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Check Point Web Gateway vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Check Point Web Gateway delivers strong ROI by reducing costs, optimizing bandwidth, and enhancing security, earning high user ratings.
Sentiment score
7.0
Prisma Access enhances cybersecurity, offers cost-effective scalability, and streamlines services, providing financial benefits and operational efficiency.
There is a net positive return on investment
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
5.1
Check Point's technical support receives mixed reviews for response times, expertise, and effectiveness, with varied user satisfaction levels.
Sentiment score
6.7
Prisma Access support is praised for expertise but needs improvements in response time, support continuity, and language options.
Our organization has private engineers who are certified by Check Point.
Key Executive at ITBiz Solutions
The product is reliable, making customer support less frequently needed.
Senior DevOps Expert at Telenor
I usually need to raise the alarm and contact a couple of people within Palo Alto Networks to just respond quicker, so technical support should be much better.
Director at PULSEC
The service and technical support quality varies depending on the personnel.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.6
Check Point Web Gateway offers robust scalability, outperforming legacy solutions and supporting growth with consistent performance and interoperability.
Sentiment score
7.4
Prisma Access is scalable for diverse companies but may face challenges in pricing and international deployment complexities.
The cloud solution can be scalable, but in most cases, it is not because it is bound to specific firewalls.
Senior Security Consultant at Orange Cyberdefense
To scale, one would need to upgrade or acquire more hardware.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
Prisma Access provides significant scalability, allowing integration of different systems.
Senior DevOps Expert at Telenor
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.3
Check Point Web Gateway is praised for stability, effectiveness in complex environments, and requires occasional updates for optimal performance.
Sentiment score
7.9
Prisma Access is highly rated for stability, offering reliable performance with minimal issues and seamless scalability, despite minor delays.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Security Engineer at a tech services company with 1,001-5,000 employees
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
CyberSecurity Specialist at Aiuken
Prisma Access is very stable.
Senior DevOps Expert at Telenor
 

Room For Improvement

Check Point Web Gateway needs better support, interface integration, update quality, documentation, cost adjustments, and scalability features.
Prisma Access needs better UI, integration, custom application support, pricing, documentation, global presence, and technical support enhancements.
Support for operational technology (OT) is not as comprehensive in Check Point Web Gateway as it is in competing products.
Senior Security Consultant at Orange Cyberdefense
Check Point asks for the registered mail ID and number, which sometimes you can't quickly provide when under pressure because your client's network is down.
Customer Support Executive at simadrig
Deployment issues on Linux have been noted, especially with agents on endpoints.
Key Executive at ITBiz Solutions
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Security Engineer at a tech services company with 1,001-5,000 employees
Sometimes a third-party outage could impact the whole operability.
Network and Cybersecurity Consultant at a tech services company with 11-50 employees
The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany.
Director at PULSEC
 

Setup Cost

Check Point Web Gateway is costly, requires evaluation and consultation, but discounts may align pricing with market standards.
Prisma Access is costly but valued for its comprehensive security, with room for pricing and licensing flexibility improvement.
The pricing and discounts for Check Point Web Gateway are similar to Fortinet, making it cost-effective with fair pricing.
Key Executive at ITBiz Solutions
Fortinet is the cheaper product, while Palo Alto and Check Point Web Gateway are similarly priced.
Senior Security Consultant at Orange Cyberdefense
The pricing is on the higher side, rating it around eight to nine out of ten.
Senior DevOps Expert at Telenor
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Security Engineer at a tech services company with 1,001-5,000 employees
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
Senior Manager for Infrastructure at a computer software company with 5,001-10,000 employees
 

Valuable Features

Check Point Web Gateway ensures robust security with cloud implementation, dynamic policies, threat intelligence, and easy maintenance for organizations.
Prisma Access provides scalable, secure cloud-based VPN access, real-time threat prevention, and integrates seamlessly with existing infrastructures.
It provides behavioral analysis and a Copilot feature implemented in the management console, allowing users to receive assistance in an automated format.
Key Executive at ITBiz Solutions
We are using the real-time threat intelligence feature. It helps to manage web threats effectively with qualified alarms.
Senior Security Consultant at Orange Cyberdefense
We are satisfied with the effectiveness of the multi-layered defense approach in Check Point Web Gateway.
Customer Support Executive at simadrig
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
Senior DevOps Expert at Telenor
The HIP Check is the most valuable feature of Prisma Access, which is the feature usually used from GlobalProtect.
Director at PULSEC
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
Security Engineer at a tech services company with 1,001-5,000 employees
 

Categories and Ranking

Check Point Web Gateway
Ranking in Secure Web Gateways (SWG)
19th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Check Point Web Gateway is 1.4%, up from 1.2% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 7.3%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks7.3%
Check Point Web Gateway1.4%
Other91.3%
Secure Web Gateways (SWG)
 

Featured Reviews

KT
Senior Security Consultant at Orange Cyberdefense
Has improved threat visibility and centralized management but needs wider feature support
We have not worked much with granular control over web usage policies, so I cannot provide detailed feedback. We have not worked with the effectiveness of the multi-layered defense approach in threat prevention. Their product coverage is not as extensive as some competitors. They have fewer products and features compared to competitors. Support for operational technology (OT) is not as comprehensive in Check Point Web Gateway as it is in competing products.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
12%
Healthcare Company
9%
Government
9%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise6
Large Enterprise7
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Web Gateway?
It will be the same pricing as other solutions. Fortinet is the cheaper product, while Palo Alto and Check Point Web Gateway are similarly priced.
What needs improvement with Check Point Web Gateway?
As of now, I did not notice any significant areas for improvement. The interface of Check Point Web Gateway is far better than others and gives a complete and detailed manner of reports, which is v...
What is your primary use case for Check Point Web Gateway?
My main use case for Check Point Web Gateway was web filtering and application control. When I want to block social media, gambling websites, or any adult content, I use advanced web filtering in C...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Morton Salt, Medical Advocacy and Outreach, BH Telecom, Lightbeam Health Solutions, X by Orange, Cadence, Nihondentsu, Datastream Connexion, Good Sam, Omnyway, FIASA, Pacific Life, Banco del Pacifico, Control Southern, Xero, Centrify, Tradair, Laterlite, Phoenix International, Unisinos, Wilkin Chapman, Connexus Energy, Mutua Universal, Smart & Final, Central New Mexico Community Colleg, Grupo Financiero Multiva
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Check Point Web Gateway vs. Prisma Access by Palo Alto Networks and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.