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Check Point Infinity vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Check Point Infinity enhances network security and performance, offering significant ROI and cost savings while simplifying security management.
Sentiment score
7.7
Cortex XDR secures data, reduces malware, lowers costs, and replaces systems, enhancing user satisfaction and operational efficiency.
The value is in the capacity to protect against problems or attacks with technology, developing and strengthening cybersecurity policies and administration.
I would say we can save about 90% of our budget with Check Point Infinity.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
 

Customer Service

Sentiment score
6.7
Check Point Infinity's support is praised for expertise and resources, but some report delays and suggest enhancing educational tools.
Sentiment score
6.6
Cortex XDR support is praised for responsiveness but criticized for delayed responses and knowledge gaps in certain regions.
I gave customer support this rating because when I raised tickets, some took weeks or even up to six months to resolve.
Check Point support is very responsive.
The technical support is excellent with quick response times.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
 

Scalability Issues

Sentiment score
8.1
Check Point Infinity offers scalable and flexible cybersecurity solutions for organizations, supporting growth and adaptable deployment across applications.
Sentiment score
7.6
Cortex XDR offers scalable, efficient data handling across Linux, Mac, and Windows, praised for simplifying large enterprise management.
Check Point Infinity is scalable because Check Point has a deployment ecosystem with technical support and the quality of the final information from these tools.
 

Stability Issues

Sentiment score
8.4
Check Point Infinity offers high stability, strong performance, and 50% improved speed, with minor latency issues and strong customer support.
Sentiment score
8.1
Cortex XDR is praised for its stability and reliability, with minor issues noted but generally offering seamless protection.
If they provide timely and effective support, it would enhance stability and minimize glitches considerably.
Cortex XDR is stable, offering high quality and reliable performance.
 

Room For Improvement

Check Point Infinity users criticize support delays, complex licensing, outdated documentation, portal latency, integration issues, and frequent updates.
Cortex XDR struggles with integration, high memory, false positives, limited features, complex setup, and lacks enhanced support and customization.
I would recommend having more comprehensive documentation, including a guide for installation and configuration of Check Point Infinity.
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
When I log a ticket, they often take a long time to resolve the issue, with some tickets remaining unresolved for over six months.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
 

Setup Cost

Check Point Infinity's pricing is moderate to high; users value its features but note high initial setup costs.
Enterprise buyers view Cortex XDR as expensive yet flexible, offering scalable licensing with varying costs based on features and users.
In terms of pricing, I find Check Point Infinity to be an expensive product.
The pricing is good as Check Point Infinity includes many tools and details that others might not have.
The product, as supported by Check Point, offers invaluable assistance for ease of deployment.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
 

Valuable Features

Check Point Infinity provides centralized security management with Zero Trust, real-time threat prevention, automation, and scalability for diverse business needs.
Cortex XDR excels in cybersecurity with advanced detection, ease of use, and integration, offering scalable, efficient threat management.
Check Point Infinity has positively impacted my organization by significantly reducing incidents.
Check Point uses robust AI software to detect and recognize all cyber-attacks, giving me the ability to prevent these attacks.
Check Point Infinity offers a multi-layered security approach that enhances our IT security environment.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
 

Categories and Ranking

Check Point Infinity
Ranking in AI-Powered Cybersecurity Platforms
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
28
Ranking in other categories
Advanced Threat Protection (ATP) (12th)
Cortex XDR by Palo Alto Net...
Ranking in AI-Powered Cybersecurity Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
90
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (7th), Ransomware Protection (1st)
 

Mindshare comparison

As of June 2025, in the AI-Powered Cybersecurity Platforms category, the mindshare of Check Point Infinity is 0.3%. The mindshare of Cortex XDR by Palo Alto Networks is 10.7%, down from 12.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms
 

Featured Reviews

NareshKumar9 - PeerSpot reviewer
Improved network security with real-time threat detection and alert system
There is room for improvement in Check Point Infinity as I encounter some glitches in its interface. Sometimes, the data utilization report does not show up in Check Point Infinity GUI, necessitating me to reach out to their support team, who typically indicates firmware issues that require new installations. This process can be frustrating, and I feel it should be addressed to enhance user experience. The customer support needs enhancement as well. When I log a ticket, they often take a long time to resolve the issue, with some tickets remaining unresolved for over six months. This duration is unacceptable, and it definitely needs to change; however, aside from that, everything else is satisfactory with Check Point Infinity.
NiteshSharma - PeerSpot reviewer
Automated threat response and behavioral control improve security measures
I recommend adding a data loss prevention (DLP ( /categories/data-loss-prevention-dlp )) solution to Cortex XDR ( /categories/extended-detection-and-response-xdr ) by Palo Alto Networks. The inclusion of this feature would allow the application of DLP ( /categories/data-loss-prevention-dlp ) policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products. Additionally, multi-tenancy and multi-cloud features are not available and should be considered for inclusion.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
14%
Computer Software Company
13%
Government
7%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Check Point Infinity?
Check Point Infinity's threat prevention capabilities benefitted our organization.
What needs improvement with Check Point Infinity?
I would improve Check Point Infinity by embedding some sort of analytics that indicates which attacks are coming from specific IP addresses very often so that we can block those IP addresses.
What is your primary use case for Check Point Infinity?
Within my organization, I primarily use Check Point Infinity for bandwidth utilization, load balancing, and we analyze all the spams, filters, and blocks. Another feature of Check Point Infinity th...
Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
 

Also Known As

R80, Infinity
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Overview

 

Sample Customers

Edel AG
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about Check Point Infinity vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.