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Channeltivity vs Salesforce Sales Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Channeltivity
Average Rating
7.0
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
Partner Relationship Management (PRM) (8th)
Salesforce Sales Cloud
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
CRM (2nd), Opportunity Management (1st), Sales Force Automation (1st), Conversation Intelligence Software (3rd)
 

Mindshare comparison

While both are Customer Relationship Management solutions, they serve different purposes. Channeltivity is designed for Partner Relationship Management (PRM) and holds a mindshare of 3.9%, up 3.1% compared to last year.
Salesforce Sales Cloud, on the other hand, focuses on CRM, holds 8.1% mindshare, down 10.7% since last year.
Partner Relationship Management (PRM)
CRM
 

Featured Reviews

Slava Parshin - PeerSpot reviewer
Straightforward to set up, and stable, but requires more granular control over permissions
We encountered an issue where we had different processes for working with partners based on region. For example, Europe and the United States had different processes, and Channeltivity had technical limitations that prevented us from having separate processes for each region. Therefore, we had to unify the processes across regions in order to implement them in Channeltivity. This was one of the main issues we faced. I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered. Specifically, who should be able to view what within the system should be determined by field-level permissions, such as profile permissions. This is an area where I would like to see improvement.
RohitPothani - PeerSpot reviewer
Enhances deal closures and have navigation and process flow features
They should also include ATP and CTP functionality. Whenever there is a sale or opportunity, sales representatives should be able to determine what is available in the inventory and how much can be delivered to the customer. For example, if I take an order today, it might take ten days to produce and deliver the product. This is the ATP. If a customer orders 100 cell phones, the CTP functionality helps determine if we can deliver that quantity. This insight is provided when ERP systems are integrated, as ERP systems handle inventory. However, even without an ERP system, this information is crucial. The ATP and CTP stock should be monitored or mentioned somewhere in Salesforce to make decisions easier for sales representatives. If my inventory has 10,000 cell phones from 8 AM to 6 PM at the start of the day, any confirmed orders should reduce this inventory count. We can monitor my inventory in real-time and decide whether to accept new opportunities based on current stock levels.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the all-in-one package solution and it was relatively straightforward to connect to Salesforce, our CRM solution."
"This solution is very easy to use and does not take more than five minutes of playing around before you get a good understanding of how it works."
"CRM solution that performs well. It's multifeatured, so you can use it for different activities such as managing opportunities, managing revenue, reviewing leads, etc."
"The product is very fast and responsive. There's no lag time when you are on the platform."
"The solution has the ability to run reports on the pipeline and understand the likelihood of the sales. The analytics tools are very good."
"The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good."
"I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting."
"This is a stable product."
"The dashboards and dashboard customization are great."
"The reporting is easy and helpful."
 

Cons

"Channeltivity are a small company and so we waited a long time for basic improvements."
"I believe that granting more granular control over permissions within the system would help to prevent the issue we encountered."
"Sometimes they refresh the production environment, which can be a bit of a challenge."
"Salesforce must build some connectors and features to make integrations easier."
"Salesforce Sales Cloud needs a more user-friendly interface."
"An area for improvement would be the ease of configuration."
"I think the user experience could be improved. I would like the user interface to be a bit more user-friendly and modern."
"When integrating Salesforce Sales Cloud with other applications it can be difficult to maintain security."
"They should also include ATP and CTP functionality."
"The reporting features and the dashboard must be improved."
 

Pricing and Cost Advice

"The pricing is slightly above average."
"Price-wise, the product does not fall under the category of cheaply priced products."
"There is a license required to use this solution and the price is expensive. It could be reduced."
"The price is fair."
"The main thing is it is costly. Salesforce it is not cheap, it's costly. Some of our customers say it is a costly solution. So, we have lost some sale opportunities regarding the high price. This is the main thing that we are facing. It is sales per user and the user price is about $150 per month, per user for the Enterprise Edition. The other edition is less than this, but it is costly. A company that has 70 or 80 users would pay more than $8,000 USD yearly because it is cloud based."
"We have a yearly license, and there are no hidden costs. Considering the Indian market, the pricing is reasonable. I don't consider it to be on the high side."
"The tool's pricing is based on the number of users. It has a different pricing for 0-100 and another for 100-500 users."
"My understanding is that Salesforce is a little bit expensive, but in terms of the efficiencies, automation, and visibility, I think it's definitely value for money."
"It's expensive, storage being the most costly aspect."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Salesforce Sales Cloud?
The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
What needs improvement with Salesforce Sales Cloud?
With today's generative AI capabilities like ChatGPT ( /products/chatgpt-reviews ), it should be possible to directly communicate with the software rather than navigating through the entire system ...
What is your primary use case for Salesforce Sales Cloud?
I generally use Salesforce Sales Cloud ( /products/salesforce-sales-cloud-reviews ) for our sales process, setting up the entire opportunity lifecycle from lead generation to contract closure. It h...
 

Also Known As

No data available
Sales Cloud, SFDC, Salesforce
 

Overview

 

Sample Customers

Samsung, NEC Infor Kaspersky Labs TechSmith
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Find out what your peers are saying about Allbound, Impartner Software, impact.com and others in Partner Relationship Management (PRM). Updated: June 2025.
863,429 professionals have used our research since 2012.