Cisco Crosswork Network Insights vs NETSCOUT InfiniStreamNG comparison

Why PeerSpot?

Cisco and NETSCOUT are both solutions in the Network Monitoring Software category. Cisco is ranked #31 with an average rating of 8.0, while NETSCOUT is ranked #72. Cisco holds a 0.3% mindshare in NMS, compared to NETSCOUT’s 0.6% mindshare. Additionally, 100% of Cisco users are willing to recommend the solution, compared to 92% of NETSCOUT users who would recommend it.

Cisco Crosswork Network Ins...

Read 10 Cisco Crosswork Network Insights reviews

2,312 Views
1,133 Comparison Views

100% willing to recommend

NETSCOUT InfiniStreamNG

Read 13 NETSCOUT InfiniStreamNG reviews

3,014 Views
2,863 Comparison Views

92% willing to recommend

Cisco Crosswork Network Ins...

NETSCOUT InfiniStreamNG

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Executive Summary

We performed a comparison between Cisco Crosswork Network Insights and NETSCOUT InfiniStreamNG based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Cisco Crosswork Network Insights vs. NETSCOUT InfiniStreamNG Report (Updated: September 2026).

Buyer's Guide

Cisco Crosswork Network Insights vs. NETSCOUT InfiniStreamNG

September 2026

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Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Crosswork Network Ins...

Ranking in Network Monitoring Software

31st

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

NETSCOUT InfiniStreamNG

Ranking in Network Monitoring Software

72nd

Average Rating

8.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.3%, up from 0.0% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Cisco Crosswork Network Insights	0.3%
NETSCOUT InfiniStreamNG	0.6%
Other	99.1%

Network Monitoring Software

Featured Reviews

James Scot

Project Specialist at FedEx

Automation has transformed endpoint deployment and streamlines multi-vendor network operations

The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.

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Michael Gideon Genita

Associate System Engineer at SMS Global Technologies, Inc.

Easy to set up with good documentation and helpful support

I'm using it for a customer The packet flow switch is the most valuable aspect of the solution. It's an easy product to set up. We can scale the solution if we need to. It's stable. The documentation is well-written and quite useful. It's compatible with other products. Under the pocket flow…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cisco Crosswork Network Insights has positively impacted my organization by reducing downtime when any problems are detected early before impacting users, allowing us to take action."

"The major benefits of using Cisco Crosswork Network Insights are that it is a better product to plan and deploy the network, as it is quite a comprehensive product that gives real-time visualization and lifecycle management, reduces the operating expenses eventually, decreases the deployment time, and definitely creates interest for the staff and boosts their productivity."

"Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes."

"Cisco Crosswork Network Insights has positively impacted my organization primarily through security and trust, as it provides monitoring of routing health, IP health, and protection from hijacks or leaks."

"The real-time analytics feature of Cisco is very good."

"What I personally appreciate about Cisco Crosswork Network Insights are the monitoring and real-time features, which are quite helpful for us, as they provide us the previous logs and the current situation, specifically for troubleshooting issues and conducting RCAs."

"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."

"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."

More Cisco Crosswork Network Insights pros

"If you are looking for a good application monitoring and packet analysis tool, you can strategically use NETSCOUT to get it done."

"We are attracting customers in good sized numbers as we advertise and market this solution."

"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."

"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."

"It has cut our group's troubleshooting time down significantly, e.g., depending on the issue, what would normally take maybe a couple of hours will now take minutes."

"This solution has cut our overall troubleshooting time, sometimes going down to a few hours over what might have taken one to two days to fully troubleshoot an issue, and it has helped to increase our application uptime as we try to keep the five nines."

"From a troubleshooting perspective, it allows us to quickly search all data TAP points in the network and helps our network engineers get to root cause quickly."

"The packet flow switch is the most valuable aspect of the solution."

More NETSCOUT InfiniStreamNG pros

Cons

"From my perspective, there is some room for improvement in the product, as you have to check your competitors, such as what Juniper is doing and what HP is offering, and those things have to come in to stay and survive in the market."

"There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time."

"The reason I did not give a nine or ten for Cisco Crosswork Network Insights is integration and price, as that is what prevents me from giving the maximum points."

"Cisco Crosswork Network Insights can improve in its setup complexity, as it has a very complex setup that requires skilled network engineers for deployment and tuning."

"My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco."

"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."

"For monitoring capabilities of Cisco Crosswork Network Insights, the monitoring is for Cisco only, from my knowledge."

"I have not seen a return on investment yet; we are still working on it."

More Cisco Crosswork Network Insights cons

"The monitoring and reporting tool needs improvement. Users want more information, such as the level of detail when doing a packet analysis. They want more detail to be able to isolate down to a specific point."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."

"I would like to see an improved level of stitching between IPs."

"Only problems that we have had are fiber issues going into the TAPs or vSTREAMs, which are usually local site issues."

"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."

"The monitoring and reporting tool needs improvement."

"I'd like them to make the product more user-friendly."

"The single pane of glass feed still needs work."

More NETSCOUT InfiniStreamNG cons

Pricing and Cost Advice

Information not available

"The price is a little high."

"This product could be cheaper."

"I would like it to be more scalable with less spend."

"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."

"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."

"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."

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Top Industries

By visitors reading reviews

Construction Company

36%

Outsourcing Company

14%

Comms Service Provider

13%

Healthcare Company

Outsourcing Company

14%

Manufacturing Company

13%

Comms Service Provider

12%

Construction Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Midsize Enterprise	1
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?

The purchasing of Cisco Crosswork Network Insights is managed by generating the PR and then the procurement team takes care of the pricing and purchasing, which are directly from Cisco or another m...

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What needs improvement with Cisco Crosswork Network Insights?

In future updates of Cisco Crosswork Network Insights, I would like to see more integrated AI with such tools.

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What is your primary use case for Cisco Crosswork Network Insights?

Currently, our infrastructure has very limited use of Cisco Crosswork Network Insights, so we haven't explored much of those technologies, and I'm not getting anything to improve from that perspect...

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Comparisons

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Compared 9% of the time

Cisco Secure Network Analytics vs NETSCOUT InfiniStreamNG

Compared 9% of the time

NIKSUN NetVCR vs NETSCOUT InfiniStreamNG

Compared 6% of the time

Flowmon vs NETSCOUT InfiniStreamNG

Compared 5% of the time

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Product Reports

Buyer's Guide

Cisco Crosswork Network Insights

October 2026

Download Cisco Crosswork Network Insights product report

Buyer's Guide

NETSCOUT InfiniStreamNG

September 2026

Download NETSCOUT InfiniStreamNG product report

Also Known As

No data available

InfiniStreamNG, NETSCOUT ISNG, Infinistream

Overview

Cisco Crosswork Network Insights provides advanced network monitoring and insights, enabling efficient network operations and ensuring high performance and reliability for businesses.

Cisco Crosswork Network Insights delivers enhanced visibility into network operations through real-time data analysis and intelligent tools. It facilitates proactive management by identifying potential issues before they impact performance, supporting seamless network operations. By leveraging comprehensive analytics, it offers valuable insights that optimize network efficiency and minimize downtime.

What features make Cisco Crosswork Network Insights valuable?

Real-time Analytics: Delivers instant data insights for proactive monitoring.
Anomaly Detection: Identifies network anomalies to prevent outages.
Scalability: Supports scalable network growth without compromising performance.
Customizable Alerts: Provides tailored notifications for timely action.
Integration Capabilities: Seamlessly integrates with existing infrastructure.

What benefits or ROI can Cisco Crosswork Network Insights offer?

Improved Uptime: Reduces downtime with predictive maintenance.
Cost Efficiency: Decreases operational costs through streamlined processes.
Enhanced Security: Strengthens network security with advanced threat detection.
Resource Optimization: Optimizes resource allocation for better performance.

Cisco Crosswork Network Insights is implemented across industries such as telecommunications, enterprise IT, and service providers. By addressing industry-specific challenges, it enables telecom companies to maintain seamless connectivity and supports enterprise IT in managing complex networks efficiently. Service providers benefit from enhanced service delivery and reliability.

Cisco

NETSCOUT InfiniStreamNG delivers fast, cost-efficient network visibility with a single pane of glass view, featuring real-time traffic analysis, dependency mapping, and performance metrics for comprehensive management.

InfiniStreamNG stands out for its real-time insights into network activity, providing a unified platform for managing network components. Its deep packet inspection, scalability, and compatibility make it an essential tool for IT professionals looking to optimize network performance and resolve issues quickly. User-friendly interface enhancements are anticipated for improved usability, alongside early product lifecycle notifications due to extensive certification periods.

What are the key features of NETSCOUT InfiniStreamNG?

Speed: Enhances real-time traffic analysis and performance monitoring.
Network Visibility: Provides a comprehensive view with single pane device management.
Packet Inspection: Supports deep packet inspections for detailed data analytics.
Stability and Scalability: Ensures reliable performance and adapts to varying network sizes.
Compatibility: Seamlessly integrates with other technologies for smooth operations.

What are the benefits and ROI of using NETSCOUT InfiniStreamNG?

Quick Issue Resolution: Identifies and addresses network issues swiftly.
Efficient Utilization: Offers insights for optimizing resource use and network management.
Proactive Monitoring: Facilitates early detection of potential issues to maintain performance.
Application Performance Tracking: Monitors app connectivity and performance effectively.
KPI Evaluation: Provides comprehensive data for informed decision-making.

NETSCOUT InfiniStreamNG is implemented across industries for packet collection and analysis, serving network monitoring and troubleshooting needs. Companies in telecommunications monitor LTE roaming traffic, while financial institutions rely on it for analyzing banking data. It supports application connectivity checks and proactive remote site monitoring, becoming integral in evaluating KPIs and reporting network issues.

NETSCOUT

Sample Customers

Information Not Available

U.S. Department of Defense

Buyer's Guide

Cisco Crosswork Network Insights vs. NETSCOUT InfiniStreamNG

September 2026

Free Report: Cisco Crosswork Network Insights vs. NETSCOUT InfiniStreamNG

Find out what your peers are saying about Cisco Crosswork Network Insights vs. NETSCOUT InfiniStreamNG and other solutions. Updated: September 2026.

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