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Cisco Duo vs Cisco Secure Endpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Duo enhances security, boosts staff morale, saves costs, and improves operations, despite perceived productivity impacts.
Sentiment score
7.4
Cisco Secure Endpoint enhances productivity and reduces costs by streamlining threat detection, integrating tools, and minimizing manual intervention.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
 

Customer Service

Sentiment score
7.5
Cisco Duo's support is highly rated for expertise and solutions, but some users note delays and improvement needs.
Sentiment score
6.1
Cisco Secure Endpoint support is praised for responsiveness and expertise, providing quick issue resolution and valuable user guidance.
They got back to us quickly, were nice, and gave us what we needed.
Other support sections have failed miserably because of the lack of response time.
I would rate the technical service and customer support of Cisco Duo a ten out of ten.
Cisco has good technical support, especially considering these are newer solutions compared to traditional routing and switching products.
 

Scalability Issues

Sentiment score
8.1
Cisco Duo is scalable, easily integrates across sites, and supports thousands of users without disruptions, adapting to various applications.
Sentiment score
8.4
Cisco Secure Endpoint is scalable, integrates with SecureX for efficient management, and supports diverse industries without extra resources.
I believe Cisco Duo is very scalable because it is cloud-based.
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
It scales easily because it is just tied into our identity provider, and it grows along with that.
Cisco Secure Endpoint is definitely scalable.
 

Stability Issues

Sentiment score
8.4
Cisco Duo is highly stable and reliable, with minimal downtime and quick issue resolution, maintaining productivity efficiently.
Sentiment score
6.5
Cisco Secure Endpoint is highly stable, reliable, and trusted for performance, earning high ratings from users in various enterprises.
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
It is very reliable, easy to use, and I don't have too many issues with it.
There has been no downtime, crashes, or performance issues with Cisco Duo.
We have not encountered any problems.
 

Room For Improvement

Cisco Duo needs telephony credit, integration, deployment, and user interface improvements, plus better licensing, documentation, and older app compatibility.
Cisco Secure Endpoint requires better integration, reporting, and UI enhancements, alongside improved pricing, AI capabilities, and IoT support.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
There needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application.
There has to be a way to make the whole process of push notifications easier, so that when I have my phone with me, I do not have to do anything.
The forensic capabilities need enhancement, especially for deep forensic data collection.
 

Setup Cost

Cisco Duo's pricing is competitive, flexible, straightforward, and suited for large enterprises, with premium support and moderate setup costs.
Cisco Secure Endpoint offers competitive and flexible pricing with value-rich features, despite some complexity in licensing.
The approximate cost is around eighty dollars per user.
Licensing is straightforward and convenient for higher education because student populations are included.
I am pleased that the prices remained stable after Cisco acquired the solution.
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
 

Valuable Features

Cisco Duo is praised for its versatile multi-factor authentication, integration, user-friendly interface, and adaptability to hybrid environments.
Cisco Secure Endpoint provides advanced security features, cross-platform support, and ease of use with strong threat intelligence and support.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
A valuable feature of the solution is its hybrid structure, which involves proxy agents running on-premises while other services are on the cloud.
Cisco Secure Endpoint is very good in machine learning, which allows it to secure offline contents even if not connected to the internet.
 

Categories and Ranking

Cisco Duo
Ranking in Cisco Security Portfolio
4th
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
74
Ranking in other categories
Single Sign-On (SSO) (4th), Authentication Systems (2nd), ZTNA as a Service (6th), Multi-Factor Authentication (MFA) (2nd)
Cisco Secure Endpoint
Ranking in Cisco Security Portfolio
6th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
49
Ranking in other categories
Endpoint Protection Platform (EPP) (25th), Endpoint Detection and Response (EDR) (21st)
 

Mindshare comparison

As of August 2025, in the Cisco Security Portfolio category, the mindshare of Cisco Duo is 7.4%, up from 3.3% compared to the previous year. The mindshare of Cisco Secure Endpoint is 11.9%, up from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cisco Security Portfolio
 

Featured Reviews

Thomas Botts - PeerSpot reviewer
Managing security policies effectively with seamless authentication
The feature of Cisco Duo that I prefer the most is the policies, being able to control what we need to within the policies. You can get pretty granular. There isn't a lot of training that goes on in school districts. Email is an easy way where many people give out their credentials, so the level of protection is something that we definitely need in a school district. Cisco Duo's strong security authentication system has been easy when logging in, although the teachers don't appreciate it as much. We have it configured so users essentially just hit accept. If it sees any sort of built-in risk, then it steps up authentication. It's pretty easy. I appreciate it. I've encountered advantages with Cisco Duo in that it has stopped significant pushback from teachers. It has prevented credential sharing and unauthorized access. We've seen a huge decrease since we've rolled it out across the entire district.
Mark Broughton - PeerSpot reviewer
Tighter integration with Umbrella and Firepower gave us eye-opening information
We were using a third-party help desk. One of the ways that they were fixing problems was to delete the client and then add the client back if there was an issue where the client had stopped communicating. Any improvement in the client communicating back to the server would be good, particularly for machines that are offline for a couple of weeks. A lot of our guys were working on a rotation where the machine might be offline for that long. They were also terrible about rebooting their machines, so those network connections didn't necessarily get refreshed. So, anything that could improve that communication would be good. Also, an easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful. If you could say, "Okay, we've got these two machines. This one says it's not reporting and this one says it's been reporting. Obviously, somebody did a reinstall," it would help. That way you could get a more accurate device count, so you're not having an inflated number. Not that Cisco was going to come down on you and say, "Oh, you're using too many licenses," right away. But to have a much more accurate license usage count by being able to better dedupe the records would be good. I also sent over a couple of other ideas to our technical rep. A lot of that had to do with the reporting options. It would be really nice to be able to do a lot more in the reporting. You can't really drill down into the reports that are there. The reporting and the need for the documentation to be updated and current would be my two biggest areas of complaint. Also, there was one section when I was playing with the automation where it was asking for the endpoint type rather than the machine name. If I could have just put in the machine name, that would have been great. So there are some opportunities, when it comes to searching, to have more options. If I wanted to search, for example, by a Mac address because, for some reason, I thought there was a duplication and I didn't have the machine name, how could I pull it up with the Mac address? When you're getting to that level, you're really starting to get into the ticky tacky. I would definitely put the reporting and documentation way ahead of that.
report
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
9%
Government
6%
Financial Services Firm
6%
Computer Software Company
21%
Manufacturing Company
9%
Government
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, setup cost, and licensing of Cisco Duo is honestly above my pay grade. I don't know any of that.
What do you like most about Cisco Secure Endpoint?
The product's initial setup phase was very simple.
What is your experience regarding pricing and costs for Cisco Secure Endpoint?
Cisco is aggressive in pricing, making it competitive and sometimes even cheaper than other good products like CrowdStrike, Microsoft Defender, or SentinelOne.
What needs improvement with Cisco Secure Endpoint?
Cisco Secure Endpoint lacks features like DLP which other vendors offer. XDR is new, so integration capabilities with third-party tools need improvement. The forensic capabilities need enhancement,...
 

Also Known As

Duo Security
Cisco AMP for Endpoints
 

Overview

 

Sample Customers

Information Not Available
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Find out what your peers are saying about Cisco Duo vs. Cisco Secure Endpoint and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.