

Find out in this report how the two AI Data Analysis solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
In the first couple of years, I would not expect a return on investment because the initial setup will take more than a year if the process requires significant customization.
Automated exception handling cut manual process touchpoints by approximately 30 to 40%, saving approximately 15,000 to 20,000 operational labor hours annually.
In my opinion, there's a positive return on investment.
In my organization, we moved from OBI to Qlik Sense due to limitations with OBI, resulting in very high ROI.
It took more than two weeks to receive a response.
Celonis customer support is really good; they investigate concerns thoroughly and provide solutions or troubleshooting steps, which I find helpful.
Other times I do not get much clarity on the support from the team.
While tech support is comprehensive, the stability of Qlik Sense means I generally do not need it.
Technical support requires improvement.
In Turkey, the consultant firms are very professional, and they support you.
I recall that when we started using Celonis, we had a space of five terabytes and around one thousand users, and Celonis managed all of that easily.
I recommend focusing on recent data or perhaps five years of historical data along with live data for better visibility and stability in the process.
Consumption-based pricing models would be helpful because scaling can get costly quickly.
It performs well in terms of performance and load compared to others.
Qlik Sense helps analyze data and can handle larger amounts of data compared to other BI tools.
It is easily scalable with Microsoft, with other services Azure and other tools they provide.
It's super stable.
Celonis is stable.
The stability is very good.
Ultimately, I need niche expertise, combining strong SAP knowledge with Celonis competency.
It is essential for the Celonis solution to have their services and solution models integrated with GenAI.
The most important area for improvement is the automation part.
Power BI has better visualizations and interactions with updates in 2023 that provide ease of use.
Providing an API feature to access data from the dashboard or QEDs could be beneficial.
There should be more comprehensive documentation and explanatory videos available to help clients understand and calculate capacity-based pricing, making it easier to predict costs before implementing Qlik Sense Cloud.
I think it's relatively expensive, but it's also good.
Based on client feedback, I have heard that the pricing for Celonis is considered high.
creating a data model for one process will differ in cost if you add more data models for additional processes.
It is just about how expensive it is to implement.
Compared to Power BI, it is definitely costly.
Among the BI tools and data analytics tools, Qlik is the most expensive.
Celonis is also beneficial for its built-in apps that streamline tasks from legacy applications, facilitating daily operations and improving efficiency.
The standout feature of Celonis is definitely the Process Intelligence Graph, which creates a living digital twin across multiple systems and provides the operational context needed for effective AI and automation.
It provides a visualization of the process itself, giving a very good synthesis of performance and helping me find improvements.
From an end-user perspective, it's convenient and performance-oriented, providing something meaningful from all the organization's data.
The true power is in the ability to connect with any database, get the data, and work with the data.
Real-time data analysis can be performed, and collaboration with other team members is seamless.
| Product | Mindshare (%) |
|---|---|
| Celonis | 0.4% |
| Qlik Sense | 0.4% |
| Other | 99.2% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 6 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 40 |
| Large Enterprise | 89 |
Celonis empowers businesses with process mining, offering automation and AI features that visualize processes, identify bottlenecks, and optimize operations. With seamless integration and user-friendly tools, Celonis adds significant value to businesses aiming for operational efficiency.
Celonis is a leading tool for process mining and optimization, seamlessly connecting with SAP and Oracle systems through pre-built connectors. Its capabilities include visualizing processes, identifying inefficiencies, and optimizing workflows with comprehensive dashboards and action flows. While Celonis scores high on functionality, integration with Microsoft, Azure connectivity, and an improved pricing model are areas for improvement. Training resources and an intuitive interface are essential for users managing frequent updates and complex programming needs. With robust process analysis and automation features, Celonis enhances decision-making and resource allocation.
What key features does Celonis offer?In finance, procurement, and supply chain, Celonis is utilized to monitor and optimize entire business processes, analyzing data from systems like SAP and Oracle to uncover inefficiencies. Organizations leverage its process analysis and automation triggers for improved performance and resource allocation.
Qlik Sense offers drag-and-drop dashboard creation, multi-data source integration, and self-service analytics. Users benefit from associative data modeling and real-time insights. The platform enhances quick deployment across any device with its flexibility and ease of use.
Qlik Sense provides rapid dashboard creation and seamless multi-data source integration, supporting real-time analytics and high-speed ETL capabilities. Users enjoy advanced visualizations and natural language processing within an intuitive interface. The solution's in-memory engine ensures fast data processing while offering flexibility and quick deployment on all devices. Its open API facilitates extensive customization and integration with chatbots and third-party extensions.
What are the key features of Qlik Sense?In industries such as finance and sales, Qlik Sense enables interactive data analyses and dashboard creation across departments. It supports business intelligence for financial reporting, sales analysis, and decision-making. By automating reporting and combining data from multiple sources, it facilitates users in generating insights and enhancing data accessibility for informed business decisions.
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