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Check Point Infinity vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Check Point Infinity enhances network security and performance, offering significant ROI and cost savings while simplifying security management.
Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
The value is in the capacity to protect against problems or attacks with technology, developing and strengthening cybersecurity policies and administration.
I would say we can save about 90% of our budget with Check Point Infinity.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
6.7
Check Point Infinity's support is praised for expertise and resources, but some report delays and suggest enhancing educational tools.
Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
I gave customer support this rating because when I raised tickets, some took weeks or even up to six months to resolve.
Check Point support is very responsive.
The technical support is excellent with quick response times.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
8.1
Check Point Infinity offers scalable and flexible cybersecurity solutions for organizations, supporting growth and adaptable deployment across applications.
Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
Check Point Infinity is scalable because Check Point has a deployment ecosystem with technical support and the quality of the final information from these tools.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.4
Check Point Infinity offers high stability, strong performance, and 50% improved speed, with minor latency issues and strong customer support.
Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
If they provide timely and effective support, it would enhance stability and minimize glitches considerably.
In terms of stability, I can rate it at nine out of ten.
 

Room For Improvement

Check Point Infinity users criticize support delays, complex licensing, outdated documentation, portal latency, integration issues, and frequent updates.
ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
When I log a ticket, they often take a long time to resolve the issue, with some tickets remaining unresolved for over six months.
I would recommend having more comprehensive documentation, including a guide for installation and configuration of Check Point Infinity.
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
 

Setup Cost

Check Point Infinity's pricing is moderate to high; users value its features but note high initial setup costs.
ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
In terms of pricing, I find Check Point Infinity to be an expensive product.
The pricing is good as Check Point Infinity includes many tools and details that others might not have.
The product, as supported by Check Point, offers invaluable assistance for ease of deployment.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
 

Valuable Features

Check Point Infinity provides centralized security management with Zero Trust, real-time threat prevention, automation, and scalability for diverse business needs.
ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Check Point uses robust AI software to detect and recognize all cyber-attacks, giving me the ability to prevent these attacks.
Check Point Infinity has positively impacted my organization by significantly reducing incidents.
Check Point Infinity offers a multi-layered security approach that enhances our IT security environment.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
The primary purpose is to protect computers from viruses and ransomware.
 

Categories and Ranking

Check Point Infinity
Ranking in Advanced Threat Protection (ATP)
11th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
28
Ranking in other categories
AI-Powered Cybersecurity Platforms (7th)
ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Endpoint Protection Platform (EPP) (17th), Anti-Malware Tools (8th)
 

Mindshare comparison

As of July 2025, in the Advanced Threat Protection (ATP) category, the mindshare of Check Point Infinity is 2.1%, up from 0.7% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.4%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

NareshKumar9 - PeerSpot reviewer
Improved network security with real-time threat detection and alert system
There is room for improvement in Check Point Infinity as I encounter some glitches in its interface. Sometimes, the data utilization report does not show up in Check Point Infinity GUI, necessitating me to reach out to their support team, who typically indicates firmware issues that require new installations. This process can be frustrating, and I feel it should be addressed to enhance user experience. The customer support needs enhancement as well. When I log a ticket, they often take a long time to resolve the issue, with some tickets remaining unresolved for over six months. This duration is unacceptable, and it definitely needs to change; however, aside from that, everything else is satisfactory with Check Point Infinity.
Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Computer Software Company
13%
Government
7%
Computer Software Company
15%
Comms Service Provider
13%
Financial Services Firm
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Check Point Infinity?
Check Point Infinity's threat prevention capabilities benefitted our organization.
What needs improvement with Check Point Infinity?
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
What is your primary use case for Check Point Infinity?
Within my organization, I primarily use Check Point Infinity for bandwidth utilization, load balancing, and we analyze all the spams, filters, and blocks. Another feature of Check Point Infinity th...
What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
 

Also Known As

R80, Infinity
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Edel AG
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Check Point Infinity vs. ESET Endpoint Protection Platform and other solutions. Updated: June 2025.
860,632 professionals have used our research since 2012.