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Catchpoint vs FortiMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
59th
Ranking in Digital Experience Monitoring (DEM)
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Cloud Monitoring Software (31st)
FortiMonitor
Ranking in Network Monitoring Software
14th
Ranking in Digital Experience Monitoring (DEM)
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Infrastructure Monitoring (14th), IT Alerting and Incident Management (7th)
 

Mindshare comparison

As of May 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of Catchpoint is 2.0%, down from 4.0% compared to the previous year. The mindshare of FortiMonitor is 1.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 

Featured Reviews

Carl Funk - PeerSpot reviewer
The UI is well designed, so it's easy to get the visibility you want.
There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.
JaimeVasquez - PeerSpot reviewer
Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management
We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint's customer service and support are valuable."
"Catchpoint provides a great amount of information."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."
"Overall, I would recommend FortiMonitor to others."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product."
"The product's initial setup phase is easy."
 

Cons

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"Catchpoint can be improved by focusing solely on network monitoring."
"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."
"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"FortiMonitor's monitoring could be much better. It should be like, in Palo Alto."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."
"The solution's initial setup process is time-consuming."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
 

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing is comparable to the last tool we were using."
"The solution's pricing varies based on services and licensing models."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"In terms of licensing fees, I believe they were slightly higher."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
"There are additional costs needed for certain functionality, such as scalability."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"FortiMonitor's price is very high."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"Compared to other solutions, FortiMonitor is a very expensive solution."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
14%
Computer Software Company
7%
Retailer
6%
Computer Software Company
29%
Manufacturing Company
6%
Retailer
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What do you like most about FortiMonitor?
In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
 

Comparisons

 

Also Known As

No data available
Panopta
 

Overview

 

Sample Customers

Information Not Available
SONY, GoDaddy, HCL, ING, ARMOR, billboard
Find out what your peers are saying about Catchpoint vs. FortiMonitor and other solutions. Updated: April 2025.
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