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Celonis vs Query.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Process Mining (2nd)
Query.ai
Ranking in AI Data Analysis
27th
Average Rating
8.0
Reviews Sentiment
4.3
Number of Reviews
3
Ranking in other categories
Security Analytics (4th), AI Security (27th)
 

Mindshare comparison

As of July 2026, in the AI Data Analysis category, the mindshare of Celonis is 0.4%. The mindshare of Query.ai is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Celonis0.4%
Query.ai0.4%
Other99.2%
AI Data Analysis
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
reviewer2834415 - PeerSpot reviewer
DevSecOps engineer at a financial services firm with 10,001+ employees
Query automation has reduced investigation time and frees our team to focus on complex DevOps tasks
The best features Query.ai offers make anything with queries much easier, and it ensures that it is very optimistically correct with whatever it is doing. It also delivers access throughout real-time and historical data, making it really quick and fast to act upon. The real-time and historical data access from Query.ai helps me in my work by allowing me to go through queries quicker, so even if there are errors anywhere, detection happens pretty fast. Because it is on automation and the investigation is done really quickly, it saves a lot of my time. Query.ai has positively impacted my organization by being very appreciative for what it has done and how there is lesser work task on ourselves, and we could be focusing on more things because as DevOps, we have a lot of work. The reduction in workload due to Query.ai has made things easier, especially every time we need to investigate why an SQL query is not loading or if it is duplicating. It is especially effective during access management to either provision or de-provision access for users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its usage is relatively straightforward after the UI is set up, and there's a lot of pre-built analysis that can be utilized, which saves a lot of time, and overall, it is a good product."
"We evaluated a couple of software solutions before we chose Celonis for our clients because it has most of the features we were looking for, it is quite user-friendly, and it has an Azure configure."
"After implementing this Action Flow, our normal ServiceNow ticketing has been reduced by 70 percent, and vendors are utilizing the Action Flow extensively."
"The process chart is valuable in identifying the bottlenecks."
"The most valuable features are process mining, task mining, business analytics, and machine learning."
"Celonis is a very good tool, and as for alternatives, it is the best actually in the market."
"The solution really is a leader of the industry in the concept of process mining."
"The most effective feature of Celonis is its capacity to analyze processes and uncover optimization opportunities through its visualizations of process variances."
"Query.ai helps reduce costs and improve security in my organization, though I do not have the actual numbers, but the impact was significant."
"Time saving and accuracy are the main benefits; in my data mart and data lakes project, Query.ai has been very useful, with all transformations automated, which had a huge impact on our entire project."
"Query.ai has positively impacted my organization by being very appreciative for what it has done and how there is lesser work task on ourselves, and we could be focusing on more things because as DevOps, we have a lot of work."
 

Cons

"The price could be better, but complexity is the biggest problem. Celonis is quite easy to operate once the customizations are done. You need a large amount of skill and knowledge to work with the tool. You need to understand it and know more than the basics."
"Celonis could improve by expanding its use beyond finance areas into infrastructure domains, such as networks and server utilization."
"Another area of improvement is implementation. So, in future releases, I would like to see a more streamlined implementation process would be appreciated, making it less time-consuming and more efficient."
"The marketplace should offer process connectors for Oracle JDEdwards, and Peoplesoft."
"Usability and support from Celonis need improvement."
"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"The cost could be improved."
"Probably Query.ai could be a little more optimized, but it is good."
"I felt the pricing is somewhat higher."
"Query.ai performs well, but there are other software options that do auditing a little better."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The solution’s pricing is high when compared to other process mining tools."
"The solution is quite expensive."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"Pricing-wise, Celonis is a five out of ten right now because my clients just started with the solution. When my clients start looking at scaling Celonis, the cost will grow. Every user has an additional charge, and every gig of data you bring in costs extra."
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"Celonis is the most expensive solution in the market"
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
8%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
What is your experience regarding pricing and costs for Query.ai?
My experience with pricing, setup cost, and licensing was good. I felt the pricing is somewhat higher.
What needs improvement with Query.ai?
Probably Query.ai could be a little more optimized, but it is good.
What is your primary use case for Query.ai?
Initially, I started by checking out what Query.ai is about, and from there, my main use case has been for data queries and how to edit a query. The main use case for Query.ai that I wish it could ...
 

Comparisons

 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Find out what your peers are saying about Celonis vs. Query.ai and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.