No more typing reviews! Try our Samantha, our new voice AI agent.

Channeltivity vs Salesforce Sales Cloud comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Channeltivity
Average Rating
7.0
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
Partner Relationship Management (PRM) (12th)
Salesforce Sales Cloud
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
118
Ranking in other categories
CRM (3rd), Opportunity Management (2nd), Sales Force Automation (3rd), Conversation Intelligence Software (4th)
 

Mindshare comparison

While both are Customer Relationship Management solutions, they serve different purposes. Channeltivity is designed for Partner Relationship Management (PRM) and holds a mindshare of 2.4%, down 3.6% compared to last year.
Salesforce Sales Cloud, on the other hand, focuses on CRM, holds 2.8% mindshare, down 2.8% since last year.
Partner Relationship Management (PRM) Mindshare Distribution
ProductMindshare (%)
Channeltivity2.4%
Channelscaler6.4%
Impartner PRM5.4%
Other85.8%
Partner Relationship Management (PRM)
CRM Mindshare Distribution
ProductMindshare (%)
Salesforce Sales Cloud2.8%
Microsoft Dynamics CRM3.2%
Zoho CRM2.3%
Other91.7%
CRM
 

Featured Reviews

Slava Parshin - PeerSpot reviewer
CRM Tech & Data Manager at a educational organization with 201-500 employees
Straightforward to set up, and stable, but requires more granular control over permissions
We encountered an issue where we had different processes for working with partners based on region. For example, Europe and the United States had different processes, and Channeltivity had technical limitations that prevented us from having separate processes for each region. Therefore, we had to unify the processes across regions in order to implement them in Channeltivity. This was one of the main issues we faced. I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered. Specifically, who should be able to view what within the system should be determined by field-level permissions, such as profile permissions. This is an area where I would like to see improvement.
Jonny Katz - PeerSpot reviewer
VP of Business Operations at PeerSpot
Uses data-driven insights to improve workflows and highlights a need for simpler automation tools
Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It also needs to be made extremely more user-friendly. For new people using Salesforce Sales Cloud, there is a steep learning curve. Additionally, giving non-admins the ability to make changes on the fly is something that I feel is necessary. Currently with Salesforce Sales Cloud, you need to have a consultant. It's hard to build the flows or workflows. Making it easier for that end-user who's not so technically minded to help themselves is essential. I choose seven out of ten because I think you need a consultant or a consulting company to help you build it out. Certain changes should be made much easier and more user-friendly where an admin can do it. The automation processes need to be much simpler. If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the all-in-one package solution and it was relatively straightforward to connect to Salesforce, our CRM solution."
"This solution is very easy to use and does not take more than five minutes of playing around before you get a good understanding of how it works."
"Overall, I would recommend Salesforce, as it's an industry leader and integrates well across multiple platforms."
"Salesforce is very flexible and provides developmental tools in case you have special requirements."
"The product is very fast and responsive. There's no lag time when you are on the platform."
"From a personal perspective, one of the key things Salesforce.com provides us is insight into our business that would be difficult to achieve otherwise."
"The biggest benefit of the Salesforce Sales Cloud is a centralized point, a centralized source of truth for customer-related information; you centralize all the information in a single database, and that's the biggest benefit."
"There are many extremely useful features."
"The solution can scale massively. I've been quite impressed."
"The company wants to implement the idea of democracy within IT. As an end user, you can do a lot by yourself, so you do not have to write code. The idea is that they go for low-code and they use flow. It's possible to update records and do things like automation without writing real codes. I think this is one of the advantages of the solution."
 

Cons

"I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered."
"Channeltivity are a small company and so we waited a long time for basic improvements."
"The setup of Salesforce Sales Cloud is complex. You need specialists in that area to be able to have a good setup. Once it's set up properly, running it is seamless. That's the most beautiful thing about Salesforce Sales Cloud."
"Sales Cloud could improve in areas such as AI integration, particularly for templates."
"Improvement, in my opinion, would be to include AI functionality in a simpler way; right now, it's not easy; it's cumbersome and requires some back and forth with different functionalities in the system, and it's a very complex integration."
"The cost of this solution could be improved."
"There are data limitations on the platform – in terms of how much data you can store on the platform without having to purchase more."
"The solution could improve the partner management and communities. For the enterprise licenses, we have the help, but it should also be extended with the features to the partner community."
"There could be an option to change the price list without creating a new quote."
"The user interface could be better in Salesforce Sales Cloud because it feels a little heavy."
 

Pricing and Cost Advice

"The pricing is slightly above average."
"It is alright for now because we ended up getting a discount off the base price. So, for now, it is okay. We may have to renegotiate when we get more users, and I don't know if the price would stay the same or increase. It has just a standard licensing fee. If you end up hiring a consultant for implementation, you will have to pay for the implementation. Other than that, there are no additional fees."
"It's expensive, storage being the most costly aspect."
"The subscription is on a monthly basis."
"It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."
"I've seen the prices for Salesforce Sales Cloud, but I haven't been the one to handle the money. As someone who's only visually looked at the price, I would imagine it's on the pricier side, but they do have a ton of leverage, and seeing that everyone I've worked for has always been dedicated to continuing Salesforce. I've never worked for anyone who has threatened to leave. Everyone has accepted the pricing for what they offer."
"I have found Salesforce Sales Cloud to be expensive. However, it is the number one CRM solution in the world. It is worth the money."
"You need to pay for the license per user per month. For example, you need to pay $100 per user. If you have 200 users using your Salesforce, that would be multiplied by a hundred, that's $20,000 per month and a quarter million per year."
"The price is fair."
report
Use our free recommendation engine to learn which Partner Relationship Management (PRM) solutions are best for your needs.
921,523 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Financial Services Firm
11%
Outsourcing Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise25
Large Enterprise43
 

Questions from the Community

Ask a question
Earn 20 points
What are the pros and cons of MS dynamics vs. Salesforce CRM?
When comparing Microsoft Dynamics 365 and Salesforce CRM in 2026, both are leading CRM platforms, but they serve slightly different strengths depending on business needs. Features: Salesforce is t...
What needs improvement with Salesforce Sales Cloud?
Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It als...
What is your primary use case for Salesforce Sales Cloud?
Salesforce Sales Cloud serves as our primary tool for our sales team and reviews team to document and keep all our information in one place as a source of truth. We use it to manage our business pr...
 

Also Known As

No data available
Sales Cloud, SFDC, Salesforce
 

Overview

 

Sample Customers

Samsung, NEC Infor Kaspersky Labs TechSmith
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Find out what your peers are saying about Channelscaler, Salesforce, Impartner Software and others in Partner Relationship Management (PRM). Updated: October 2026.
921,523 professionals have used our research since 2012.