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Cisco Intersight vs ManageEngine IT360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Cloud Management (15th)
ManageEngine IT360
Ranking in IT Infrastructure Monitoring
69th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (93rd), IT Asset Management (29th)
 

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.5%, down from 2.1% compared to the previous year. The mindshare of ManageEngine IT360 is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.5%
ManageEngine IT3600.5%
Other98.0%
IT Infrastructure Monitoring
 

Featured Reviews

HH
Systems Engineer at First Rand Bank Ltd.
Automation and seamless incident handling transform operational efficiency
I would like AI to be more integrated into Cisco Intersight. It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT. For instance, if I need to find commands for UCS Manager, it should provide that information.
ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Intersight is a very effective tool for data center infrastructure management."
"The product has good integration."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"I rate it a ten out of ten. I don't have any issues with it."
"I find the integrations to be the most valuable feature."
"Provides an overall view using a single portal."
"What I like best about Cisco Intersight is the way it's developing and converging into everything that the cloud has to offer, e.g. it's converging into one platform which is good."
"What I like most about Cisco Intersight is its manageability."
"It is easy to identify and collect information from all of the nodes on the network."
"Customer Service: Absolutely fantastic."
"The monitoring capability is easy to use and it can be done without any training."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"I would suggest you use this product as it's easy for administration, and is based on distributed model support."
"All I know is that when it comes to managing the active directory, ManageEngine is something I consider to be the best."
"The primary use case of this solution is to manage and to protect the web servers, the mail server, and the website in my company."
 

Cons

"I would like AI to be more integrated into Cisco Intersight."
"It's a very complex solution."
"The product could be easy to use, similar to CloudIQ."
"The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case."
"The usability must be better."
"Technical support from Cisco has been mixed. For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX."
"The product's setup should be easier."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"This is because of the lack of available technical knowledge in terms of competence and maximizing the power of the product."
"ManageEngine needs to fix the downtime scheduler for SNMP monitored devices. Alarms are still generated for the devices placed into scheduled maintenance."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The GUI could be improved."
"The product could use more intelligence, automation and general availability of product information."
 

Pricing and Cost Advice

"You can get a free license for monitoring but need to purchase a license if you need extra control."
"Cisco Intersight has competitive pricing. On a scale of one to five, my rating for its pricing is four."
"It's just the standard licensing cost. There are no additional fees."
"Cisco Intersight is not cheap, but it's not the most expensive product either."
"The product is cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Healthcare Company
7%
Construction Company
31%
Computer Software Company
13%
Comms Service Provider
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with Cisco Intersight?
The firmware management in the S-Series is not as Cisco described when we purchased it. You should be able to manage firmware without bringing the host down, but that is not the case. Unfortunately...
What is your primary use case for Cisco Intersight?
We are a cloud provider serving customers with IaaS.
What advice do you have for others considering Cisco Intersight?
I have experience with B-Series, C-Series, and S-Series equipment. I would recommend the S-Series but not the C-Series. I would rate this solution an eight overall.
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Also Known As

Intersight
IT360
 

Overview

 

Sample Customers

EXMAR, RapidScale
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Find out what your peers are saying about Cisco Intersight vs. ManageEngine IT360 and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.