Try our new research platform with insights from 80,000+ expert users

Check Point Infinity vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Check Point Infinity enhances network security and performance, offering significant ROI and cost savings while simplifying security management.
Sentiment score
7.7
Cortex XDR enhances threat prevention, compliance, and cost efficiency, providing rapid ROI and improved security and user satisfaction.
I would say we can save about 90% of our budget with Check Point Infinity.
The value is in the capacity to protect against problems or attacks with technology, developing and strengthening cybersecurity policies and administration.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
 

Customer Service

Sentiment score
6.2
Check Point Infinity's support is praised for expertise and resources, but some report delays and suggest enhancing educational tools.
Sentiment score
6.6
Palo Alto Networks' customer service receives mixed reviews due to language barriers, response times, and inconsistent technical support quality.
I would rate technical support from Check Point a perfect score because when I call them, they answer before I could breathe.
Check Point support is very responsive.
The technical support is excellent with quick response times.
They did well with handling high-risk threats.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
 

Scalability Issues

Sentiment score
8.1
Check Point Infinity offers scalable and flexible cybersecurity solutions for organizations, supporting growth and adaptable deployment across applications.
Sentiment score
7.6
Cortex XDR excels in scalability and adaptability across environments, supporting diverse systems with seamless deployment and reliable expansion.
Check Point Infinity is scalable because Check Point has a deployment ecosystem with technical support and the quality of the final information from these tools.
 

Stability Issues

Sentiment score
8.4
Check Point Infinity offers high stability, strong performance, and 50% improved speed, with minor latency issues and strong customer support.
Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable and reliable, with quick bug fixes and consistent performance across platforms.
Check Point Infinity is a very stable solution; I don't remember experiencing any downtime.
Cortex XDR is stable, offering high quality and reliable performance.
All the situations and issues were controlled in a good way by Cortex XDR by Palo Alto Networks.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
 

Room For Improvement

Check Point Infinity users criticize support delays, complex licensing, outdated documentation, portal latency, integration issues, and frequent updates.
Users find Cortex XDR challenging due to integration issues, high memory usage, limited features, and a need for improvements.
I would recommend having more comprehensive documentation, including a guide for installation and configuration of Check Point Infinity.
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
If Check Point continues reforms of AI and takes more information from different origins, not only from its database but also from other brands, it can complete this information and make it stronger.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
 

Setup Cost

Check Point Infinity's pricing is moderate to high; users value its features but note high initial setup costs.
Cortex XDR offers flexible licensing, valued for complex security needs, but perceived as costly and variable in international markets.
In terms of pricing, I find Check Point Infinity to be an expensive product.
The pricing is good as Check Point Infinity includes many tools and details that others might not have.
The product, as supported by Check Point, offers invaluable assistance for ease of deployment.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
 

Valuable Features

Check Point Infinity provides centralized security management with Zero Trust, real-time threat prevention, automation, and scalability for diverse business needs.
Cortex XDR ensures comprehensive protection with AI-driven analytics, multi-layered threat detection, and seamless integration, enhancing security management.
Check Point uses robust AI software to detect and recognize all cyber-attacks, giving me the ability to prevent these attacks.
Check Point Infinity offers a multi-layered security approach that enhances our IT security environment.
The Infinity portal combines all Check Point solutions in one place, including the endpoint, SASE, and the SMP.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The way the cases used to collect the data is not intrusive, permitting the infrastructure to collect the data and send it to the Data Lake without problems.
 

Categories and Ranking

Check Point Infinity
Ranking in AI-Powered Cybersecurity Platforms
9th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Advanced Threat Protection (ATP) (12th)
Cortex XDR by Palo Alto Net...
Ranking in AI-Powered Cybersecurity Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
92
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (9th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd)
 

Mindshare comparison

As of October 2025, in the AI-Powered Cybersecurity Platforms category, the mindshare of Check Point Infinity is 0.6%. The mindshare of Cortex XDR by Palo Alto Networks is 11.0%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks11.0%
Check Point Infinity0.6%
Other88.4%
AI-Powered Cybersecurity Platforms
 

Featured Reviews

Muluken Mekonene - PeerSpot reviewer
Empowering security with seamless AI-guided configurations
Check Point Infinity offers a multi-layered security approach that enhances our IT security environment. It provides tracking protection, intrusion prevention, and supports mobile users efficiently. The AI integration helps in guiding configurations and installations, making the process smoother. Additionally, Check Point is a supportive vendor, offering notable assistance and knowledge sharing during installations and configurations.
NiteshSharma - PeerSpot reviewer
Automated threat response and behavioral control improve security measures
I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products. Additionally, multi-tenancy and multi-cloud features are not available and should be considered for inclusion.
report
Use our free recommendation engine to learn which AI-Powered Cybersecurity Platforms solutions are best for your needs.
868,706 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
13%
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
11%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise36
 

Questions from the Community

What do you like most about Check Point Infinity?
Check Point Infinity's threat prevention capabilities benefitted our organization.
What needs improvement with Check Point Infinity?
Something that should be better in Check Point Infinity is the customization, though I don't have any specific suggestions at this time.
What is your primary use case for Check Point Infinity?
The most common use case for Check Point Infinity is for managing all my gateways in one place and deploying everything from one place.
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
 

Also Known As

R80, Infinity
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Overview

 

Sample Customers

Edel AG
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about Check Point Infinity vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.