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Catchpoint vs DX NetOps comparison

Catchpoint and Broadcom are both solutions in the Network Monitoring Software category. Catchpoint is ranked #57 with an average rating of 8.0, while Broadcom is ranked #43 with an average rating of 8.0. Catchpoint holds a 0.4% mindshare in NMS, compared to Broadcom’s 0.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.
Catchpoint
Read 14 Catchpoint reviews
  • 668 Views
  • 418 Comparison Views
100% willing to recommend
DX NetOps
Read 7 DX NetOps reviews
  • 1,125 Views
  • 665 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and DX NetOps are competing products in the network performance monitoring category. Catchpoint's intuitive approach and reliable support give it an edge in user satisfaction, while DX NetOps provides comprehensive features and advanced monitoring, justifying its higher cost for many tech buyers.

Features: Catchpoint offers real-time monitoring, robust analytics, and intuitive user interface, making it ideal for businesses prioritizing these aspects. DX NetOps includes comprehensive monitoring features, multi-vendor support, and detailed views of network components, making it well-suited for larger networks.

Room for Improvement: Catchpoint could enhance its feature range to better compete with larger systems, improve scalability for more extensive networks, and increase customization options. DX NetOps might look at simplifying its user interface, reducing deployment times, and optimizing resource usage for smaller businesses.

Ease of Deployment and Customer Service: DX NetOps offers a flexible deployment model with extensive vendor support, beneficial for large enterprises with complex infrastructures. Catchpoint is recognized for straightforward deployment and responsive customer service, appealing to teams seeking quick setup and easy management.

Pricing and ROI: Catchpoint presents a competitive pricing model aligning with its value proposition, offering excellent ROI for small to medium businesses. DX NetOps requires a higher initial investment but provides substantial ROI through its advanced capabilities, appealing to enterprises needing comprehensive network insights, despite the higher cost.

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To learn more, read our detailed Catchpoint vs. DX NetOps Report (Updated: April 2025).
Buyer's Guide
Catchpoint vs. DX NetOps
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
57th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (9th)
DX NetOps
Ranking in Network Monitoring Software
43rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
AIOps (18th)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, down from 0.4% compared to the previous year. The mindshare of DX NetOps is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Carl Funk - PeerSpot reviewer
The UI is well designed, so it's easy to get the visibility you want.
There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.
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Mark Tukh - PeerSpot reviewer
Leverages comprehensive network monitoring and AI-driven automation for enhanced performance analysis
There is a model for network traffic analysis in the NetOps product called NetOps Flow Analyzer. It provides all the necessary protocols and analysis. DX NetOps supports network monitoring across hybrid environments, though I hope it works out of the box. The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"During business hours, it has worked absolutely fine without any issues."
"Catchpoint's customer service and support are valuable."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"The solution offers three different ways of slicing data to look for abnormalities."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
More Catchpoint pros
"The product features include automation through AI, allowing out-of-the-box analysis of performance data, building baseline trends, and enabling configuration of dynamic thresholds relative to collected data."
"A highly scalable solution."
"The AI is the best feature in this solution."
"It's good for root cause analysis for network problems and network link problems."
"The solution is stable."
"I like that it provides an overall view of our network. From the topology view to every event, we can view it. We can also see the interface utilization for future capacity planning. It fits our use case and environment."
"I rate the stability of the product as ten on a scale of one to ten, indicating that it is very stable."
"It is straightforward to configure, and you can quickly gather data from your infrastructure."
 

Cons

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"Catchpoint can be improved by focusing solely on network monitoring."
"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
More Catchpoint cons
"Technical support needs to be better. They need to be more knowledgeable and responsive."
"The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market."
"It would be useful to have more AI features."
"It would be better if they had an NFA network analysis feature. We appreciate features like extended network security for bucket flows, but it would be better to have some IDs, IPS functionalities, DDoS, or something like that."
"Lacks dashboards and better integration with other solutions."
"One improvement that could make the product better is to streamline its modules into a more cohesive solution."
"Technical support could be more responsive."
"The hardware requirements can be improved."
 

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing varies based on services and licensing models."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing is comparable to the last tool we were using."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
15%
Computer Software Company
7%
Retailer
6%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
See all answers
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
See all answers
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
See all answers
What do you like most about DX NetOps?
It is straightforward to configure, and you can quickly gather data from your infrastructure.
See all answers
What is your experience regarding pricing and costs for DX NetOps?
The licensing cost of DX NetOps is expensive, not very affordable, and on the top of the price range in the market. However, there are no extra expenses in addition to the standard licensing fee.
See all answers
What needs improvement with DX NetOps?
It would be useful to have more AI features.
See all answers
 

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Product Reports

Buyer's Guide
Catchpoint
May 2025
Catchpoint reportDownload Catchpoint product report
Buyer's Guide
DX NetOps
May 2025
DX NetOps reportDownload DX NetOps product report
 

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

DX NetOps by CA Technologies, a Broadcom company, improves your time to value through advanced AI capabilities and unified network visibility that delivers simplified NetOps intelligence into the user experience that traverses modern architectures. DX NetOps accomplishes this through high scale, unified network monitoring that enables full-stack analytics for assuring traditional and modern architectures. DX NetOps converts inventory, topology, device metrics, faults, flow and packet analysis into actionable intelligence for network operations teams. Complimented by our AIOps solution, DX NetOps enables IT teams to establish proactive, autonomous remediation capabilities across the applications, infrastructure, and networks that fuel superior user experiences.

Broadcom
 

Sample Customers

Information Not Available
Fujitsu
Buyer's Guide
Catchpoint vs. DX NetOps
April 2025
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