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Centreon vs NetXMS comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Centreon
Ranking in Network Monitoring Software
22nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
31
Ranking in other categories
IT Infrastructure Monitoring (25th), Cloud Monitoring Software (19th)
NetXMS
Ranking in Network Monitoring Software
78th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.2% compared to the previous year. The mindshare of NetXMS is 0.3%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Centreon1.2%
NetXMS0.3%
Other98.5%
Network Monitoring Software
 

Featured Reviews

Sulesh PK - PeerSpot reviewer
Monitoring and Operations Pilot at Egis S.A.
Experience enhanced monitoring with real-time alerts and efficient support
I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.
UK
AGM Cybersecurity at Microscan Computers Private Limited
Offers custom monitoring functionality, user-friendly interface, custom maps feature and open source
Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing. As a large company, we integrate different systems together. We'd like to see some improved functionalities for enhanced integration. For example, our incident management system isn't currently integrated with NetXMS. Ideally, we'd like the alerts generated in the monitoring system to automatically create tickets in our ticketing system, similar to how some other systems function. NetXMS doesn't offer this functionality itself because they are not an incident management or ticketing system vendor. They allow integration with other vendors, but our ticketing system isn't currently supported. So they recommend using it with any other application of our choice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We picked Centreon because, after an open-source comparison, and given what we want to do, and our skills and experience as well, it was the best solution for us, the most reliable for our services."
"It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."
"It's a great product, it's very flexible."
"We and our customers have saved so much time that we are acting instead of reacting to a situation in a positive way."
"Centreon's most valuable feature is Opsgenie."
"If they have the same issues that we had, which means a lot of pollers spread across the whole infrastructure and no central view to look at the entire status with the need to manage everything together, then it is a good solution."
"We have a large network spanning over 1000 kilometers. NetXMS provides visibility and sends alerts. Typically, most monitoring systems monitor every 60 seconds, but NetXMS allows us to adjust this. For critical links, we can set it to check every second. For our high-priority financial customers, we monitor every second. So, every three seconds, we receive another email and a Telegram alert. This helps us meet our SLAs (Service Level Agreements) with our high-priority customers."
 

Cons

"There is room for improvement in the area of artificial intelligence. The product gives us a lot of information, but it's only information. We want the product to do more auto-remediation."
"Response times can be slow, often leaving us to resolve basic issues in-house."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."
"Sometimes, Centreon does not show the status of services as updated, which should be addressed."
"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours."
"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."
"Where Centreon is weaker is that the initial deployment could be easier."
"Based on my experience, there should be options for using the latest communication methods, like social media integration. Telegram is already integrated, but SMS and other alert options would be beneficial. So, integrating social media notifications into NetXMS would be a good thing."
 

Pricing and Cost Advice

"It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them."
"The solution is very effective, despite the low price."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."
"The pricing works out well for us, given our environment and where we are."
"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."
"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
"The tool is cheaply priced."
"Since it's open-source, there are obviously no licensing fees. There are additional operational costs, like the cost of hosting it somewhere."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Construction Company
10%
Computer Software Company
9%
Financial Services Firm
8%
Comms Service Provider
17%
Computer Software Company
10%
Financial Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise5
Large Enterprise14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Centreon?
Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.
What needs improvement with Centreon?
I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...
What is your primary use case for Centreon?
We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...
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Comparisons

 

Overview

 

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
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