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Check Point ThreatCloud Managed Security Services vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Check Point ThreatCloud Man...
Ranking in Managed Security Services Providers (MSSP)
18th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
2nd
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Detection and Response (MDR) (14th)
 

Mindshare comparison

As of August 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Check Point ThreatCloud Managed Security Services is 1.1%, up from 0.7% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 6.6%, up from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP)
 

Featured Reviews

Charles Opio - PeerSpot reviewer
Unified threat protection and real-time insights enhance network security and save time
The best features Check Point ThreatCloud Managed Security Services offers are threat prevention, zero-day protection, which can stop a threat immediately when detected, a lower rate of false positives, and a good unified management console. By unified management, I mean that it is integrated across Check Point's portfolio of devices, allowing us to coordinate security threats with Check Point Security Cloud Management Threat Detection Service, and reduced false positives due to its built-in AI enables accurate threat analysis using its vast and advanced data. Check Point ThreatCloud Managed Security Services has positively impacted my organization by providing real-time protection analysis, superior threat intelligence, and centralized visibility into our network infrastructure and security infrastructure.
Tom Kar - PeerSpot reviewer
Has a user-friendly setup process, but its query language needs improvement
The product has valuable features for the EDR section. We can easily isolate affected machines in the network. It helps us prevent the spreading of malware or ransomware further Secureworks Taegis ManagedXDR's query language and stability need improvement. Additionally, its price could be better…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most outstanding characteristic that we can see is having something in place that allows any network administrator to apply security policies throughout the company's network."
"The real-time intelligence was a good feature."
"We get analysis and can take into consideration the critical alerts found at any time. This gives us security and stability."
"It was easily configured and offered one more layer of security in our environment as the monitoring provided by the dashboard is very complete."
"We have not seen a security capacity equal to that of Check Point in other manufacturers."
"Check Point ThreatCloud Managed Security Services has positively impacted my organization by providing real-time protection analysis, superior threat intelligence, and centralized visibility into our network infrastructure and security infrastructure."
"Check Point ThreatCloud Managed Security Services has positively impacted my organization by providing real-time protection analysis, superior threat intelligence, and centralized visibility into our network infrastructure and security infrastructure."
"Advanced threat intelligence reports have enabled each department to coordinate roles and put security measures in place."
"The initial setup was very straight forward."
"The most valuable features are IDS and IPS."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"We can easily isolate affected machines in the network."
"The pricing is flexible."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
"The most valuable feature is the fast alerting and response time."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
 

Cons

"Check Point ThreatCloud Managed Security Services could improve its application because it is resource-intensive, which lightweight systems may struggle with, and we can also improve its latency, especially when analyzing with the sandbox, which sometimes causes performance setbacks."
"The documentation for the most modern applications of the manufacturer is sometimes not well done or complete."
"Sometimes we can see the documentation and follow its instructions to apply a new rule or policy, and sometimes we don't get the expected result by following them."
"We want better customization."
"One of the great improvements that must be improved is the support for end users."
"Check Point ThreatCloud Managed Security Services could improve its application because it is resource-intensive, which lightweight systems may struggle with, and we can also improve its latency, especially when analyzing with the sandbox, which sometimes causes performance setbacks."
"At the level of communication through the Check Point Infinity Portal, sometimes the session is closed automatically."
"I would like for the service to be a little more accessible for all segments."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"In the next release of this solution, I would like to see file integrity monitoring."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
"It would be nice if the solution were a little more affordable."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
 

Pricing and Cost Advice

Information not available
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The Red Cloak agent is free."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"It is expensive but there is no better product than this."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The pricing of Dell Secureworks is very reasonable."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
22%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point ThreatCloud Managed Security Services?
It's a one-year subscription. Our procurement team handled that. The procurement team found it a bit expensive, but they were happy to close the deal.
What needs improvement with Check Point ThreatCloud Managed Security Services?
The only issue I encountered was with mobile device integration and compatibility with on-premise solutions. This could be enhanced to integrate with more log sources.
What is your primary use case for Check Point ThreatCloud Managed Security Services?
The use cases were to block the various sources of threat intelligence and store data on the cloud environment.
What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
 

Also Known As

ThreatCloud Managed Security Services
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Morton Salt, Medical Advocacy and Outreach, BH Telecom, Lightbeam Health Solutions, X by Orange, Cadence, Nihondentsu, Datastream Connexion, Good Sam, Omnyway, FIASA, Pacific Life, Banco del Pacifico, Control Southern, Xero, Centrify, Tradair, Laterlite, Phoenix International, Unisinos, Wilkin Chapman, Connexus Energy, Mutua Universal, Smart & Final, Central New Mexico Community Colleg, Grupo Financiero Multiva
RICOH, Owens and Minor
Find out what your peers are saying about Check Point ThreatCloud Managed Security Services vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.