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Intercept X Endpoint vs VMware Carbon Black Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Companies report mixed results with Intercept X Endpoint; some see strategic value in its cost-effective, robust network security enhancements.
Sentiment score
6.0
VMware Carbon Black Endpoint delivers strong ROI with enhanced security, reducing costs and malware incidents within six months.
 

Customer Service

Sentiment score
6.5
Intercept X Endpoint support is praised for customer service but criticized for delays and lack of support in some regions.
Sentiment score
6.3
VMware Carbon Black Endpoint support is knowledgeable but inconsistent, with varied satisfaction and room for improvement in response times.
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
7.5
Intercept X Endpoint is scalable, adaptable for various business sizes, highly rated by users, and suitable for SMBs and large enterprises.
Sentiment score
7.3
VMware Carbon Black Endpoint is highly scalable, supporting diverse environments efficiently, despite some data extraction and management complexities.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is praised for stability and performance, with minor occasional issues, earning high user satisfaction ratings.
Sentiment score
7.5
VMware Carbon Black Endpoint offers reliable security, but some users experience stability issues and update-related challenges for resource allocation.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
 

Room For Improvement

Intercept X Endpoint needs improvements in integration, performance, resource usage, support, mobile support, and third-party solution integration.
VMware Carbon Black Endpoint needs better integration, UI, mobile support, pricing, responsiveness, threat detection, and stability improvements.
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
There should be a profile where I can see what files Sophos is scanning.
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
 

Setup Cost

Intercept X Endpoint offers flexible pricing with competitive, tiered licensing and payment options, seen as a smart security investment.
VMware Carbon Black Endpoint is seen as pricey, varying by deployment size, with mixed views on its value and flexibility.
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Intercept X Endpoint excels with AI-enhanced threat detection, anti-ransomware, centralized management, and integration for superior data security.
VMware Carbon Black Endpoint excels in threat detection, management, and integration, providing scalable and efficient security with minimal resource use.
Its AI algorithms provide excellent protection against attackers.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Once we started using CrowdStrike, it was so lightweight; the servers have hardly any lag unlike when we used to use Intercept X Endpoint for servers.
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
12th
Ranking in Endpoint Detection and Response (EDR)
13th
Ranking in Ransomware Protection
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
ZTNA (9th), Managed Detection and Response (MDR) (7th), Extended Detection and Response (XDR) (12th)
VMware Carbon Black Endpoint
Ranking in Endpoint Protection Platform (EPP)
33rd
Ranking in Endpoint Detection and Response (EDR)
27th
Ranking in Ransomware Protection
7th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
63
Ranking in other categories
Security Incident Response (4th)
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Intercept X Endpoint is 1.6%, down from 2.5% compared to the previous year. The mindshare of VMware Carbon Black Endpoint is 1.8%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.6%
VMware Carbon Black Endpoint1.8%
Other96.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
Nikunj Kamboj - PeerSpot reviewer
Integrates well with our existing SIEM tool and helps in identifying suspicious activities
The solution's integration with our existing security infrastructure is good. Whenever we have any alert in VMware Carbon Black Endpoint, we can easily that alert in our SIEM tool and check logs from the SIEM tool itself. VMware Carbon Black Endpoint is just a secondary security tool for us, and we are just monitoring the alerts from it. The solution's behavioral analytics feature helps in identifying suspicious activities pretty well. Whenever we have even a small thing, we get an alert. The solution is deployed on the cloud in our organization. Performance-wise, the solution is doing great in terms of connecting to the host directly. Performing a malware scan usually takes a lot of time, more than 24 hours. A malware scan is something that we do only on Carbon Black for the old endpoint devices and servers. It used to take sometimes three days to perform. I would recommend the solution to other users. Overall, I rate the solution an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
6%
Financial Services Firm
12%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise9
Large Enterprise30
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Defense?
VMware Carbon Black Endpoint is a highly stable solution.
 

Also Known As

Sophos Intercept X
Carbon Black CB Defense, Bit9, Confer
 

Overview

 

Sample Customers

Flexible Systems
Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
Find out what your peers are saying about Intercept X Endpoint vs. VMware Carbon Black Endpoint and other solutions. Updated: September 2025.
870,701 professionals have used our research since 2012.