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Celonis vs Query.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
8th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
59
Ranking in other categories
Process Mining (2nd)
Query.ai
Ranking in AI Data Analysis
30th
Average Rating
8.0
Reviews Sentiment
4.3
Number of Reviews
3
Ranking in other categories
Security Analytics (5th), AI Security (27th)
 

Mindshare comparison

As of August 2026, in the AI Data Analysis category, the mindshare of Celonis is 0.4%. The mindshare of Query.ai is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Celonis0.4%
Query.ai0.4%
Other99.2%
AI Data Analysis
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
reviewer2834415 - PeerSpot reviewer
DevSecOps engineer at a financial services firm with 10,001+ employees
Query automation has reduced investigation time and frees our team to focus on complex DevOps tasks
The best features Query.ai offers make anything with queries much easier, and it ensures that it is very optimistically correct with whatever it is doing. It also delivers access throughout real-time and historical data, making it really quick and fast to act upon. The real-time and historical data access from Query.ai helps me in my work by allowing me to go through queries quicker, so even if there are errors anywhere, detection happens pretty fast. Because it is on automation and the investigation is done really quickly, it saves a lot of my time. Query.ai has positively impacted my organization by being very appreciative for what it has done and how there is lesser work task on ourselves, and we could be focusing on more things because as DevOps, we have a lot of work. The reduction in workload due to Query.ai has made things easier, especially every time we need to investigate why an SQL query is not loading or if it is duplicating. It is especially effective during access management to either provision or de-provision access for users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The process chart is valuable in identifying the bottlenecks."
"In my opinion, it's quite an advanced tool."
"They have in-built connectors for connecting to various systems."
"One of the vital features is the solution's easy integration with varying sources"
"Celonis is a good idea to change the way processes are considered in a company."
"Its usage is relatively straightforward after the UI is set up, and there's a lot of pre-built analysis that can be utilized, which saves a lot of time, and overall, it is a good product."
"I prefer Celonis because of its user-friendliness, visualization and process comparison, spaghetti, and user reviews."
"We can use it to discover processes and mitigate the mistakes in the process."
"Query.ai has positively impacted my organization by being very appreciative for what it has done and how there is lesser work task on ourselves, and we could be focusing on more things because as DevOps, we have a lot of work."
"Time saving and accuracy are the main benefits; in my data mart and data lakes project, Query.ai has been very useful, with all transformations automated, which had a huge impact on our entire project."
"Query.ai helps reduce costs and improve security in my organization, though I do not have the actual numbers, but the impact was significant."
 

Cons

"Celonis is expensive, but it is functional."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"The solution must be more user-friendly."
"Similar to what SAP is doing with S/4HANA, Celonis should allow business users to create their own analytics tab. In my previous organization, business analysts were the only ones who were actively building these reports with Celonis, whereas SAP platforms are now allowing the business users to create their own reports with graphics and all other things based on the data that is presented. This is one thing that Celonis needs. Currently, just the technical teams are doing that. Sometimes, when we were looking at five years of data, it used to take up to 3 seconds. It wasn't bad, but we had to wait a little bit. It probably also had to do with the server. I don't know if it can be used on mobile devices. If not, that will be the way to go. They should mobilize it to allow people to see these reports on their mobile devices."
"We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth."
"The solution needs to implement more automation aspects into the product. Right now, it's lacking."
"The pricing policy is not affordable in Ukraine."
"Query.ai performs well, but there are other software options that do auditing a little better."
"Probably Query.ai could be a little more optimized, but it is good."
"I felt the pricing is somewhat higher."
 

Pricing and Cost Advice

"The solution’s pricing is high when compared to other process mining tools."
"The solution’s pricing is based on APC. It charges you based on the amount of GV that you use."
"I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
"Celonis offers free learning possibilities. I am using the free version of Celonis."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
"Once we try to scale it up, the product becomes expensive."
"The product is pretty expensive but reasonable."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
What is your experience regarding pricing and costs for Query.ai?
My experience with pricing, setup cost, and licensing was good. I felt the pricing is somewhat higher.
What needs improvement with Query.ai?
Probably Query.ai could be a little more optimized, but it is good.
What is your primary use case for Query.ai?
Initially, I started by checking out what Query.ai is about, and from there, my main use case has been for data queries and how to edit a query. The main use case for Query.ai that I wish it could ...
 

Comparisons

 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Find out what your peers are saying about Celonis vs. Query.ai and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.