Catchpoint vs IBM Application Performance Management comparison

Catchpoint and IBM are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #38 with an average rating of 8.0, while IBM is ranked #52 with an average rating of 7.0. Catchpoint holds a 0.6% mindshare in APM, compared to IBM’s 0.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 62% of IBM users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,568 Views
972 Comparison Views

100% willing to recommend

IBM Application Performance...

Read 7 IBM Application Performance Management reviews

833 Views
808 Comparison Views

62% willing to recommend

Catchpoint

IBM Application Performance...

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and IBM Application Performance Management are two leading tools for monitoring and optimizing application performance. IBM Application Performance Management's comprehensive features make it a more robust solution, justifying its higher cost compared to Catchpoint's affordability and support.

Features: Catchpoint is favored for its ease of use, quick implementation, and accurate monitoring of web applications. IBM Application Performance Management stands out for its in-depth analytics, extensive monitoring capabilities, and AI-driven insights.

Room for Improvement: For Catchpoint, users suggest enhancing mobile application monitoring, improving predictive analytics, and refining reporting features. IBM Application Performance Management users recommend streamlining the configuration process, improving integration with third-party tools, and reducing the complexity of its interface.

Ease of Deployment and Customer Service: Catchpoint is praised for its straightforward deployment and responsive customer service that assists effectively during the implementation phase. IBM Application Performance Management, while more complex in its setup, benefits from comprehensive support services that help mitigate the challenges of its sophisticated features.

Pricing and ROI: Catchpoint offers competitive pricing with quick time-to-value through fast implementation and tangible performance improvements. IBM Application Performance Management demands a higher upfront investment, but users find the ROI satisfactory given the enhanced capabilities and long-term benefits.

To learn more, read our detailed Catchpoint vs. IBM Application Performance Management Report (Updated: September 2025).

Buyer's Guide

Catchpoint vs. IBM Application Performance Management

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

38th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (57th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (12th)

IBM Application Performance...

Ranking in Application Performance Monitoring (APM) and Observability

52nd

Average Rating

6.4

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.6%, up from 0.4% compared to the previous year. The mindshare of IBM Application Performance Management is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Catchpoint	0.6%
IBM Application Performance Management	0.5%
Other	98.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

Daniel Tamiru

Manager, Database & System Administration at Awash International Bank

A multi-functional solution but has poor stability and performance-related issues

We are using version 4 of IBM Application Performance Management, and it is deployed on-premises. We use it for internet banking and mainly for application performance on-site. For example, if we face performance-related issues in one of our software or managed services, we use this solution to…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The solution offers three different ways of slicing data to look for abnormalities."

"During business hours, it has worked absolutely fine without any issues."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Catchpoint provides a great amount of information."

More Catchpoint pros

"It's easy to use."

"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."

"I would rate the scalability an eight out of ten."

"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."

"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."

"The initial setup was straightforward and took minimal effort."

"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."

Cons

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"The old user version was better, it was more user-friendly."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

More Catchpoint cons

"The stability is not great and should be better."

"Technical support can be slow and needs improvement."

"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."

"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."

"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."

"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."

"The demo that was provided to us is not working very well. At times, there are errors."

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing varies based on services and licensing models."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The licensing fees can be paid every six months or on a yearly basis."

"As I previously indicated, I initiated the IBM and uncovered all its elements. Consequently, I'm not inclined towards a licensing approach."

"IBM APM is one of the cheaper products on the market, while everything necessary to get started is included in the license."

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Retailer

13%

Real Estate/Law Firm

11%

Computer Software Company

Financial Services Firm

25%

Retailer

14%

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What do you like most about IBM Application Performance Management?

I would rate the scalability an eight out of ten.

See all answers

What needs improvement with IBM Application Performance Management?

They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy. ...

See all answers

What is your primary use case for IBM Application Performance Management?

I monitor business applications for more than four end users.

See all answers

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SolarWinds Pingdom vs Catchpoint

Compared 7% of the time

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Compared 16% of the time

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Compared 13% of the time

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Compared 11% of the time

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Product Reports

Buyer's Guide

Catchpoint

October 2025

Download Catchpoint product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

IBM Application Performance Management report

Download IBM Application Performance Management product report

Also Known As

No data available

IBM APM

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

The IBM Application Performance Management portfolio provides visibility, control and automation of your mission-critical applications. It helps pinpoint the root cause of application's issue more quickly and resolve the problem. The integrated capabilities cover the five key areas: discovery, end-use experience, transaction tracking, enterprise diagnostics and analytics. It also easily monitors applications to ensure optimal performance to extend your hybrid management environment capabilities, to measure the customer experience from multiple locations and to further eliminate blind spots in your application environment.

IBM

Sample Customers

Information Not Available

Mibtree, EatDrinkDeals.com, IT Performance Advisor

Buyer's Guide

Catchpoint vs. IBM Application Performance Management

September 2025

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