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Celonis vs Tech 42 AI Agent Starter Pack built with AgentCore comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
8th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
59
Ranking in other categories
Process Mining (2nd)
Tech 42 AI Agent Starter Pa...
Ranking in AI Data Analysis
181st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
AI Observability (33rd), AI Content Creation (54th)
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
NP
Vice President of Information Technology at a consumer goods company with 201-500 employees
AI foundation has accelerated deployment of internal knowledge agents on existing cloud infrastructure
I am exploring creating AI agents for multiple internal company knowledge repositories This product significantly accelerated our ability to deploy an AI agent within our AWS infrastructure. Instead of spending time designing architecture, wiring up memory, guardrails, and tool integrations, I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Celonis is a good idea to change the way processes are considered in a company."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"I prefer Celonis because of its user-friendliness, visualization and process comparison, spaghetti, and user reviews."
"If you're looking for a process mining tool that comes with a lot of out-of-the-box process connectors and out-of-the-box analysis, then Celonis is definitely a good option."
"I also tried using UiPath but I found Celonis was better because it provided greater accuracy."
"One of the vital features is the solution's easy integration with varying sources"
"Celonis has helped me to identify and prioritize process improvement areas. Because we understand the end-to-end lead time, including waiting times and areas where rework happens, we can see the performance bottlenecks."
"We can observe the flow and invoices."
"Instead of spending time designing architecture, wiring up memory, guardrails, and tool integrations, I was able to establish an AI foundation in a matter of hours."
"This is an extremely easy way to start with an AI agent that includes components necessary for production-ready use."
 

Cons

"I have noticed Celonis and Azure, as Infrastructure-as-a-service do not communicate well with each other."
"Usability and support from Celonis need improvement."
"The UI could be improved."
"With Celonis, the way to use the product is one of the main difficulties users face in our company."
"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."
"I'd like to see a couple of algorithms that can better identify the bottlenecks and provide a better view of those bottlenecks."
"They are killing the customers with high licensing prices. The tool’s pricing could be cheaper. Small enterprises wouldn’t be able to afford the tool."
"Celonis could improve by expanding its use beyond finance areas into infrastructure domains, such as networks and server utilization."
"Additional frameworks would be good to add."
"It would be nice to be able to run the CloudFormation stacks in other AWS regions."
 

Pricing and Cost Advice

"Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
"Celonis is the most expensive solution in the market"
"It is only affordable for large or public companies."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"I rate Celonis' pricing a ten out of ten because it is expensive."
"The solution is quite expensive."
"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."
"It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
What is your experience regarding pricing and costs for Tech 42 AI Agent Starter Pack built with AgentCore?
There is no upfront cost for the product, and expenses are limited to pay-as-you-go AWS infrastructure and AI model consumption.
What needs improvement with Tech 42 AI Agent Starter Pack built with AgentCore?
It would be nice to be able to run the CloudFormation stacks in other AWS regions.
What is your primary use case for Tech 42 AI Agent Starter Pack built with AgentCore?
I am exploring creating AI agents for multiple internal company knowledge repositories.
 

Comparisons

 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
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Find out what your peers are saying about Celonis vs. Tech 42 AI Agent Starter Pack built with AgentCore and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.