We performed a comparison between Cisco Duo and Tools4ever HelloID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"It's simple. It's reliable. I haven't had any issues with it."
"For me and my customers, the best feature is that it's very easy to integrate with the existing infrastructure. It takes a few minutes to configure it."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"Now we can easily control who has access to which client or client application."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"Duo Security should better organize its tile feature to organize applications better."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"Certain customers can not use this product because it is cloud-based."
"I would like to have the built-in provisioning module improved."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
Earn 20 points
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Tools4ever HelloID is ranked 25th in Single Sign-On (SSO). Cisco Duo is rated 8.8, while Tools4ever HelloID is rated 9.8. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Tools4ever HelloID writes "A flexible solution for application management, and facilitated centralization of our IAM". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Tools4ever HelloID is most compared with Microsoft Entra ID, Okta Workforce Identity, Microsoft Entra External ID and Imprivata OneSign. See our Cisco Duo vs. Tools4ever HelloID report.
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