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Check Point ThreatCloud Managed Security Services vs Secureworks Taegis Managed XDR / MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Check Point ThreatCloud Man...
Ranking in Managed Security Services Providers (MSSP)
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
2nd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Detection and Response (MDR) (20th)
 

Mindshare comparison

As of November 2026, in the Managed Security Services Providers (MSSP) category, the mindshare of Check Point ThreatCloud Managed Security Services is 1.4%, down from 1.6% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 6.5%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Mindshare Distribution
ProductMindshare (%)
Secureworks Taegis Managed XDR / MDR6.5%
Check Point ThreatCloud Managed Security Services1.4%
Other92.1%
Managed Security Services Providers (MSSP)
 

Featured Reviews

AnkurSharma3 - PeerSpot reviewer
Information Security Manager at TOWER RESEARCH CAPITAL LLC
Offers data models that learn the patterns and behavior of the internal network
I really like the artificial intelligence feature that utilizes automated versioning through AI Yellow Prism. It has a lot of data models that learn the patterns and behavior of the internal network. If something abnormal happens, it raises a flag or alert. The GUI control interface was good and very attractive, and setting up the tool was easy with the help of online articles. Customization was also possible for each department.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We get analysis and can take into consideration the critical alerts found at any time, which gives us security and stability."
"The most outstanding characteristic that we can see is having something in place that allows any network administrator to apply security policies throughout the company's network."
"It was easily configured and offered one more layer of security in our environment as the monitoring provided by the dashboard is very complete."
"We have not seen a security capacity equal to that of Check Point in other manufacturers."
"The real-time intelligence was a good feature."
"It's a small investment to protect our largest investment which is the assets, both physical and virtual, shielding us from attacks and making it possible for us to operate seamlessly and with full confidence."
"Advanced threat intelligence reports have enabled each department to coordinate roles and put security measures in place."
"The reports it shares with the IT team provide the feedback necessary to see what needs to change and what needs to continue to be done."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"The solution definitely made us way more aware of the possibilities out there."
"The knowledge base is up to date and easy to use."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"The pricing is flexible."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"The most valuable feature is the fast alerting and response time."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
 

Cons

"The next release should have threat indicators that categorize various types of threats and their immediate solution."
"We want better customization."
"Sometimes we can see the documentation and follow its instructions to apply a new rule or policy, and sometimes we don't get the expected result by following them."
"I would like for the service to be a little more accessible for all segments."
"One of the great improvements that must be improved is the support for end users."
"The only issue I encountered was with mobile device integration and compatibility with on-premise solutions."
"The documentation for the most modern applications of the manufacturer is sometimes not well done or complete."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"The deployment could definitely be improved."
"I would rate the scalability at 50%. We have been having a problem as we are shifting from a previous appliance to a virtual machine."
"Dell Secureworks could improve its integration with other third-party solutions."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"GUI for resolving tickets is terrible. Non-intuitive, offering a dizzying array of options, often none of which made sense even for common problems."
 

Pricing and Cost Advice

Information not available
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"It is expensive but there is no better product than this."
"The Red Cloak agent is free."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing of Dell Secureworks is very reasonable."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
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Top Industries

By visitors reading reviews
No data available
Construction Company
13%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

ThreatCloud Managed Security Services
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Morton Salt, Medical Advocacy and Outreach, BH Telecom, Lightbeam Health Solutions, X by Orange, Cadence, Nihondentsu, Datastream Connexion, Good Sam, Omnyway, FIASA, Pacific Life, Banco del Pacifico, Control Southern, Xero, Centrify, Tradair, Laterlite, Phoenix International, Unisinos, Wilkin Chapman, Connexus Energy, Mutua Universal, Smart & Final, Central New Mexico Community Colleg, Grupo Financiero Multiva
RICOH, Owens and Minor
Find out what your peers are saying about Check Point ThreatCloud Managed Security Services vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.