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Cisco Crosswork Network Insights vs Cisco Provider Connectivity Assurance comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Crosswork Network Ins...
Ranking in Network Monitoring Software
31st
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Cisco Provider Connectivity...
Ranking in Network Monitoring Software
45th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Application Performance Monitoring (APM) and Observability (41st)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Cisco Crosswork Network Insights is 0.3%, up from 0.0% compared to the previous year. The mindshare of Cisco Provider Connectivity Assurance is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Cisco Crosswork Network Insights0.3%
Cisco Provider Connectivity Assurance0.8%
Other98.9%
Network Monitoring Software
 

Featured Reviews

James  Scot - PeerSpot reviewer
Project Specialist at FedEx
Automation has transformed endpoint deployment and streamlines multi-vendor network operations
The best features that Cisco Crosswork Network Insights offers include a single pane of glass, multi-vendor comparison, and the ability to reduce engineer workload. The single pane of glass and multi-vendor comparison features help my team day-to-day because with the single pane of glass, we are able to manage everything at a single place, hence saving a lot of time, and the administration becomes very easy. Additionally, there is real-time network monitoring and analytics, multi-vendor and multi-domain support, scalable AI-driven insights to make data-driven decisions easy, and a modular application ecosystem with open APIs. Cisco Crosswork Network Insights has empowered our team to deploy network devices at customer locations more efficiently than ever before, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes. Cisco Crosswork Network Insights has positively impacted my organization by enhancing automation for endpoint deployment, hence saving a lot of time, and network usage statistics delivery to the end user's environment has been quicker.
Pifu Lin - PeerSpot reviewer
Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.
Addresses connectivity issues with real-time monitoring while offering good local support
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Crosswork Network Insights has been very fundamental and robust and helpful in my organization, empowering our team to deploy network devices at customer locations more efficiently than ever, and it also delivers critical network telemetry, streamlining troubleshooting and reducing reliance on manual processes."
"The real-time analytics feature of Cisco is very good."
"Cisco Crosswork Network Insights has positively impacted my organization primarily through security and trust, as it provides monitoring of routing health, IP health, and protection from hijacks or leaks."
"The advanced visualization tools were really nicely done."
"Cisco Crosswork Network Insights has positively impacted my organization by reducing downtime when any problems are detected early before impacting users, allowing us to take action."
"What I personally appreciate about Cisco Crosswork Network Insights are the monitoring and real-time features, which are quite helpful for us, as they provide us the previous logs and the current situation, specifically for troubleshooting issues and conducting RCAs."
"Cisco Crosswork Network Insights has positively impacted us by securing our data, including customer data, and it secures our cybersecurity products while being excellent for security purposes."
"Cisco Crosswork Network Insights has impacted my organization positively as it has saved a lot of time, reduced management overhead, and simplified operations through a single pane of glass."
"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"Thanks to Skylight we have a tool for this kind of investigation and it has reduced our mean time to respond by at least 50 percent."
"One valuable feature we have is real-time monitoring for connection issues."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"It is not that expensive of a solution and produces tremendous value."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"Customer Service: Very good. Technical Support: Excellent and responsive."
 

Cons

"For monitoring capabilities of Cisco Crosswork Network Insights, the monitoring is for Cisco only, from my knowledge."
"Cisco Crosswork Network Insights can improve in its setup complexity, as it has a very complex setup that requires skilled network engineers for deployment and tuning."
"The reason I did not give a nine or ten for Cisco Crosswork Network Insights is integration and price, as that is what prevents me from giving the maximum points."
"My experience with pricing, setup cost, and licensing is that it is somewhat high compared to other network products similar to Cisco."
"Cisco Crosswork Network Insights is not an easy-to-use product and thus requires some training to ensure that it can be used to the best of its capabilities."
"In future updates of Cisco Crosswork Network Insights, I would like to see more integrated AI with such tools."
"There are a couple of things I would improve about Cisco Crosswork Network Insights, such as capital efficiency and better utilization of operating expenses, allowing for multi-vendor integration."
"There are aspects of Cisco Crosswork Network Insights that I feel need improvement, such as faster data processing, as it currently takes too much time."
"The UI interface of Accedian Skylight could improve."
"Because of the policies in Vietnam, we cannot connect the system to the Accedian cloud. It would be good if Accedian could provide a local cloud. In the next release, I would like them to focus on improving and adding more reporting features. This will help the operations teams."
"The licensing of the virtual pollers is problematic because they are attached to the physical ESX on which they are installed."
"Combination with Avaya switches pose some problems."
"Increase the drive’s capacity to store more data, and maybe switch to a database system similar to 3Big-Data."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"Pricing is a little bit expensive."
"Support for more VoIP systems, Avaya, etc."
 

Pricing and Cost Advice

Information not available
"Pricing is a little bit expensive."
"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."
"It provides value and the cost is not huge."
"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."
"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."
"We understand there's a significant cost difference, but have yet to investigate fully."
"The pricing is cheaper than other competing products, which is better for our budgets."
"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."
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Top Industries

By visitors reading reviews
Construction Company
36%
Outsourcing Company
14%
Comms Service Provider
13%
Healthcare Company
7%
Outsourcing Company
14%
Construction Company
12%
Comms Service Provider
11%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Crosswork Network Insights?
The purchasing of Cisco Crosswork Network Insights is managed by generating the PR and then the procurement team takes care of the pricing and purchasing, which are directly from Cisco or another m...
What needs improvement with Cisco Crosswork Network Insights?
In future updates of Cisco Crosswork Network Insights, I would like to see more integrated AI with such tools.
What is your primary use case for Cisco Crosswork Network Insights?
Currently, our infrastructure has very limited use of Cisco Crosswork Network Insights, so we haven't explored much of those technologies, and I'm not getting anything to improve from that perspect...
What needs improvement with Accedian Skylight?
Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.
What is your primary use case for Accedian Skylight?
I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...
 

Also Known As

No data available
Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision
 

Overview

 

Sample Customers

Information Not Available
T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville
Find out what your peers are saying about Cisco Crosswork Network Insights vs. Cisco Provider Connectivity Assurance and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.