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Cisco Duo vs Opal comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Access Management
4th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (2nd), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
Opal
Ranking in Access Management
20th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
User Provisioning Software (10th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (19th)
 

Mindshare comparison

As of August 2026, in the Access Management category, the mindshare of Cisco Duo is 3.2%, down from 3.6% compared to the previous year. The mindshare of Opal is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.2%
Opal0.7%
Other96.1%
Access Management
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Pranay Jain - PeerSpot reviewer
Senior software engineer at Simplifyvms
Focused workdays have replaced doomscrolling and now reduce my daily screen time significantly
Opal can be improved in some ways. In the paid version, there are multiple features, but in the freemium version, there are fewer features. The blockage of the application can be more rigorous. Right now, if we play two to three games, then a math game or anything, we are able to remove that lock. It should be more rigorous in some manner, and for some applications, it should be more rigorous. Application-wise rigorousness should be introduced. The different modes are good, but they should be more customizable according to the person. The end goal should meet whatever the objective is, so if the person has used more than six hours, then it should remind the person frequently that this application has used this time and this is an application you should not use. It should give us a timer or some kind of notification that the person will not use it anymore.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The winning point for Cisco Duo over others is its simplicity; it is just a security solution in a box, and it integrates very easily."
"I lead an IT organization that has a significant amount of technical debt, and we're not in a zero-trust architecture yet. I'm pushing in that direction. Duo helps me considerably with my identity in an environment where I don't have zero trust. It's helping me bridge the gap until I can build a zero trust architecture."
"The most valuable feature of Duo Security is the ability for the user to easily approve access. The application prompts the user, and they can see the location and the IP address. This makes it easy for the user to approve it and go through the process of logging in to the VPN."
"The integration with Azure Active Directory and the AWS cloud is amazing, as most products nowadays require the creation of a customized integration. With Duo Security, it was more like native integration, and it took me five minutes to register."
"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"It's fast; the whole process takes less time compared to other tools we've used before, which is very helpful."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"Cisco Duo has provided substantial value, primarily in saved time, but also in low cost because administrators do not have a significant workload with Cisco Duo."
"Opal has positively impacted my organization by reducing stress and increasing effectiveness for all our employees; it works better so all our employees have more time to sleep and they can investigate more."
"Previously, my phone usage was around nine hours and fifteen minutes or more, but it has significantly reduced to around six hours and thirty minutes to seven hours, meaning two and a half to three hours has been reduced after using Opal as my primary screen time blocker."
 

Cons

"The product price needs improvement."
"Cisco Duo is definitely not doing things that others are not doing, so there is no unique selling proposition."
"My experience with Cisco Duo's strong security authentication system is that sometimes there are difficulties, and sometimes users just won't be able to log in. We have to reset their password so they can use Duo."
"Regarding the Premier licensing, it is a little bit pricey, but it is in the market range with the competitors."
"I would appreciate seeing Cisco Duo improved with a tighter integration with Active Directory to secure not just Remote Desktop to a server, but all the remote levels of connection that you can make to a server."
"However, I need to look into Cisco Duo; I had not realized they had an email aspect."
"Cisco Duo has not helped my company reduce its overall authentication-related costs, as it is a cost above what we already have."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"Opal can be improved in some ways."
 

Pricing and Cost Advice

"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"The product’s pricing is reasonable."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
Outsourcing Company
11%
Financial Services Firm
11%
Construction Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise26
Large Enterprise79
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
It is a little bit expensive, but with security, we cannot compromise on it.
What needs improvement with Duo Security?
To improve Cisco Duo, we have some third-party hardware, and for integrations with that, we need more user-friendly integrations since third-party integration can present a lot of compatibility iss...
What needs improvement with Opal?
Opal can be improved in some ways. In the paid version, there are multiple features, but in the freemium version, there are fewer features. The blockage of the application can be more rigorous. Rig...
What is your primary use case for Opal?
The main use case of Opal for me is to reduce my screen time during my work hours, during my wake-up time, and during my sleeping time to improve my focus and feasibility towards my work and my act...
 

Comparisons

 

Also Known As

Duo Security
No data available
 

Overview

Find out what your peers are saying about Cisco Duo vs. Opal and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.