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Check Point ThreatCloud Managed Security Services vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Check Point ThreatCloud Man...
Ranking in Managed Security Services Providers (MSSP)
6th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
2nd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Detection and Response (MDR) (19th)
 

Mindshare comparison

As of December 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Check Point ThreatCloud Managed Security Services is 1.8%, up from 1.1% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 4.6%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Market Share Distribution
ProductMarket Share (%)
Secureworks Taegis Managed XDR / MDR4.6%
Check Point ThreatCloud Managed Security Services1.8%
Other93.6%
Managed Security Services Providers (MSSP)
 

Featured Reviews

AnkurSharma3 - PeerSpot reviewer
Cyber SOC Manager at Tower Research Capital
Offers data models that learn the patterns and behavior of the internal network
I really like the artificial intelligence feature that utilizes automated versioning through AI Yellow Prism. It has a lot of data models that learn the patterns and behavior of the internal network. If something abnormal happens, it raises a flag or alert. The GUI control interface was good and very attractive, and setting up the tool was easy with the help of online articles. Customization was also possible for each department.
reviewer2396166 - PeerSpot reviewer
VP International Business and Alliances at a tech services company with 51-200 employees
Customers have found quick incident response and proactive security management through effective threat detection
Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective. I am extremely happy with the quick response from the Secureworks team. After the Sophos merger, I look forward to seeing a better and more enhanced version of the product. The team does a phenomenal job with automatic maintenance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most outstanding characteristic that we can see is having something in place that allows any network administrator to apply security policies throughout the company's network."
"We have not seen a security capacity equal to that of Check Point in other manufacturers."
"The real-time intelligence was a good feature."
"The reports it shares with the IT team provide the feedback necessary to see what needs to change and what needs to continue to be done."
"Advanced threat intelligence reports have enabled each department to coordinate roles and put security measures in place."
"We get analysis and can take into consideration the critical alerts found at any time. This gives us security and stability."
"It was easily configured and offered one more layer of security in our environment as the monitoring provided by the dashboard is very complete."
"The solution definitely made us way more aware of the possibilities out there."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"We can easily isolate affected machines in the network."
"The most valuable feature is the fast alerting and response time."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"The initial setup was very straight forward."
 

Cons

"The next release should have threat indicators that categorize various types of threats and their immediate solution."
"Sometimes we can see the documentation and follow its instructions to apply a new rule or policy, and sometimes we don't get the expected result by following them."
"We want better customization."
"The documentation for the most modern applications of the manufacturer is sometimes not well done or complete."
"One of the great improvements that must be improved is the support for end users."
"I would like for the service to be a little more accessible for all segments."
"The only issue I encountered was with mobile device integration and compatibility with on-premise solutions."
"In the next release of this solution, I would like to see file integrity monitoring."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"The deployment could definitely be improved."
 

Pricing and Cost Advice

Information not available
"It is expensive but there is no better product than this."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The pricing of Dell Secureworks is very reasonable."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The Red Cloak agent is free."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point ThreatCloud Managed Security Services?
It's a one-year subscription. Our procurement team handled that. The procurement team found it a bit expensive, but they were happy to close the deal.
What needs improvement with Check Point ThreatCloud Managed Security Services?
The only issue I encountered was with mobile device integration and compatibility with on-premise solutions. This could be enhanced to integrate with more log sources.
What is your primary use case for Check Point ThreatCloud Managed Security Services?
The use cases were to block the various sources of threat intelligence and store data on the cloud environment.
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
What is your primary use case for Secureworks Taegis ManagedXDR?
The solution is used for threat detection and response. We generally use it for quick responses during incidents and to secure our systems.
What advice do you have for others considering Secureworks Taegis ManagedXDR?
I would rate Secureworks Taegis Managed XDR MDR at ten out of ten. This solution provides excellent support and response.
 

Also Known As

ThreatCloud Managed Security Services
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Morton Salt, Medical Advocacy and Outreach, BH Telecom, Lightbeam Health Solutions, X by Orange, Cadence, Nihondentsu, Datastream Connexion, Good Sam, Omnyway, FIASA, Pacific Life, Banco del Pacifico, Control Southern, Xero, Centrify, Tradair, Laterlite, Phoenix International, Unisinos, Wilkin Chapman, Connexus Energy, Mutua Universal, Smart & Final, Central New Mexico Community Colleg, Grupo Financiero Multiva
RICOH, Owens and Minor
Find out what your peers are saying about Check Point ThreatCloud Managed Security Services vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.