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Cisco Secure Firewall vs Fortinet FortiGate vs Palo Alto Networks NG Firewalls comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Cisco Secure Firewall enhances ROI through stability, performance, and reduced costs, though some users noted challenging expenses.
Sentiment score
7.4
Fortinet FortiGate provides strong ROI with reduced costs, improved performance, and quick value through affordability and efficient management.
Sentiment score
7.6
Palo Alto Networks NG Firewalls offer strong ROI through enhanced security, threat prevention, and operational efficiency despite a high initial cost.
Clients are now comfortable and not wasting productive hours on IT support.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
there is a prominent ROI
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
 

Customer Service

Sentiment score
7.0
Cisco Secure Firewall users find customer service reliable and efficient, praising the knowledgeable staff and professional technical assistance.
Sentiment score
7.0
Fortinet FortiGate customer service is mixed, praised for expertise but criticized for inconsistency and slow response times.
Sentiment score
7.4
Palo Alto Networks NG Firewalls' support experiences vary, with mixed reviews on responsiveness, expertise, and regional satisfaction influencing customer opinions.
I have to provide many logs, yet problems remain unresolved, often requiring workarounds rather than solutions.
I have been working with them on firewalls, wireless, switching, and routing, and the support is the best.
If I have a priority one case, I am able to call the manager to raise the severity.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
Their response time is within one hour.
They offer fast and competent assistance.
They provide fast response and rapid remediation of problems.
 

Scalability Issues

Sentiment score
6.1
Cisco Secure Firewall's scalability depends on model choice, offering flexibility, but requires careful planning to address potential challenges.
Sentiment score
7.3
Fortinet FortiGate offers effective scalability for diverse environments, though hardware upgrades and configuration complexities may arise.
Sentiment score
7.2
Palo Alto Networks NG Firewalls are scalable, with mixed reviews on hardware limitations and better scalability through cloud deployments.
Scalability presents a challenge.
Compared to FortiGate and Palo Alto, it lags in configuration and other aspects.
Equipment changes become necessary when companies upgrade with more devices and people, as the firewall becomes insufficient for different security requirements.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
It is important to assess the infrastructure size before choosing a model.
Palo Alto Networks NG Firewalls are scalable and reliable.
 

Stability Issues

Sentiment score
8.3
Cisco Secure Firewall is stable and reliable, with high user satisfaction due to its enduring performance and minimal issues.
Sentiment score
7.9
Fortinet FortiGate is generally stable and reliable, with most issues being resolved through updates and proper setup.
Sentiment score
8.4
Palo Alto Networks NG Firewalls are praised for stability, high throughput, and reliability, outperforming competitors like Cisco and Fortinet.
Cisco Secure Firewall offers exceptional performance and stability.
We were begging them to implement two-factor authentication mechanisms, and they never did it, and in the end, something happened.
The stability of the Cisco Secure Firewall is excellent, and I find it very reliable at this moment.
We have not had any problems with the operating systems or maintenance of subscriptions.
The solution is very stable.
We have observed that the device is significantly more stable than before.
With appropriately configured policies, these firewalls can provide robust network security.
After the upgrade, we are experiencing performance issues.
I have not experienced any outages or issues.
 

Room For Improvement

Cisco Secure Firewall needs better interface design, cost efficiency, third-party integration, performance, licensing, support, and reporting features.
Fortinet FortiGate needs better documentation, user experience, scalability, and competitive features, with improvements in support, pricing, and security.
Palo Alto Networks NG Firewalls need better pricing, support, integration, management, documentation, and performance to address user challenges.
Firepower Management Center is quite out of date compared to other vendors.
The integration between Cisco products themselves presents difficulties, such as SD-WAN configuration.
Cisco Firewalls require FMC for management.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Further integration into a unified system could improve usability.
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
 

Setup Cost

Cisco Secure Firewall is valued for reliability but can be costly; negotiate licenses and consider bundles to manage expenses.
Enterprise buyers find Fortinet FortiGate competitively priced, offering flexible licensing, though some find renewal costs and licensing complexity challenging.
Palo Alto Networks NG Firewalls are costly but provide robust security, with pricing based on contract length and features.
It's considered a premium, but people pay that price for Cisco.
The licensing process for Cisco Secure Firewall is convoluted, involving many steps to request and enter a license key.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Palo Alto Networks NG Firewalls are expensive.
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
 

Valuable Features

Cisco Secure Firewall ensures comprehensive network security with robust features like advanced threat detection, VPN, scalability, and easy management.
Fortinet FortiGate offers high-performance security with valued VPN features, centralized management, flexibility, and cost-effectiveness for users.
Palo Alto Networks NG Firewalls provide advanced threat prevention, application control, and integrate various security capabilities into a user-friendly platform.
It includes features like IPS, malware protection, and other security features.
Cisco Firewall has very good features, like trusted applications and restricted access for users based on keywords.
The most valuable features of Cisco Secure Firewall include the next-generation firewall and its strong anti-malware capabilities.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
Within the same dashboard, you get to see the security profiles, the type of traffic that's passing through, the top applications that are being consumed, etc.
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
 

Mindshare comparison

As of May 2025, in the Firewalls category, the mindshare of Cisco Secure Firewall is 6.0%, up from 5.5% compared to the previous year. The mindshare of Fortinet FortiGate is 21.4%, up from 17.7% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 3.4%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Maharajan S - PeerSpot reviewer
Enhances security with precise access control but has integration challenges
Overall, I would rate the product six out of ten. Because of the support and cost, I moved away from Cisco, but otherwise, it is a good product. Recommendation depends on the requirement. If lacking a proper team and being dependent on the OEM and partner, Cisco is not suitable. However, if the team is qualified with Cisco-certified people and the requirement is a big network, it can be considered. In today's hybrid work world, having an expanded gateway is more typical than having a single one. Thus, Cisco is unlikely to be recommended for a hybrid requirement unless in-house skills align. Otherwise, depending on partners and Cisco, it can be a risk. I rate the overall solution six out of ten.
EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
AmjadKhan1 - PeerSpot reviewer
Provides inline protection with a unified view and anti-spyware capabilities
I would rate Palo Alto Networks NG Firewalls ten out of ten because it is the best. Our disaster recovery site utilizes Palo Alto Networks Next-Generation Firewalls. We are also in the process of upgrading the firewalls at our 365 sites in Pakistan to Palo Alto Networks firewalls. While budget firewalls may advertise comparable features, they often fall short of effectively detecting viruses, threats, and ransomware. In contrast, Palo Alto Networks NG Firewalls, combined with Cortex XDR, provide comprehensive threat intelligence and detection capabilities, ensuring superior security coverage. I recommend conducting a proof of concept before selecting a firewall. This will allow you to evaluate different options and determine which best suits your needs. While Palo Alto offers robust firewall solutions, it's essential to compare them with other vendors to ensure you make an informed decision.
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Educational Organization
43%
Computer Software Company
13%
Manufacturing Company
4%
University
4%
Educational Organization
19%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
 

Also Known As

Cisco Adaptive Security Appliance (ASA) Firewall, Cisco ASA NGFW, Adaptive Security Appliance, Cisco Sourcefire Firewalls, Cisco ASAv, Cisco Firepower NGFW Firewall
FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

There are more than one million Adaptive Security Appliances deployed globally. Top customers include First American Financial Corp., Genzyme, Frankfurt Airport, Hansgrohe SE, Rio Olympics, The French Laundry, Rackspace, and City of Tomorrow.
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls. Updated: April 2025.
852,780 professionals have used our research since 2012.