Centreon vs Fortra's Intermapper comparison

Why PeerSpot?

Centreon and Fortra are both solutions in the Network Monitoring Software category. Centreon is ranked #23 with an average rating of 7.7, while Fortra is ranked #80. Centreon holds a 1.2% mindshare in NMS, compared to Fortra’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 100% of Fortra users who would recommend it.

Centreon

Read 31 Centreon reviews

9,361 Views
7,395 Comparison Views

93% willing to recommend

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

2,430 Views
2,357 Comparison Views

100% willing to recommend

Centreon

Fortra's Intermapper

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centreon and Fortra's Intermapper are competitive network monitoring solutions. Centreon has a pricing and support advantage, while Fortra's Intermapper excels with superior features and user satisfaction.

Features: Centreon has robust monitoring capabilities, offering comprehensive data insights and versatile reporting tools. It provides seamless integration and predictive metrics. Fortra's Intermapper excels in real-time network mapping and diagnostics, emphasizing problem detection and minimizing network downtime. It offers an operator-friendly interface and combines network topology, monitoring, and analysis in one.

Room for Improvement: Centreon could improve by automating manual poller updates, and enhancing remediation functions and BI reporting. Fortra's Intermapper might refine its documentation for easier setup, offer more customization options, and expand its compatibility with various devices and platforms.

Ease of Deployment and Customer Service: Centreon's deployment is straightforward, supported by detailed documentation and structured services that ensure smooth implementation. Its customer service is known for clarity and accessibility. Fortra's Intermapper also offers easy deployment with intuitive interfaces, but its customer service is slightly less acclaimed than Centreon's.

Pricing and ROI: Centreon is cost-effective, providing clear ROI with efficient monitoring solutions. It balances cost and functionality. Fortra's Intermapper, though higher in upfront cost, justifies this with feature-rich offerings that enhance network stability and efficiency, offering valuable ROI for businesses focused on advanced diagnostics.

To learn more, read our detailed Centreon vs. Fortra's Intermapper Report (Updated: September 2026).

Buyer's Guide

Centreon vs. Fortra's Intermapper

September 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

23rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (26th), Cloud Monitoring Software (20th)

Fortra's Intermapper

Ranking in Network Monitoring Software

80th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.2% compared to the previous year. The mindshare of Fortra's Intermapper is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.2%
Fortra's Intermapper	0.5%
Other	98.3%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's the best tool on the market for that at the moment."

"Centreon is a solution, and it is very good and efficient if you put all your infrastructure inside."

"I can't point to one valuable feature. All of Centreon is good."

"The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control."

"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."

"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."

"Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively."

More Centreon pros

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"Put Intermapper in as your base to start from, hands-down."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"It's all today portal-based which is a good feature for us."

Cons

"There are times when we face issues with Centreon being in development mode. Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received."

"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."

"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

"I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours."

"The pricing setup costs and licensing weren't very good in the past."

"Sometimes, Centreon does not show the status of services as updated, which should be addressed."

"Improvements are needed in the area of cloud monitoring, as that's a newer feature."

More Centreon cons

"I'd love to see more of the network management side of it coming back into it."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"I have seen instances where Intermapper does not seem to recover from network changes."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

Pricing and Cost Advice

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

"You purchase a package. You have a support contract (there is also a platinum support contract) and it is per module. That means you have to pay, e.g., for the MBI module or the BAM module. Or, if you want to save a lot of money, you can pay for IMP, which is the complete package."

"For more complex tasks, we use prepaid support days and ask Centreon to come onsite."

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"Centreon is an open source product. Thus, there is no need for licensing."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

More Centreon pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Construction Company

10%

Comms Service Provider

10%

Computer Software Company

Outsourcing Company

12%

Comms Service Provider

12%

Construction Company

10%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

No data available

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

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Compared 8% of the time

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Product Reports

Buyer's Guide

Centreon

October 2026

Download Centreon product report

Buyer's Guide

Network Monitoring Software

September 2026

Download Fortra's Intermapper product report

Also Known As

No data available

HelpSystems Intermapper

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

Fortra's Intermapper offers real-time network mapping and monitoring, ideal for IT teams seeking a reliable visualization and alerting tool to maintain uptime and connectivity.

Ideal for IT environments, Fortra's Intermapper provides dynamic and intuitive network mapping capabilities. Known for its ability to display an up-to-date graphical view of IT infrastructure, this solution enables proactive monitoring through instant alerts and performance insights. It helps IT teams swiftly address potential issues, ensuring consistent connectivity and performance.

What are the key features of Fortra's Intermapper?

Real-Time Network Mapping: Displays live network status for immediate infrastructure insight.
Customizable Alerts: Allows personalized notifications for targeted problem-solving.
Performance Monitoring: Tracks metrics to preemptively identify potential disruptions.
Cross-Platform Compatibility: Supports different operating systems for wider usability.
Historical Data Maintenance: Retains past network data for trend analysis and reporting.

Which benefits or ROI can users expect from Fortra's Intermapper?

Improved Network Visibility: Enhances understanding of network status and layout.
Faster Issue Resolution: Real-time alerts and monitoring minimize downtime.
Cost Efficiency: By reducing outages, operational costs decrease significantly.
Enhanced User Experience: Stable networks boost overall end-user satisfaction.

In industries such as healthcare, finance, and education, Fortra's Intermapper is a vital tool for maintaining high network performance and reliability. It plays a crucial role in environments where uptime is critical, ensuring that network issues are resolved swiftly to support essential operations.

Fortra

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Buyer's Guide

Centreon vs. Fortra's Intermapper

September 2026

Free Report: Centreon vs. Fortra's Intermapper

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