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Cisco Duo vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
4th
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
120
Ranking in other categories
Authentication Systems (2nd), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Ranking in Access Management
24th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (24th)
 

Mindshare comparison

As of May 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 6.1% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 2.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
Thales SafeNet Trusted Access2.0%
Other94.8%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
GauravMathur - PeerSpot reviewer
Vice President Information Technology at a tech services company with 1,001-5,000 employees
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For me, the biggest return on investment when using Cisco Duo is my time."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"Cisco Duo has benefited our company overall by giving us the ability to have multi-factor authentication."
"Cisco Duo benefits my organization by making it easy for me to reach out to customers using Cisco Duo so they can integrate on my platform using their credentials."
"From the front end, it's very fast and it hasn't missed a beat, so to say."
"The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company."
"In my opinion, the best features Cisco Duo offers include its 2FA authentication, which is very good, everything is perfect about the features, it is very easy to use, and the integration with other systems is very good."
"I recommend this solution because it protects information."
"The solution is simple to use."
"The validation and integrity features of the endpoint are great."
"The interface is easy to use."
"Right now, we only have a small use case for the product, however, it has performed well."
"The interface is easy to use."
 

Cons

"I wouldn't mind seeing some options for remembering a device for a short period of time or a specific login, particularly for administrative engineering staff, as we may be logging in to four or five different services."
"They could just continue to add more integrations."
"I believe there are two new features. I am interested in adding auto-admin services and incorporating icons for easier navigation. This could contribute to a new business idea platform. I have seen the features, and they make things easier, resolving issues from before. The platform has been updated, and there's now another link in my platform for media access. When it comes to improvements, the UI can be more user-friendly, and there is room for easier navigation. Perhaps there could be enhancements in customization. I haven't faced issues in storage or backup, but I am open to improvements in customization functionality. It's not my environment, but I see possibilities for improvement in the deployment of funds. The addition of new features is appreciated, and for customization, it could provide more freedom for users."
"Integration with a product such as Microsoft Sentinel would be great."
"I think that the dashboard needs to be improved."
"There are limitations because Cisco Duo does not support Hotmail accounts, which many people use to log in to their systems."
"Cisco Duo has not helped my company reduce its overall authentication-related costs, as it is a cost above what we already have."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them."
"There's a dependency on Microsoft Azure."
"Lacks the ability to integrate network monitoring solutions and authenticate the app users."
"SafeNet's reporting and monitoring features could be improved."
"The scalability may not be there."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"SafeNet's reporting and monitoring features could be improved."
 

Pricing and Cost Advice

"The pricing was a lot more than what we were paying for our previous solution."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"Duo Security is free."
"Its price is reasonable. It is not highly expensive."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Educational Organization
6%
Construction Company
11%
Performing Arts
9%
Government
7%
Legal Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise24
Large Enterprise58
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, setup costs, and licensing of Cisco Duo shows that it is a cost above our Entra costs, which we are always reviewing. The benefits outweigh the cost in terms of its ...
What needs improvement with Duo Security?
I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications. We can work on making it faster and spee...
Ask a question
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Also Known As

Duo Security
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Information Not Available
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Cisco Duo vs. Thales SafeNet Trusted Access and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.