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Celonis vs Qlik Sense comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Celonis drives substantial ROI through cost savings, efficiency, process improvements, and business transformation, with multimillion-dollar financial impacts.
Sentiment score
6.1
Qlik Sense quickly enhances ROI through automation, cost savings, and improved business performance, relations, and operational efficiency.
In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
Automated exception handling cut manual process touchpoints by approximately 30 to 40%, saving approximately 15,000 to 20,000 operational labor hours annually.
PARTNER & MANAGING DIRECTOR at a financial services firm with 5,001-10,000 employees
In my opinion, there's a positive return on investment.
Head of Commercial Excellence at Sartorius AG
In my organization, we moved from OBI to Qlik Sense due to limitations with OBI, resulting in very high ROI.
Director Software Engineer at a computer software company with 10,001+ employees
 

Customer Service

Sentiment score
5.8
Celonis offers responsive support through various channels, though some users face delays and varying help based on contract size.
Sentiment score
5.3
Qlik Sense's community and customer service are appreciated, but technical support quality, response times, and costs receive mixed reviews.
It took more than two weeks to receive a response.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
Celonis customer support is really good; they investigate concerns thoroughly and provide solutions or troubleshooting steps, which I find helpful.
Process Mining Consultant at a tech vendor with 10,001+ employees
Other times I do not get much clarity on the support from the team.
Data Engineer at a pharma/biotech company with 10,001+ employees
While tech support is comprehensive, the stability of Qlik Sense means I generally do not need it.
Director Software Engineer at a computer software company with 10,001+ employees
Technical support requires improvement.
Associate Director at a tech services company with 51-200 employees
In Turkey, the consultant firms are very professional, and they support you.
Business Intelligence Architect at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.1
Celonis is highly scalable, with strong integration capabilities, preferred over Tableau and Power BI for process mining.
Sentiment score
7.6
Qlik Sense is scalable, managing large data volumes effectively, though costs rise with user licenses and resource requirements.
I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.
Senior Business Intelligence Analyst at a manufacturing company with 10,001+ employees
I recommend focusing on recent data or perhaps five years of historical data along with live data for better visibility and stability in the process.
Process Mining Consultant at a tech vendor with 10,001+ employees
Consumption-based pricing models would be helpful because scaling can get costly quickly.
PARTNER & MANAGING DIRECTOR at a financial services firm with 5,001-10,000 employees
It performs well in terms of performance and load compared to others.
Associate Director at a tech services company with 51-200 employees
Qlik Sense helps analyze data and can handle larger amounts of data compared to other BI tools.
Solution Architect at Predoole Analytics
It is easily scalable with Microsoft, with other services Azure and other tools they provide.
student at a educational organization with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.9
Celonis is highly stable, with minor connectivity issues resolved by upgrades, offering reliable and secure performance for users.
Sentiment score
7.6
Qlik Sense is praised for stability, with minimal crashes, reliable performance, and robust support even with large datasets.
It's super stable.
Head of Commercial Excellence at Sartorius AG
Celonis is stable.
Management Data Engineer & Governance Senior Analyst at a tech vendor with 10,001+ employees
The stability is very good.
Associate Director at a tech services company with 51-200 employees
 

Room For Improvement

Celonis' high cost, complex setup, and integration challenges deter users, who seek improvements in usability, support, and documentation.
Qlik Sense users seek improved data integration, user-friendliness, pricing clarity, and enhanced features for better collaboration and visualization.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
Head of Commercial Excellence at Sartorius AG
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
Senior Development Manager at Lutech
The most important area for improvement is the automation part.
Data Engineer at Baker Hughes
Power BI has better visualizations and interactions with updates in 2023 that provide ease of use.
Business Intelligence Architect at a financial services firm with 5,001-10,000 employees
Providing an API feature to access data from the dashboard or QEDs could be beneficial.
Director Software Engineer at a computer software company with 10,001+ employees
There should be more comprehensive documentation and explanatory videos available to help clients understand and calculate capacity-based pricing, making it easier to predict costs before implementing Qlik Sense Cloud.
Solution Architect at Predoole Analytics
 

Setup Cost

Celonis pricing is high, especially for scaling enterprises, with costs rising with users and data, but free versions exist.
Qlik Sense's enterprise pricing is higher, but cloud options offer cost-effectiveness and fast ROI with careful assessment necessary.
I think it's relatively expensive, but it's also good.
Head of Commercial Excellence at Sartorius AG
Based on client feedback, I have heard that the pricing for Celonis is considered high.
Senior Application Developer at Fujitsu
creating a data model for one process will differ in cost if you add more data models for additional processes.
Process Mining Consultant at a tech vendor with 10,001+ employees
It is just about how expensive it is to implement.
student at a educational organization with 1,001-5,000 employees
Compared to Power BI, it is definitely costly.
Associate Director at a tech services company with 51-200 employees
Among the BI tools and data analytics tools, Qlik is the most expensive.
Business Intelligence Architect at a financial services firm with 5,001-10,000 employees
 

Valuable Features

Celonis offers user-friendly process mining, integration, real-time analytics, and automation tools for optimizing efficiency and identifying savings opportunities.
Qlik Sense offers rapid performance, seamless data integration, user-friendly analytics, and AI insights with real-time exploration and collaboration.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
Senior Application Developer at Fujitsu
The standout feature of Celonis is definitely the Process Intelligence Graph, which creates a living digital twin across multiple systems and provides the operational context needed for effective AI and automation.
PARTNER & MANAGING DIRECTOR at a financial services firm with 5,001-10,000 employees
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
Head of Commercial Excellence at Sartorius AG
From an end-user perspective, it's convenient and performance-oriented, providing something meaningful from all the organization's data.
Director Software Engineer at a computer software company with 10,001+ employees
The true power is in the ability to connect with any database, get the data, and work with the data.
Director at a consultancy with 1,001-5,000 employees
Real-time data analysis can be performed, and collaboration with other team members is seamless.
Project Engineer at Wipro
 

Categories and Ranking

Celonis
Ranking in AI Data Analysis
10th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
60
Ranking in other categories
Process Mining (2nd)
Qlik Sense
Ranking in AI Data Analysis
15th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
126
Ranking in other categories
Data Visualization (6th), Embedded BI (4th)
 

Mindshare comparison

As of October 2026, in the AI Data Analysis category, the mindshare of Celonis is 0.4%. The mindshare of Qlik Sense is 0.4%. It is calculated based on PeerSpot user engagement data.
AI Data Analysis Mindshare Distribution
ProductMindshare (%)
Celonis0.4%
Qlik Sense0.4%
Other99.2%
AI Data Analysis
 

Featured Reviews

Prateek Rao - PeerSpot reviewer
PARTNER & MANAGING DIRECTOR at a financial services firm with 5,001-10,000 employees
Process intelligence has transformed procurement and order cycles and delivers measurable savings
Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, requiring a steep PQL learning curve for non-technical users. Simplifying the interface for business stakeholders would significantly accelerate the process. I think introducing a natural language to query interface would allow business users to query data without writing long PQL. Streamlining guided onboarding flows and offering modular plug-and-play dashboard templates tailored to specific roles would shorten ramp-up time for daily users. I think more transparent and predictable consumption-based pricing models would be helpful as data volume scaling can get costly quickly. I would also love to see native, real-time streaming connectors for unstructured data such as emails and support tickets. The learning curve for new users of Celonis is one of the pain points I raised earlier, and I find it to be quite steep.
Saranya Deepthi - PeerSpot reviewer
Project Engineer at Wipro
Improved AI-driven dashboards have accelerated decisions but still need better visuals and faster refresh
Absolutely, nothing is entirely positive, and everything has both advantages and disadvantages. When I worked with Qlik Sense, circular charts were not available, which meant I had to look for alternative solutions that would be reliable or make the functionality work. There are some features that need to be added. Additionally, there is a limit to the number of fields that can be added in Qlik Sense, and I believe it would be beneficial if they increased the count for fields and columns. There might be requirements where an Excel file contains many columns that need to be displayed as visual representations to clients, and in those situations, it becomes very difficult and I have to use alternative approaches. When this problem arose, I used HTML code to write a solution and make it work. Qlik Sense should avoid these types of limitations in future updates. Another issue is page resolution. If a client wants to view the dashboard on a single page without scrolling, bar charts appear small and the values in KPIs, bar charts, scatter plots, and line graphs cannot be seen very clearly. Adding more extensions to make the job easier would also be beneficial. Improvements to reporting would be helpful as well, because working with large datasets makes reporting very difficult. Additionally, when data is refreshed, it cannot be completed in a short timeframe. Refreshing very large datasets can take one, two, or even three hours, so reducing the refresh time would be very useful for customers.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Outsourcing Company
8%
Financial Services Firm
8%
Computer Software Company
8%
Financial Services Firm
17%
Manufacturing Company
11%
Construction Company
9%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise47
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise40
Large Enterprise89
 

Questions from the Community

Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What is your experience regarding pricing and costs for Celonis?
I am not heavily involved in that particular aspect, but I have heard that Celonis is somewhat expensive.
What needs improvement with Celonis?
Celonis can improve in several areas. The initial data modeling and continuous real-time ingestion, especially from non-standard legacy systems, can still be complex and quite resource-intensive, r...
Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik Sense, Power BI, OBIEE, Tableau, etc. I have recently started using Cognos Enter...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
What is your experience regarding pricing and costs for Qlik Sense?
It is not about performance. It is just about how expensive it is to implement.
 

Also Known As

No data available
QlikSense, Qlik Analytics Platform
 

Overview

 

Sample Customers

Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo
Find out what your peers are saying about Celonis vs. Qlik Sense and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.