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Celonis vs Tech 42 AI Agent Starter Pack built with AgentCore comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Process Mining (2nd)
Tech 42 AI Agent Starter Pa...
Ranking in AI Data Analysis
210th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
AI Observability (35th), AI Content Creation (74th)
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
NP
Vice President of Information Technology at a consumer goods company with 201-500 employees
AI foundation has accelerated deployment of internal knowledge agents on existing cloud infrastructure
I am exploring creating AI agents for multiple internal company knowledge repositories This product significantly accelerated our ability to deploy an AI agent within our AWS infrastructure. Instead of spending time designing architecture, wiring up memory, guardrails, and tool integrations, I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Orders are getting faster, clients are happier, and we can also redeploy the resources to process something else."
"It provides seamless unified views with awesome drill down options."
"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."
"One of the vital features is the solution's easy integration with varying sources"
"Celonis has positively impacted my organization as it holds a Titanium partnership with Celonis."
"Celonis is a very good tool that can improve your business process in a single package."
"The most valuable features are process mining, task mining, business analytics, and machine learning."
"I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like."
"Instead of spending time designing architecture, wiring up memory, guardrails, and tool integrations, I was able to establish an AI foundation in a matter of hours."
"This is an extremely easy way to start with an AI agent that includes components necessary for production-ready use."
 

Cons

"They are killing the customers with high licensing prices. The tool’s pricing could be cheaper. Small enterprises wouldn’t be able to afford the tool."
"The solution can be a bit expensive."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"The pricing policy is not affordable in Ukraine."
"Celonis is not entirely stable."
"They need to improve the root cause analysis because they label symptoms as root causes."
"Additional frameworks would be good to add."
"It would be nice to be able to run the CloudFormation stacks in other AWS regions."
 

Pricing and Cost Advice

"The cost of the software for us or the client is on the higher end."
"The pricing is reasonable."
"Though Celonis is a bit pricey, it is worth it."
"Once we try to scale it up, the product becomes expensive."
"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
"It is an expensive solution."
"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
"Celonis is expensive, but it is functional."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
What is your experience regarding pricing and costs for Tech 42 AI Agent Starter Pack built with AgentCore?
There is no upfront cost for the product, and expenses are limited to pay-as-you-go AWS infrastructure and AI model consumption.
What needs improvement with Tech 42 AI Agent Starter Pack built with AgentCore?
It would be nice to be able to run the CloudFormation stacks in other AWS regions.
What is your primary use case for Tech 42 AI Agent Starter Pack built with AgentCore?
I am exploring creating AI agents for multiple internal company knowledge repositories.
 

Comparisons

 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Celonis vs. Tech 42 AI Agent Starter Pack built with AgentCore and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.