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Cisco Duo vs Thales SafeNet Trusted Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
5th
Ranking in Access Management
5th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
176
Ranking in other categories
Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Ranking in Access Management
28th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (25th)
 

Mindshare comparison

As of November 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.2%, down from 4.3% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.8%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
Thales SafeNet Trusted Access1.8%
Other95.0%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
reviewer1719510 - PeerSpot reviewer
Regional Sales Manager at a tech services company with 10,001+ employees
Great validation and integrity features of the endpoint
Our primary use case of Safenet is for cybersecurity incidents, particularly for remote users.  I'm the customer sales leader and a key account manager and we are customers of Thales.  The validation and integrity features of the endpoint are great. Whether you're using a Mac OS or other operating…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Looking back, the biggest impact Cisco Duo has had on our company is enhancing our security posture."
"Duo offers dual-factor authentication for our logins; I put in my credentials and hit go, then I get an alert on my Apple Watch and approve it, and that part is just phenomenal."
"The solution is easy to use."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"Cisco Duo's authentication means people cannot get into our network without the second step."
"My experience with Cisco Duo's strong security authentication system has been good; it performs very well when logging in."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"The technical support is of a very high level, and if you have a problem they will be able to support you, logging in remotely as an engineer to give assistance, and with the upgraded license the support is even better and they will do everything for you if you have a problem, so the support is extremely good."
"The interface is easy to use."
"The solution is simple to use."
"The validation and integrity features of the endpoint are great."
"Right now, we only have a small use case for the product, however, it has performed well."
"I recommend this solution because it protects information."
 

Cons

"The cost will become expensive for large user accounts."
"Cisco Duo is generally easy to use, but there are a few areas where it could be improved."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"I chose eight out of ten because there are some features which we are awaiting from Cisco that they are building."
"There is a little bit of apprehension for some users thinking, well, "How do I know this app is not collecting personal information from my personal device?""
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"I think Cisco Duo can be improved."
"The scalability may not be there."
"SafeNet's reporting and monitoring features could be improved."
"There's a dependency on Microsoft Azure."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
 

Pricing and Cost Advice

"Its price is reasonable. It is not highly expensive."
"You pay per user when using this solution and the pricing is fair."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"It falls in line with everything else."
"Duo Security's pricing is good, fair, and very comparable to today's market."
"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Comms Service Provider
11%
Outsourcing Company
9%
Performing Arts
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business66
Midsize Enterprise29
Large Enterprise93
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing aspect and all those things sit with our HQ. I do not have much information in ter...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are going through right now, I was asking a question about how we can use Cisco Duo o...
Ask a question
Earn 20 points
 

Also Known As

Duo Security
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Information Not Available
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Cisco Duo vs. Thales SafeNet Trusted Access and other solutions. Updated: October 2026.
921,523 professionals have used our research since 2012.