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Celonis vs Query.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
8th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
59
Ranking in other categories
Process Mining (2nd)
Query.ai
Ranking in AI Data Analysis
30th
Average Rating
8.0
Reviews Sentiment
4.3
Number of Reviews
3
Ranking in other categories
Security Analytics (5th), AI Security (27th)
 

Mindshare comparison

As of August 2026, in the AI Data Analysis category, the mindshare of Celonis is 0.4%. The mindshare of Query.ai is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Celonis0.4%
Query.ai0.4%
Other99.2%
AI Data Analysis
 

Featured Reviews

Ebin_Abraham - PeerSpot reviewer
Data Engineer at Baker Hughes
Process mining has delivered major savings and now needs better automation and task mining
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as strong as SaaS support. The most important area for improvement is the automation part. End-to-end automation capabilities are desired. Currently, workflows are being used, but actions should be able to go via email, task, APIs, and ultimately write back to the source. Adding RPA capability that can interact with required systems and write back to the source would greatly enhance Celonis. Task mining capabilities also require improvement. UiPath Process Mining and Microsoft Process Mining have better task mining capabilities compared to Celonis. Usability and support from Celonis need improvement. They should help clients find more value in the product. Cost is another significant concern, as Celonis is very expensive compared to other process mining tools. The license cost should be reduced. Celonis should establish partnerships with clients to find more use cases and maximize the value gained from Celonis.
reviewer2834415 - PeerSpot reviewer
DevSecOps engineer at a financial services firm with 10,001+ employees
Query automation has reduced investigation time and frees our team to focus on complex DevOps tasks
The best features Query.ai offers make anything with queries much easier, and it ensures that it is very optimistically correct with whatever it is doing. It also delivers access throughout real-time and historical data, making it really quick and fast to act upon. The real-time and historical data access from Query.ai helps me in my work by allowing me to go through queries quicker, so even if there are errors anywhere, detection happens pretty fast. Because it is on automation and the investigation is done really quickly, it saves a lot of my time. Query.ai has positively impacted my organization by being very appreciative for what it has done and how there is lesser work task on ourselves, and we could be focusing on more things because as DevOps, we have a lot of work. The reduction in workload due to Query.ai has made things easier, especially every time we need to investigate why an SQL query is not loading or if it is duplicating. It is especially effective during access management to either provision or de-provision access for users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution really is a leader of the industry in the concept of process mining."
"I have found the automatic mapping of the processes themselves to be a valuable feature."
"The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered."
"I like that the product allows users to connect to different source systems like SAP, ServiceNow, and Salesforce."
"They have in-built connectors for connecting to various systems."
"Celonis is one of the best solutions on the market. It offers you a lot of training materials and exposure to its ecosystem. Celonis is trying its best to prepare an ecosystem for it because, without an ecosystem, you will not be able to scale up."
"It performs well for connecting multiple processes."
"Celonis is a good idea to change the way processes are considered in a company."
"Query.ai helps reduce costs and improve security in my organization, though I do not have the actual numbers, but the impact was significant."
"Query.ai has positively impacted my organization by being very appreciative for what it has done and how there is lesser work task on ourselves, and we could be focusing on more things because as DevOps, we have a lot of work."
"Time saving and accuracy are the main benefits; in my data mart and data lakes project, Query.ai has been very useful, with all transformations automated, which had a huge impact on our entire project."
 

Cons

"The cost of Celonis is not competitive when compared to similar tools on the market."
"Celonis needs to improve the feature channel."
"Licenses are costly and calculated based on APC and the number of users."
"The solution can be a bit expensive."
"There are a few things about Celonis that need improvement."
"It would be helpful if they could categorize processes into tier levels."
"The UI could be improved."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"Query.ai performs well, but there are other software options that do auditing a little better."
"I felt the pricing is somewhat higher."
"Probably Query.ai could be a little more optimized, but it is good."
 

Pricing and Cost Advice

"The solution is expensive."
"The price could be better. If you ask a customer, they will always say it's highly-priced. In my personal opinion, the cost can be at the lower end. I think it's suitable for large organizations at this point in time."
"Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."
"Celonis is the most expensive solution in the market"
"Celonis is expensive, but it is functional."
"The cost of the software for us or the client is on the higher end."
"The cost would be a concern for a certain category of customers. Flexible cost models would help smaller players be able to adapt Celonis into their business operations."
"The product is pretty expensive but reasonable."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
8%
Computer Software Company
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise46
No data available
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Collaboration with ERPs should be improved. Compared to SAP Signavio, Celonis is less competitive for BPMN modeling. Deployment flexibility needs enhancement, as on-premises support is not as stron...
What is your experience regarding pricing and costs for Query.ai?
My experience with pricing, setup cost, and licensing was good. I felt the pricing is somewhat higher.
What needs improvement with Query.ai?
Probably Query.ai could be a little more optimized, but it is good.
What is your primary use case for Query.ai?
Initially, I started by checking out what Query.ai is about, and from there, my main use case has been for data queries and how to edit a query. The main use case for Query.ai that I wish it could ...
 

Comparisons

 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Information Not Available
Find out what your peers are saying about Celonis vs. Query.ai and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.