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Catchpoint vs FortiMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
60th
Ranking in Digital Experience Monitoring (DEM)
12th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (38th), Cloud Monitoring Software (31st)
FortiMonitor
Ranking in Network Monitoring Software
14th
Ranking in Digital Experience Monitoring (DEM)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
IT Infrastructure Monitoring (15th), IT Alerting and Incident Management (7th)
 

Mindshare comparison

As of August 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of Catchpoint is 2.0%, down from 3.6% compared to the previous year. The mindshare of FortiMonitor is 2.3%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
JaimeVasquez - PeerSpot reviewer
Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management
We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The solution offers three different ways of slicing data to look for abnormalities."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"During business hours, it has worked absolutely fine without any issues."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"Catchpoint provides a great amount of information."
"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."
"It provides the best firewall features."
"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."
"The product's initial setup phase is easy."
"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."
"FortiMonitor is 100% stable."
"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."
"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."
 

Cons

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"The old user version was better, it was more user-friendly."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."
"The solution's initial setup process is time-consuming."
". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."
"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."
"There are no AI features in FortiMonitor, which might be an area for enhancement."
"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."
"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."
"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."
 

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing varies based on services and licensing models."
"The solution's pricing is comparable to the last tool we were using."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"In terms of licensing fees, I believe they were slightly higher."
"FortiMonitor's price is very high."
"Compared to other solutions, FortiMonitor is a very expensive solution."
"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."
"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
"There are additional costs needed for certain functionality, such as scalability."
"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Retailer
15%
Real Estate/Law Firm
11%
Computer Software Company
8%
Computer Software Company
27%
Manufacturing Company
7%
Healthcare Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
What is the best network monitoring software for large enterprises?
I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...
What do you like most about FortiMonitor?
In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...
What is your experience regarding pricing and costs for FortiMonitor?
FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.
 

Comparisons

 

Also Known As

No data available
Panopta
 

Overview

 

Sample Customers

Information Not Available
SONY, GoDaddy, HCL, ING, ARMOR, billboard
Find out what your peers are saying about Catchpoint vs. FortiMonitor and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.