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Cisco Crosswork Network Insights vs NETSCOUT InfiniStreamNG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Crosswork Network Ins...
Ranking in Network Monitoring Software
33rd
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
73rd
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.2%. The mindshare of NETSCOUT InfiniStreamNG is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Crosswork Network Insights0.2%
NETSCOUT InfiniStreamNG0.5%
Other99.3%
Network Monitoring Software
 

Featured Reviews

James  Scot - PeerSpot reviewer
Project Specialist at FedEx
Automation has transformed endpoint deployment and streamlines multi-vendor network operations
The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.
Michael Gideon Genita - PeerSpot reviewer
Associate System Engineer at SMS Global Technologies, Inc.
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Crosswork Network Insights has positively impacted my organization primarily through security and trust, as it provides monitoring of routing health, IP health, and protection from hijacks or leaks."
"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."
"The advanced visualization tools were really nicely done."
"Cisco Crosswork Network Insights has positively impacted my organization by reducing downtime when any problems are detected early before impacting users, allowing us to take action."
"The best features or advantages of Cisco Crosswork Network Insights are that Cisco is very popular in Vietnam, and they perform very well in education, so many people and engineers know very clearly about Cisco, especially if you compare it to another vendor."
"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."
"Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes."
"The technical support is really good. They will go above and beyond, if you are running into a problem. You can go to a sales engineer, who will engage technical support to help you out."
"The ability to troubleshoot customers' connectivity has been very beneficial."
"This solution has saved us hours (three to four) per problem when troubleshooting."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"Because we are doing proactive monitoring instead of reactive, the end users don't even see that there is something wrong."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
 

Cons

"For monitoring capabilities of Cisco Crosswork Network Insights, the monitoring is for Cisco only, from my knowledge."
"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."
"My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco."
"There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time."
"The reason I did not give a nine or ten for Cisco Crosswork Network Insights is integration and price, as that is what prevents me from giving the maximum points."
"I have not seen a return on investment yet; we are still working on it."
"Cisco Crosswork Network Insights can improve in its setup complexity, as it has a very complex setup that requires skilled network engineers for deployment and tuning."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"The NetFlow Collectors could handle more flows per minute."
"There is a timeout feature that we have been asking for awhile."
"It's not able to communicate with our probes."
"I'd like them to make the product more user-friendly."
"I would like to see an improved level of stitching between IPs."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
 

Pricing and Cost Advice

Information not available
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"I would like it to be more scalable with less spend."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"The price is a little high."
"This product could be cheaper."
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Top Industries

By visitors reading reviews
Construction Company
42%
Outsourcing Company
10%
Healthcare Company
9%
Comms Service Provider
8%
Manufacturing Company
16%
Financial Services Firm
12%
Construction Company
11%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?
Regarding my experience with pricing, setup costs, and licensing for Cisco Crosswork Network Insights, those aspects are handled by the accountant and TAM teams, so I am not too aware of those deta...
What needs improvement with Cisco Crosswork Network Insights?
Cisco Crosswork Network Insights can improve in its setup complexity, as it has a very complex setup that requires skilled network engineers for deployment and tuning. Additionally, the licensing a...
What is your primary use case for Cisco Crosswork Network Insights?
My main use case for Cisco Crosswork Network Insights is that it provides real-time network monitoring, BGP and internet route monitoring, and predictive analysis. For real-time network monitoring ...
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Also Known As

No data available
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

Information Not Available
U.S. Department of Defense
Find out what your peers are saying about Cisco Crosswork Network Insights vs. NETSCOUT InfiniStreamNG and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.