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Catchpoint vs IDERA Uptime Infrastructure Monitor comparison

Catchpoint and IDERA are both solutions in the Network Monitoring Software category. Catchpoint is ranked #58 with an average rating of 8.0, while IDERA is ranked #111. Catchpoint holds a 0.4% mindshare in NMS, compared to IDERA’s 0.1% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of IDERA users who would recommend it.
Catchpoint
Read 14 Catchpoint reviews
  • 623 Views
  • 218 Comparison Views
100% willing to recommend
IDERA Uptime Infrastructure...
Read 5 IDERA Uptime Infrastructure Monitor reviews
  • 162 Views
  • 69 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 18, 2024

Catchpoint and IDERA Uptime Infrastructure Monitor both enhance IT infrastructure management. Catchpoint is preferred for its better pricing and cloud-based setup, while IDERA stands out with its comprehensive feature set.

Features: Catchpoint provides real-time analytics, synthetic monitoring, and API integrations with network and server monitoring. IDERA Uptime Infrastructure Monitor offers asset discovery, performance monitoring, and capacity planning, with notable reporting and customization options.

Room for Improvement: Catchpoint could improve its range of monitoring options, enhance customization capabilities, and upgrade its reporting tools. IDERA Uptime Infrastructure Monitor could refine its cloud-based solutions, simplify initial deployment, and offer more competitive pricing.

Ease of Deployment and Customer Service: Catchpoint offers straightforward cloud-based deployment with swift setup and responsive customer support. IDERA Uptime Infrastructure Monitor provides robust on-premise deployment, requiring detailed installation guidance and support.

Pricing and ROI: Catchpoint has competitive pricing and favorable ROI through efficient performance monitoring and various subscription models. IDERA Uptime Infrastructure Monitor involves higher setup costs but delivers substantial ROI with feature-rich functionality, justifying investment for comprehensive monitoring needs.

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To learn more, read our detailed Catchpoint vs. IDERA Uptime Infrastructure Monitor Report (Updated: June 2025).
Buyer's Guide
Catchpoint vs. IDERA Uptime Infrastructure Monitor
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
58th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (37th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (10th)
IDERA Uptime Infrastructure...
Ranking in Network Monitoring Software
111th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
IT Infrastructure Monitoring (69th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of IDERA Uptime Infrastructure Monitor is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Read full review
Nafiu Garba - PeerSpot reviewer
It offers different licensing types that allow you to extend the services to clients; it lets you look into device performance and optimization and helps apply best practices
What I like best about IDERA Uptime Infrastructure Monitor is that it offers different licensing types. Hence, it allows my organization to extend the services to clients and not just use the solution within the organization. My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint's customer service and support are valuable."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"The solution offers three different ways of slicing data to look for abnormalities."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
More Catchpoint pros
"My organization can leverage IDERA Uptime Infrastructure Monitor to learn more about how clients perform because the solution lets you monitor and optimize devices and apply best practices."
 

Cons

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"Catchpoint can be improved by focusing solely on network monitoring."
More Catchpoint cons
"What I want to improve in IDERA Uptime Infrastructure Monitor is the community aspect, where IDERA would provide customers with updates on functionalities, what comes next, what IDERA Uptime Infrastructure Monitor upgrades would be released, etc. I also want the sustainability of IDERA Uptime Infrastructure Monitor to improve."
 

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing is comparable to the last tool we were using."
"The solution's pricing varies based on services and licensing models."
"I'm based in Nigeria, and the conversion rate affects the pricing for IDERA Uptime Infrastructure Monitor, but globally, pricing is reasonable. I'm rating pricing for the solution seven on a scale of one to ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Educational Organization
17%
Retailer
10%
Computer Software Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
See all answers
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
See all answers
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
See all answers
Ask a question
Earn 20 points
 

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No data available
 

Product Reports

Buyer's Guide
Catchpoint
June 2025
Catchpoint reportDownload Catchpoint product report
Buyer's Guide
Network Monitoring Software
May 2025
IDERA Uptime Infrastructure Monitor reportDownload IDERA Uptime Infrastructure Monitor product report
 

Also Known As

No data available
IDERA UIM, uptime software up.time
 

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Uptime Infrastructure Monitor helps IT administrators to unify performance monitoring and optimization of IT infrastructure. Unlike its competition, it provides monitoring of a broad range of platforms and applications, ability to set service-level agreements, and support of both agent and agentless monitoring.

IDERA
 

Sample Customers

Information Not Available
TeleComputing; Manitoba Hydro; Blevins Inc.; City of Malmö
Buyer's Guide
Catchpoint vs. IDERA Uptime Infrastructure Monitor
June 2025
Free Report: Catchpoint vs. IDERA Uptime Infrastructure Monitor
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