Catchpoint vs FortiMonitor comparison

Catchpoint and Fortinet are both solutions in the Digital Experience Monitoring (DEM) category. Catchpoint is ranked #10 with an average rating of 8.0, while Fortinet is ranked #7 with an average rating of 8.3. Catchpoint holds a 2.0% mindshare in DEM, compared to Fortinet’s 2.1% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Fortinet users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

276 Views
34 Comparison Views

100% willing to recommend

FortiMonitor

Read 15 FortiMonitor reviews

179 Views
12 Comparison Views

100% willing to recommend

Catchpoint

FortiMonitor

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and FortiMonitor compete in the digital experience monitoring space. Catchpoint has an edge in extensive monitoring features, while FortiMonitor stands out for its cost-effectiveness.

Features: Catchpoint provides robust analytics, detailed monitoring options, and extensive integrations suitable for businesses needing comprehensive visibility. FortiMonitor is recognized for its cost-efficient features, real-time alerts, and flexibility, which cater to organizations prioritizing rapid responses.

Room for Improvement: Catchpoint could improve in cost accessibility, deployment complexity, and user interface simplicity. FortiMonitor might enhance its analytical capabilities, depth of monitoring options, and extend integration possibilities.

Ease of Deployment and Customer Service: Catchpoint supports a streamlined deployment with extensive support for swift integration. FortiMonitor offers straightforward deployment with reliable customer service, though it may lack some advanced options present in Catchpoint.

Pricing and ROI: Catchpoint's setup cost is higher and is justified by comprehensive features, offering significant ROI for those needing in-depth analytics. FortiMonitor requires a lower initial investment and caters to budget-conscious companies, promising quicker ROI due to minimal setup needs.

To learn more, read our detailed Catchpoint vs. FortiMonitor Report (Updated: May 2025).

Buyer's Guide

Catchpoint vs. FortiMonitor

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

58th

Ranking in Digital Experience Monitoring (DEM)

10th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th), Cloud Monitoring Software (31st)

FortiMonitor

Ranking in Network Monitoring Software

22nd

Ranking in Digital Experience Monitoring (DEM)

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (24th), IT Alerting and Incident Management (9th)

Mindshare comparison

As of June 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of Catchpoint is 2.0%, down from 4.0% compared to the previous year. The mindshare of FortiMonitor is 2.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM)

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

Read full review

JaimeVasquez

Commercial Manager at IT-Experience

Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management

We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The solution offers three different ways of slicing data to look for abnormalities."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"During business hours, it has worked absolutely fine without any issues."

"Catchpoint provides a great amount of information."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

More Catchpoint pros

"FortiMonitor is 100% stable."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."

"FortiMonitor's dashboard is very informative and user-friendly."

"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."

"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."

"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."

"Fortinet's customer support is very good."

More FortiMonitor pros

Cons

"Catchpoint can be improved by focusing solely on network monitoring."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"The old user version was better, it was more user-friendly."

More Catchpoint cons

"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."

"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

"FortiMonitor needs to improve its alert system."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

More FortiMonitor cons

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"There are additional costs needed for certain functionality, such as scalability."

"FortiMonitor's price is very high."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

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Top Industries

By visitors reading reviews

Educational Organization

26%

Financial Services Firm

20%

Retailer

Computer Software Company

28%

Manufacturing Company

Healthcare Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

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What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

See all answers

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

See all answers

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

See all answers

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Compared 17% of the time

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Compared 17% of the time

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Compared 14% of the time

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Compared 11% of the time

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Product Reports

Buyer's Guide

Catchpoint

June 2025

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Buyer's Guide

Digital Experience Monitoring (DEM)

May 2025

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Also Known As

No data available

Panopta

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

Sample Customers

Information Not Available

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Buyer's Guide

Catchpoint vs. FortiMonitor

May 2025

Free Report: Catchpoint vs. FortiMonitor

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