for others considering Cisco Secure Access?
One of the things about policy verification is with Cisco Secure Access and modern security products in general, policies can become very complicated, very quickly, especially once you start doing ...
What needs improvement with Hillstone E-Series?
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. Wh...
What is your primary use case for Hillstone E-Series?
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features which are available in the firewall.
What advice do you have for others considering Hillstone E-Series?
Our company did not use the tool's micro-segmentation features. There were no issues while integrating the tool. I have not used any AI in the tool. I recommend the tool to others. I rate the tool ...
 

Overview

 

Sample Customers

1. IBM 2. Microsoft 3. Amazon 4. Google 5. Apple 6. Cisco Systems 7. Oracle 8. Intel 9. HP Inc. 10. Dell Technologies 11. Verizon Communications 12. AT&T 13. Comcast 14. T-Mobile 15. Sprint 16. Vodafone 17. Orange 18. BT Group 19. Deutsche Telekom 20. Telefonica 21. Nokia 22. Ericsson 23. Samsung Electronics 24. Sony 25. Panasonic 26. LG Electronics 27. Siemens 28. General Electric 29. Ford Motor Company 30. General Motors 31. Toyota Motor Corporation 32. Volkswagen Group
Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Find out what your peers are saying about Cisco Secure Access vs. Hillstone E-Series and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.