Catchpoint vs SolarWinds AppOptics comparison

Catchpoint and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #40 with an average rating of 8.0, while SolarWinds is ranked #58. Catchpoint holds a 0.5% mindshare in APM, compared to SolarWinds’s 0.3% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

989 Views
508 Comparison Views

100% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

673 Views
314 Comparison Views

80% willing to recommend

Catchpoint

SolarWinds AppOptics

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and SolarWinds AppOptics are leading performance monitoring tools. Users favor SolarWinds AppOptics for its pricing and comprehensive features, leading to a perception that it offers more value.

Features: Users highlight Catchpoint's robust monitoring and alerting capabilities, rich end-user experience monitoring, and diverse testing locations. SolarWinds AppOptics receives praise for its customizable dashboard, integrated performance metrics, and seamless application performance management.

Room for Improvement: Catchpoint users desire enhancements in reporting, data visualization, and faster time to insight. SolarWinds AppOptics users suggest improvements in log management, scalability, and enhanced anomaly detection. Both have areas needing development, but Catchpoint's data visualization requests are more prevalent.

Ease of Deployment and Customer Service: Catchpoint is noted for its straightforward deployment and responsive customer service. SolarWinds AppOptics, while also user-friendly in deployment, receives mixed reviews on support responsiveness. Customers find Catchpoint slightly better in customer service experiences.

Pricing and ROI: Catchpoint users express concerns over high setup costs but acknowledge it offers solid ROI over time. SolarWinds AppOptics is appreciated for its competitive pricing and quick ROI, making it a more cost-effective solution for many users.

To learn more, read our detailed Catchpoint vs. SolarWinds AppOptics Report (Updated: May 2025).

Buyer's Guide

Catchpoint vs. SolarWinds AppOptics

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

40th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (58th), Digital Experience Monitoring (DEM) (10th)

SolarWinds AppOptics

Ranking in Application Performance Monitoring (APM) and Observability

58th

Ranking in Cloud Monitoring Software

43rd

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (57th)

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

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John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"During business hours, it has worked absolutely fine without any issues."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The solution offers three different ways of slicing data to look for abnormalities."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Catchpoint's customer service and support are valuable."

More Catchpoint pros

"Technical support is always live and they're supportive."

"I have found the most valuable feature is application performance management."

"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."

"The reporting of the solution is very good."

"The product has a great dashboard."

"The sum solution, NTA, and DPA."

Cons

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Catchpoint can be improved by focusing solely on network monitoring."

More Catchpoint cons

"The integration with Unix services should be a bit more straightforward."

"The solution should be more user-friendly."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"AppOptics would benefit from having a much more centralized view."

"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."

"I would like to see more integration with other tools that are available on the market."

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"I believe the current licensing cost is reasonable."

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Top Industries

By visitors reading reviews

Educational Organization

33%

Financial Services Firm

19%

Retailer

Computer Software Company

Educational Organization

37%

Financial Services Firm

11%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

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Comparisons

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Datadog vs Catchpoint

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New Relic vs Catchpoint

Compared 12% of the time

Splunk AppDynamics vs Catchpoint

Compared 7% of the time

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Dynatrace vs SolarWinds AppOptics

Compared 28% of the time

New Relic vs SolarWinds AppOptics

Compared 15% of the time

SolarWinds Server and Application Monitor vs SolarWinds AppOptics

Compared 13% of the time

Zabbix vs SolarWinds AppOptics

Compared 12% of the time

Zenoss Cloud vs SolarWinds AppOptics

Compared 9% of the time

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Product Reports

Buyer's Guide

Catchpoint

June 2025

Download Catchpoint product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

June 2025

Download SolarWinds AppOptics product report

Also Known As

No data available

AppOptics, SolarWinds TraceView, Librato

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

AppOptics is a SaaS-based simple, powerful and affordable Infrastructure & Application monitoring for custom on-premises, cloud, and hybrid systems.

Your business runs on applications, and when they go down or run slowly, it can impact the business in lost productivity, customers, or revenue. To add to the complexity, your IT environment is changing, and workloads can be spread across data centers, and cloud resources. You need to monitor the availability and performance of applications and infrastructure, regardless of where they are, so you can identify potential issues early and address them before they impact users

SolarWinds

Sample Customers

Information Not Available

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

Catchpoint vs. SolarWinds AppOptics

May 2025

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