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Channeltivity vs Salesforce Sales Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Channeltivity
Average Rating
7.0
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
Partner Relationship Management (PRM) (10th)
Salesforce Sales Cloud
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
118
Ranking in other categories
CRM (3rd), Opportunity Management (1st), Sales Force Automation (2nd), Conversation Intelligence Software (4th)
 

Mindshare comparison

While both are Customer Relationship Management solutions, they serve different purposes. Channeltivity is designed for Partner Relationship Management (PRM) and holds a mindshare of 2.5%, down 3.5% compared to last year.
Salesforce Sales Cloud, on the other hand, focuses on CRM, holds 2.4% mindshare, down 3.7% since last year.
Partner Relationship Management (PRM) Mindshare Distribution
ProductMindshare (%)
Channeltivity2.5%
Channelscaler5.8%
Impartner PRM5.2%
Other86.5%
Partner Relationship Management (PRM)
CRM Mindshare Distribution
ProductMindshare (%)
Salesforce Sales Cloud2.4%
Microsoft Dynamics CRM2.8%
Zoho CRM2.1%
Other92.7%
CRM
 

Featured Reviews

Slava Parshin - PeerSpot reviewer
CRM Tech & Data Manager at a educational organization with 201-500 employees
Straightforward to set up, and stable, but requires more granular control over permissions
We encountered an issue where we had different processes for working with partners based on region. For example, Europe and the United States had different processes, and Channeltivity had technical limitations that prevented us from having separate processes for each region. Therefore, we had to unify the processes across regions in order to implement them in Channeltivity. This was one of the main issues we faced. I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered. Specifically, who should be able to view what within the system should be determined by field-level permissions, such as profile permissions. This is an area where I would like to see improvement.
Jonny Katz - PeerSpot reviewer
VP of Business Operations at PeerSpot
Uses data-driven insights to improve workflows and highlights a need for simpler automation tools
Salesforce Sales Cloud can be improved in several areas. First, the UI is an area for enhancement. Even though they've launched Lightning, it's clunky at times with page load speeds. It also needs to be made extremely more user-friendly. For new people using Salesforce Sales Cloud, there is a steep learning curve. Additionally, giving non-admins the ability to make changes on the fly is something that I feel is necessary. Currently with Salesforce Sales Cloud, you need to have a consultant. It's hard to build the flows or workflows. Making it easier for that end-user who's not so technically minded to help themselves is essential. I choose seven out of ten because I think you need a consultant or a consulting company to help you build it out. Certain changes should be made much easier and more user-friendly where an admin can do it. The automation processes need to be much simpler. If you're looking at other tools out there, for example SalesLoft or HubSpot, it's much easier to build those workflows and do automation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is very easy to use and does not take more than five minutes of playing around before you get a good understanding of how it works."
"The most valuable features are the all-in-one package solution and it was relatively straightforward to connect to Salesforce, our CRM solution."
"Great flexibility"
"Salesforce's user interface is easy to use, and the reporting is good."
"My primary use case is for business opportunities, following sales and pre-sales actions, and contacting customers."
"We use Salesforce for every aspect of our business and it improves efficiency and gives us one source of truth when it comes to organizational information."
"We can also customize Salesforce Sales Cloud to our customer's company requirements. As for your demand, you can customize it. There are so many configurations we can do with the application. There is a lot of functionality that you can implement. It's an easy-to-use, user-friendly, and secure platform."
"The tool is a feature-rich platform. It is cloud-based means it's accessible to multiple people in the organization simultaneously. It's a collaborative CRM system where updates are visible to everyone. You can use it lightly with basic notes or extensively with lots of information. It supports multimedia, allowing you to upload video and audio clips. Overall, it's a feature-rich platform, and I don't have one specific feature that stands out; it's just very functional and rich."
"The ability to work on it from anywhere is most valuable, because all you need is a computer, a browser, and an internet connection to access your instance, and it can be accessed from anywhere, which is pretty cool and user-friendly."
"Considering the alternatives that I know, it is the best solution."
 

Cons

"I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered."
"Channeltivity are a small company and so we waited a long time for basic improvements."
"Compared to other CRM solutions, Salesforce is expensive. It is more affordable for enterprise users than for small businesses."
"It is still relatively expensive - would like to see it a little cheaper."
"The only time I have ever been upset with Salesforce was when I failed my certification exam."
"I didn't use Salesforce too much, so I can't say much about it because I don't think it would be very accurate."
"Become VERY expensive as you grow. Endless number of limitation force license upgrade to Enterprise and then to Unlimited, and to double the price per user."
"The reporting features and the dashboard must be improved."
"The solution can be difficult to understand for customers of Salesforce."
"The scalability could improve by a small amount."
 

Pricing and Cost Advice

"The pricing is slightly above average."
"My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
"It's expensive, storage being the most costly aspect."
"I've seen the prices for Salesforce Sales Cloud, but I haven't been the one to handle the money. As someone who's only visually looked at the price, I would imagine it's on the pricier side, but they do have a ton of leverage, and seeing that everyone I've worked for has always been dedicated to continuing Salesforce. I've never worked for anyone who has threatened to leave. Everyone has accepted the pricing for what they offer."
"It is a premium product, so it is not the cheapest solution. I think if it's implemented well, and you're getting the soft cost benefits, the efficiencies, it's justified. But not if you're looking at just apples for apples as a subscription, without the complexity that you can achieve. It can deal with complex business requirements. Some other CRMs can't. But you certainly pay, so it's a premium-charged solution. It's one of the more expensive ones."
"We pay a yearly subscription fee."
"Pricing is reasonable."
"Salesforce Sales Cloud is an expensive solution."
"The main issue is the price. Because it's SaaS, you will have to pay on a monthly or yearly basis."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Construction Company
12%
Manufacturing Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business56
Midsize Enterprise25
Large Enterprise43
 

Questions from the Community

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What needs improvement with Salesforce Sales Cloud?
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What is your primary use case for Salesforce Sales Cloud?
Salesforce Sales Cloud serves as our primary tool for our sales team and reviews team to document and keep all our information in one place as a source of truth. We use it to manage our business pr...
 

Also Known As

No data available
Sales Cloud, SFDC, Salesforce
 

Overview

 

Sample Customers

Samsung, NEC Infor Kaspersky Labs TechSmith
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Find out what your peers are saying about Salesforce, Impartner Software, Channelscaler and others in Partner Relationship Management (PRM). Updated: September 2026.
913,924 professionals have used our research since 2012.