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Cisco Provider Connectivity Assurance vs Icinga comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Provider Connectivity...
Ranking in Network Monitoring Software
42nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (43rd)
Icinga
Ranking in Network Monitoring Software
19th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (11th), IT Infrastructure Monitoring (27th), Cloud Monitoring Software (20th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Cisco Provider Connectivity Assurance is 0.7%, down from 1.2% compared to the previous year. The mindshare of Icinga is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Icinga2.8%
Cisco Provider Connectivity Assurance0.7%
Other96.5%
Network Monitoring Software
 

Featured Reviews

Pifu Lin - PeerSpot reviewer
Addresses connectivity issues with real-time monitoring while offering good local support
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…
Harrison Bulley - PeerSpot reviewer
A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification
I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has helped to improve the interaction between our network, datacenter, and application teams. I have used other tools, but this tool can pinpoint the root cause of my application or network issue in the majority of the cases. So, it helps different divisions or groups in the IT department to troubleshoot together and get an issue resolved. This tool helps a lot in our day-to-day networking application and IT operations."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"One valuable feature we have is real-time monitoring for connection issues."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"One valuable feature we have is real-time monitoring for connection issues."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"Icinga does the job and is fairly stable."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"The apply rules feature saves a lot of time."
 

Cons

"The Accedian Skylight user interface still has room for improvement."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"Human resource costs can be high when dealing with connection issues."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"This solution is expensive compared to some others."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."
"The user interface should be improved."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The installation and configuration are very complex."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"The tool currently fails to provide notifications to users."
"Icinga’s automation could be improved."
 

Pricing and Cost Advice

"The price is competitive overall, depending on the type of customer."
"Pricing is a little bit expensive."
"It provides value and the cost is not huge."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"The pricing is cheaper than other competing products, which is better for our budgets."
"We understand there's a significant cost difference, but have yet to investigate fully."
"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
"The product is inexpensive compared to other DBM products."
"It's an open-source solution."
"The solution is cheap."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
"The solution is free to use."
"We're using the free version of Icinga."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"This is an open-source solution with paid support."
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Top Industries

By visitors reading reviews
Computer Software Company
36%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
Comms Service Provider
13%
Computer Software Company
10%
Financial Services Firm
10%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise9
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with Accedian Skylight?
Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.
What is your primary use case for Accedian Skylight?
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...
What do you like most about Icinga?
The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first.
What is your experience regarding pricing and costs for Icinga?
It is cost-effective, and the return on investment can be very interesting because the price is low. If you want to include this product in the services you offer to your customers, the return on i...
What needs improvement with Icinga?
There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved. For instance, multi-tenancy for monitoring the virtual infrastructur...
 

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
Icinga Cloud Monitoring
 

Overview

 

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Find out what your peers are saying about Cisco Provider Connectivity Assurance vs. Icinga and other solutions. Updated: September 2025.
869,785 professionals have used our research since 2012.