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Cisco Duo vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
4th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
157
Ranking in other categories
Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Ranking in Access Management
28th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (25th)
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Cisco Duo is 3.1%, down from 5.8% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.1%
Thales SafeNet Trusted Access1.9%
Other95.0%
Single Sign-On (SSO)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
GauravMathur - PeerSpot reviewer
Vice President Information Technology at a tech services company with 1,001-5,000 employees
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's simple. It's reliable. I haven't had any issues with it."
"Cisco Duo has made us more secure. We've managed to stop some threats with it and keep our users and devices safe."
"Cisco Duo has improved my operational efficiency and reduced costs by better managing authentication for our clients and helping to reduce potential compromises and brute force attacks."
"My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product."
"My experience with Cisco Duo's strong security authentication system has been good; it is seamless and easy to integrate, and it is flexible."
"Cisco is the perfect product for our current size, and I don't think we'll have problems with scalability as we grow."
"Duo offers dual-factor authentication for our logins; I put in my credentials and hit go, then I get an alert on my Apple Watch and approve it, and that part is just phenomenal."
"The winning point for Cisco Duo over others is its simplicity; it is just a security solution in a box, and it integrates very easily."
"Right now, we only have a small use case for the product, however, it has performed well."
"The interface is easy to use."
"The validation and integrity features of the endpoint are great."
"I recommend this solution because it protects information."
"The solution is simple to use."
 

Cons

"My experience with deploying Cisco Duo was a bit rough at first, but after we got it smoothed out, it has worked ever since."
"Cisco Duo could definitely be improved, particularly regarding some of the reporting it does, as it currently lacks detail; for example, we had an issue where someone was getting prompted multiple times, but the console only detected it that one time."
"Cisco Duo is stable, but occasionally there are emails about incidents that affect some services temporarily."
"Cisco Duo can be improved by exploring a way to make it a more seamless integration and by deploying an in-house server."
"I think Cisco Duo can be improved."
"Cisco Duo could be improved with more interesting rules or correlation rules between all the data sources such as Windows and Azure."
"I think Cisco Duo could be improved by including email authentication, as there is currently only SMS, SMS push, and code generation, but having email authentication could be beneficial when you don't have a phone."
"I believe there are two new features. I am interested in adding auto-admin services and incorporating icons for easier navigation. This could contribute to a new business idea platform. I have seen the features, and they make things easier, resolving issues from before. The platform has been updated, and there's now another link in my platform for media access. When it comes to improvements, the UI can be more user-friendly, and there is room for easier navigation. Perhaps there could be enhancements in customization. I haven't faced issues in storage or backup, but I am open to improvements in customization functionality. It's not my environment, but I see possibilities for improvement in the deployment of funds. The addition of new features is appreciated, and for customization, it could provide more freedom for users."
"The scalability may not be there."
"There's a dependency on Microsoft Azure."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"SafeNet's reporting and monitoring features could be improved."
 

Pricing and Cost Advice

"The product’s pricing is reasonable."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"Its price is reasonable. It is not highly expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
Construction Company
10%
Comms Service Provider
10%
Performing Arts
9%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise26
Large Enterprise79
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, the setup cost, and the licensing of Cisco Duo is that it is really inexpensive in the first place, but the value that I get in return is hard to beat, especially wh...
What needs improvement with Duo Security?
For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features.
Ask a question
Earn 20 points
 

Also Known As

Duo Security
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Information Not Available
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Cisco Duo vs. Thales SafeNet Trusted Access and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.