Centreon vs Fortra's Intermapper comparison

Centreon and Fortra are both solutions in the Network Monitoring Software category. Centreon is ranked #27 with an average rating of 7.3, while Fortra is ranked #80. Centreon holds a 1.2% mindshare in NMS, compared to Fortra’s 0.5% mindshare. Additionally, 93% of Centreon users are willing to recommend the solution, compared to 100% of Fortra users who would recommend it.

Centreon

Read 31 Centreon reviews

8,544 Views
6,835 Comparison Views

93% willing to recommend

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

2,040 Views
1,958 Comparison Views

100% willing to recommend

Centreon

Fortra's Intermapper

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

Centreon and Fortra's Intermapper are competitive network monitoring solutions. Centreon has a pricing and support advantage, while Fortra's Intermapper excels with superior features and user satisfaction.

Features: Centreon has robust monitoring capabilities, offering comprehensive data insights and versatile reporting tools. It provides seamless integration and predictive metrics. Fortra's Intermapper excels in real-time network mapping and diagnostics, emphasizing problem detection and minimizing network downtime. It offers an operator-friendly interface and combines network topology, monitoring, and analysis in one.

Room for Improvement: Centreon could improve by automating manual poller updates, and enhancing remediation functions and BI reporting. Fortra's Intermapper might refine its documentation for easier setup, offer more customization options, and expand its compatibility with various devices and platforms.

Ease of Deployment and Customer Service: Centreon's deployment is straightforward, supported by detailed documentation and structured services that ensure smooth implementation. Its customer service is known for clarity and accessibility. Fortra's Intermapper also offers easy deployment with intuitive interfaces, but its customer service is slightly less acclaimed than Centreon's.

Pricing and ROI: Centreon is cost-effective, providing clear ROI with efficient monitoring solutions. It balances cost and functionality. Fortra's Intermapper, though higher in upfront cost, justifies this with feature-rich offerings that enhance network stability and efficiency, offering valuable ROI for businesses focused on advanced diagnostics.

To learn more, read our detailed Centreon vs. Fortra's Intermapper Report (Updated: August 2026).

Buyer's Guide

Centreon vs. Fortra's Intermapper

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Centreon

Ranking in Network Monitoring Software

27th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (27th), Cloud Monitoring Software (21st)

Fortra's Intermapper

Ranking in Network Monitoring Software

80th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Centreon is 1.2%, down from 2.3% compared to the previous year. The mindshare of Fortra's Intermapper is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Centreon	1.2%
Fortra's Intermapper	0.5%
Other	98.3%

Network Monitoring Software

Featured Reviews

Sulesh PK

Monitoring and Operations Pilot at Egis S.A.

Experience enhanced monitoring with real-time alerts and efficient support

I would like to see automation in the poller features, as currently, the poller is not automated. If we could automate the addition or removal of hosts in the poller, it would improve efficiency. Sometimes, Centreon does not show the status of services as updated, which should be addressed. Additionally, enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks, as Centreon does not currently display issues with HTTP links, requiring manual investigation.

Read full review

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes."

"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."

"It's a great product, it's very flexible."

"Centreon allowed us to do it without having to look for another solution."

"Predetermined templates allow for simple and fast service monitoring configuration."

"When we started to work with Centreon, there were about 30 people in our company and now there are 90 people, so our company has been growing and growing with Centreon."

"We have everything we need with the product."

"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs."

More Centreon pros

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"It's all today portal-based which is a good feature for us."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"Put Intermapper in as your base to start from, hands-down."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

Cons

"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."

"Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views."

"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."

"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."

"The reporting has room for improvement."

"Now that we got it, I haven't had time to work on it since it is a paid solution that is quite expensive."

"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."

"The scalability of Centreon is very bad because of the nature of the software."

More Centreon cons

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"I'd love to see more of the network management side of it coming back into it."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"I have seen instances where Intermapper does not seem to recover from network changes."

Pricing and Cost Advice

"The pricing is acceptable."

"In terms of licensing, you have to think through if the components that need licensing are really needed. For example, the Map module: If you don't need a map to be shown, I don't see a point in paying for those licenses, if you just use it a couple of times a month or a couple of times a week... You can use the Centreon free version and get the main features. The licensing part is, I would say, only for bigger customers who have the option to pay more and who really need those kinds of modules, fancy reports, etc."

"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."

"I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts."

"Centreon is an open source product. Thus, there is no need for licensing."

"It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."

"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."

"The pricing works out well for us, given our environment and where we are."

More Centreon pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Construction Company

10%

Computer Software Company

10%

Comms Service Provider

Financial Services Firm

Government

12%

Construction Company

10%

Outsourcing Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	14

No data available

Questions from the Community

What is your experience regarding pricing and costs for Centreon?

Centreon's pricing is not very expensive. Initially, I rated it seven, but corrected to five out of ten.

See all answers

What needs improvement with Centreon?

I have certain concerns with Centreon, such as being unable to set downtime for multiple devices at once due to the limitation of adding only 50 devices in a single go. Increasing this limit would ...

See all answers

What is your primary use case for Centreon?

We are using Centreon for monitoring devices, both LAN and WAN devices. There are subsidiaries for my company, so if any devices go down or there are any service alerts, we receive alerts through C...

See all answers

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Product Reports

Buyer's Guide

Centreon

August 2026

Download Centreon product report

Buyer's Guide

Network Monitoring Software

August 2026

Download Fortra's Intermapper product report

Also Known As

No data available

HelpSystems Intermapper

Overview

Centreon offers a robust IT infrastructure monitoring platform, featuring user-friendly dashboards and real-time monitoring. It excels in scalability and integration, making it suitable for monitoring diverse network environments.

Centreon stands out with its unified monitoring capabilities, providing businesses with user-friendly dashboards and extensive plugins for customization. Its scalability ensures companies can expand monitoring tasks without incurring additional costs. Integration capabilities allow seamless interaction with ticketing systems and automation tools. Centreon offers customizable reporting and effectively manages downtimes, providing real-time feedback and proactive maintenance through Business Activity and Anomaly Detection features. Despite its strengths, users find areas for improvement including downtime scheduling, API functionalities, UI enhancements, end-to-end monitoring, and documentation. Businesses are increasingly demanding better automation, network discovery, cloud monitoring, and notification options.

What are Centreon's standout features?

Unified Monitoring: Delivers a comprehensive monitoring platform for IT infrastructure.
User-Friendly Dashboards: Offers intuitive and customizable dashboards for efficient monitoring.
Extensive Plugins: Enables flexibility and customization through numerous plugins.
Scalability: Allows expansion of monitoring duties without additional costs.
Integration Capabilities: Seamlessly integrates with ticketing systems and other tools.

What benefits should users look for in reviews?

Cost Efficiency: Minimized resolution time through proactive maintenance features.
Ease of Use: Simplifies monitoring with its user-friendly interface.
Proactive Issue Resolution: Real-time monitoring and alerts help prevent service outages.
Customizable Reporting: Adapts reports to meet specific organizational requirements.
Diverse Network Management: Capable of handling diverse IT environments efficiently.

Centreon is implemented across industries to monitor IT infrastructures, including networks, servers, and applications. Companies leverage it to track server performance, manage network devices, and receive timely alerts on device status. Its ability to integrate with ticketing systems and automation tools streamlines operations, enhancing global IT infrastructure monitoring and customer service management with real-time feedback and issue resolution.

Centreon

Fortra's Intermapper offers real-time network mapping and monitoring, ideal for IT teams seeking a reliable visualization and alerting tool to maintain uptime and connectivity.

Ideal for IT environments, Fortra's Intermapper provides dynamic and intuitive network mapping capabilities. Known for its ability to display an up-to-date graphical view of IT infrastructure, this solution enables proactive monitoring through instant alerts and performance insights. It helps IT teams swiftly address potential issues, ensuring consistent connectivity and performance.

What are the key features of Fortra's Intermapper?

Real-Time Network Mapping: Displays live network status for immediate infrastructure insight.
Customizable Alerts: Allows personalized notifications for targeted problem-solving.
Performance Monitoring: Tracks metrics to preemptively identify potential disruptions.
Cross-Platform Compatibility: Supports different operating systems for wider usability.
Historical Data Maintenance: Retains past network data for trend analysis and reporting.

Which benefits or ROI can users expect from Fortra's Intermapper?

Improved Network Visibility: Enhances understanding of network status and layout.
Faster Issue Resolution: Real-time alerts and monitoring minimize downtime.
Cost Efficiency: By reducing outages, operational costs decrease significantly.
Enhanced User Experience: Stable networks boost overall end-user satisfaction.

In industries such as healthcare, finance, and education, Fortra's Intermapper is a vital tool for maintaining high network performance and reliability. It plays a crucial role in environments where uptime is critical, ensuring that network issues are resolved swiftly to support essential operations.

Fortra

Sample Customers

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Buyer's Guide

Centreon vs. Fortra's Intermapper

August 2026

Free Report: Centreon vs. Fortra's Intermapper

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