We performed a comparison between Cisco Duo and Cisco Secure Workload based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The integration with Azure Active Directory and the AWS cloud is amazing, as most products nowadays require the creation of a customized integration. With Duo Security, it was more like native integration, and it took me five minutes to register."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"The solution is easy to use."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"It's easy to use for the security part, and it helps to improve our security posture."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"The product offers great visibility into the network so we can enforce security measures."
"By using Tetration insight, we are able to get the latency on our level accounts and we can determine whatever the issue is with the application latency itself."
"Instead of proving that all the access control lists are in place and all the EPGs are correct, we can just point the auditor to a dashboard and point out that there aren't any escaped conversations. It saves an enormous, enormous amount of time."
"Secure Workload's best feature is that it's an end-to-end offering from Cisco."
"The most valuable feature of this solution is security."
"The solution offers 100% telemetry coverage. The telemetry you collect is not sampled, it's not intermittent. It's complete. You see everything in it, including full visibility of all activities on your endpoints and in your network."
"It's stable."
"Generally speaking, Cisco support is considered one of the best in the networking products and stack."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"Duo Security could be improved with the addition of more applications."
"There is some overlap between Cisco Tetration and AppDynamics and I need to have a single pane of glass, rather than have to jump between different tools."
"It is highly scalable, but there is a limitation that it is only available on Cisco devices."
"They should scale down the hardware a bit. The initial hardware investment is two million dollars so it's a price point problem. The issue with the price comes from the fact that you have to have it with enormous storage and enormous computes."
"It has an uninviting interface."
"The interface is really helpful for technical people, but it is not user-friendly."
"There was a controversy when Cisco reduced the amount of data they kept, and the solution became quite cost-intensive, which made its adoption challenging….Although they have modified it now, I preferred the previous version, and I wish all the functionality were back under the same product."
"The emailed notifications are either hard to find or they are not available. Search capabilities can be improved."
"The integration could be better, especially with different types of solutions."
Cisco Duo is ranked 8th in Cisco Security Portfolio with 55 reviews while Cisco Secure Workload is ranked 12th in Cisco Security Portfolio with 13 reviews. Cisco Duo is rated 8.8, while Cisco Secure Workload is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Cisco Secure Workload writes "A solution that provides good technical support but its high cost makes it challenging for users to adopt it". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Cisco Secure Workload is most compared with Akamai Guardicore Segmentation, Illumio, VMware NSX, Prisma Cloud by Palo Alto Networks and Cisco ACI. See our Cisco Duo vs. Cisco Secure Workload report.
See our list of best Cisco Security Portfolio vendors.
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