Chronosphere vs New Relic comparison

Read 158 New Relic reviews

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Chronosphere

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Chronosphere and New Relic based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: June 2025).

Application Performance Monitoring (APM) and Observability

June 2025

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Helped 857,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Chronosphere

Ranking in Application Performance Monitoring (APM) and Observability

34th

Ranking in AIOps

16th

Average Rating

9.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Log Management (30th)

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in AIOps

4th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Network Monitoring Software (11th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th)

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Chronosphere is 0.3%, down from 0.4% compared to the previous year. The mindshare of New Relic is 6.1%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Arvind Pant

Senior Data Engineer at DoorDash

Monitors pipelines with real-time alerts and good documentation

It isn't very easy. It's not easy for everyone. It would be much easier if there could be a simpler version, like a data number version or an SQL version. It's hard to debug if you don't know the syntax. Also, I saw the Slack alerts feature, which is pretty cool, but I cannot customize my messages on the Slack alerts. It would be great if it were possible to tag people in the alerts. At DoorDash, we have hundreds of pipelines, and if something fails, I want to tag specific people so they can start working on the issue immediately.

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Rahul -Jain

SDET ANALYST SENIOR at TSYS

Good for application Performance Monitoring but not stable

There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The alerting features are good"

"One of the most outstanding features of any APM tool is the anomaly detection part."

"The integration and configuration of New Relic is straightforward and easy."

"The stability of New Relic APM is very good."

"They have baseline level alerting."

"The most valuable features of New Relic are the reports and ease of use."

"The simplicity of the dashboard is very good."

"New features are added often."

"It offers helpful user metrics so we can learn more about the user experience."

More New Relic pros

Cons

"It's not easy for everyone."

"It is very difficult to award the service level cycles at an endpoint level."

"I haven't come across any features that are lacking."

"It is a serious tool and requires a lot of time invested in order to understand how it works."

"The browser isn't exactly reliable."

"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."

"How granular I could go down at looking at certain data, especially related to the operations, is limited."

"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

More New Relic cons

Pricing and Cost Advice

Information not available

"The price was one of the reasons we chose this solution."

"The detection piece of it brings us a big return on investment."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."

"Cost is significant with a lot of extras."

"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

17%

Retailer

13%

Manufacturing Company

10%

Educational Organization

32%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Chronosphere?

What is your primary use case for Chronosphere?

I work as a data engineer, and we have many streaming pipelines. We use Chronosphere to monitor various metrics, such as how much data our pipeline is processing in each batch, the volume of incomi...

What advice do you have for others considering Chronosphere?

If you want to monitor pipelines and use something like Kafka or any streaming platform, Chronosphere is the best option for monitoring pipelines with real-time alerts. It is loosely coupled with y...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

Honeycomb.io vs Chronosphere

Comparisons

Compared 23% of the time

Datadog vs Chronosphere

Compared 19% of the time

Grafana vs Chronosphere

Compared 19% of the time

Splunk Real User Monitoring (RUM) vs Chronosphere

Compared 19% of the time

Dynatrace vs Chronosphere

Compared 11% of the time

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Dynatrace vs New Relic

Compared 12% of the time

Elastic Observability vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 9% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

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Product Reports

Application Performance Monitoring (APM) and Observability

June 2025

Download Chronosphere product report

Download New Relic product report

May 2025

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Chronosphere provides a robust platform for managing and monitoring cloud-native applications with features like real-time observability, incident management, and capacity planning. It offers scalable, detailed observability across complex systems, an intuitive interface, and cost-efficient resource management. Users report enhanced productivity, improved collaboration, and better decision-making, bolstering operational capabilities and organizational growth.

Chronosphere

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club