Intercept X Endpoint vs VMware Carbon Black Endpoint comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jan 30, 2024

We compared Intercept X Endpoint and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: When setting up Sophos Intercept X Endpoint, the process is typically fast, taking approximately 15 minutes to an hour. However, some users may encounter difficulties. In contrast, the setup for Carbon Black presents varying levels of difficulty, as some users perceive it to be easy while others experience challenges. Additionally, the deployment time for Carbon Black ranges significantly from a few weeks to several months, whereas Sophos Intercept X can be deployed within an hour.
  • Features: Sophos provides a range of useful features such as versatile functionality, web filtering, cloud management, AI-powered threat management, ease of use, effective threat protection, and intelligent learning capabilities. Carbon Black stands out with its MDR capability, integration with other software, extensive threat intelligence, stability, and excellent customer support.
  • Room for Improvement: The Sophos Intercept X Endpoint has potential for improvement in several aspects, including installation time, software size, Windows support, device performance, deployment and integration, resource consumption, release cycles, threat notifications, interface and mobile support. Carbon Black could enhance node management, GUI and troubleshooting, Check Point integration, updates and synchronization, feature parity between on-premise and cloud solutions, investigation capabilities and AI capabilities.
  • Pricing and ROI: The setup cost for Sophos ranges depending on the client, with varying opinions on pricing options. Prices can start at $15 per client and go up to around $40-42 per license. Carbon Black is generally regarded as costly in comparison to other products available, with higher expenses overall. Sophos is highly appreciated for its efficient virus prevention capabilities and favorable pricing. Carbon Black provides a valuable return on investment in terms of safeguarding the environment and presenting a unified client perspective.
  • Service and Support: The customer service of Sophos is highly regarded by customers for its promptness, excellence, and assistance. They are appreciative of the direct interaction they have with engineers and developers. In contrast, the customer service of Carbon Black elicits contrasting reviews. While some reviewers express contentment, others highlight areas of enhancement such as delayed response times and dependency on a communication portal.

Comparison Results: Sophos Intercept X Endpoint is highly regarded for its versatile functionality, effective threat protection, and dependable performance. However, it could benefit from improvements in installation speed, software size, and resource consumption. On the other hand, VMware Carbon Black Endpoint is highly valued for its MDR feature, integration capabilities, and stability. However, it could improve in areas such as node management, GUI, and AI capabilities. Pricing-wise, opinions on Intercept X Endpoint vary, while VMware Carbon Black Endpoint is considered costly. Customer support for both products receives mixed reactions.

To learn more, read our detailed Intercept X Endpoint vs. VMware Carbon Black Endpoint Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.""Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.""I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks.""Forensics is a valuable feature of Fortinet FortiEDR.""The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers.""The price is low and quite competitive with others.""The product detects and blocks threats and is more proactive than firewalls.""Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."

More Fortinet FortiEDR Pros →

"The most valuable features are the range and restriction.""There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours.""It is a practically maintenance free intelligent system that independently protects environments from malicious attacks.""The product is user-friendly.""There are products that are technically stronger. However, this product has everything in one solution, which makes it a strong endpoint option.""The deployment is quick. It just depends on the environment and what you may be replacing.""Malware protection and application blocking are absolutely great. The DLP and malware features are very helpful. It is also very user-friendly, reliable, and scalable. It is easy to set up. We are also happy with its price and support.""It is a very scalable solution."

More Intercept X Endpoint Pros →

"It is stable and easy to set up.""The EDR and reports were helpful in improving our organization.""The solution has a library where we can have multiple threat intels onboarded. We just have to subscribe to a particular site intel and they'll provide us with all of the truncated details so that we can create IOCs and alerts on the basis of those IOCs.""The most valuable feature is that it detects and stops malicious executables.""The solution is extremely scalable.""The solution has a very nice API on the back end for remoting into a system and executing scripts or utilizing self automation.""The most valuable asset is the time-lining capability for any breach activity.""For Carbon Black Endpoint, the possibility of integration with different other software's log servers is the important thing. Having just one point of view is more interesting so you don't need to go to different places to see all the information."

More VMware Carbon Black Endpoint Pros →

Cons
"The solution is not stable.""To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced.""They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.""I haven't seen the use of AI in the solution.""FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things.""I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components.""The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location.""Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."

More Fortinet FortiEDR Cons →

"As for improvement, more notifications or emails about what to watch out for globally would be nice. For instance, information about the spread of a current phishing campaign or ransomware would be very helpful. I find that I have to dig in the back to find out what is happening on the global scene for things to be aware of.""Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses.""It could be a bit easier to implement.""There is room for improvement in terms of stability and updates.""We would like more application control in order to be able to schedule times and access.""There should be a report including a flowchart or diagram. It will be useful to evaluate the software’s effectiveness.""Through Sophos Central I would like to see the ability to zero in and produce a report about the challenges being faced by a particular machine and user, to know if a virus is appearing only on that specific machine or also on others.""The product defends very well on its own but could possibly use enhancement in giving users more controls."

More Intercept X Endpoint Cons →

"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others.""I would personally give the tech support a rating of seven out of ten.""The solution needs expanded endpoint query tools.""Carbon Black has limited capability to integrate with Rapid7.""Needs improvement in the area of infrastructure for on-premise installation.​""This solution works well but needs lots of tuning and optimization.""The device control feature could also be compatible with the user’s profile as well.""Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform."

More VMware Carbon Black Endpoint Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "We renew the license for one year at $10,000."
  • "The price is pretty good."
  • "When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
  • "We were able to eliminate the ransomware using the one-month, full-featured trial license."
  • "Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
  • "Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
  • "I find the pricing to be a little bit expensive, although it is acceptable, for now."
  • "The price of this product should be reduced because it is a little high."
  • More Intercept X Endpoint Pricing and Cost Advice →

  • "​The cost/benefit factor has great relevance in Cb Defense implementations​."
  • "The cost is a considerable factor, but the benefit factor is the most important. When you compare it with other products, the price is high. Carbon Black will negotiate the price."
  • "I am not really involved in the pricing of this product. But, from my understanding, it is OK for us."
  • "Carbon Black might be a touch more expensive than Symantec. They tend to get a premium for their capabilities. They're sort of an industry leader in a lot of areas with the functionality that they provide."
  • "We have branches, we have different companies, but we cannot buy less than 100 licenses. This does not make sense to me... It should be more flexible. I can understand their saying, "Okay, to be a customer you need 100," but to add on to that number it should be something very straightforward. If I need to add five, for example, I shouldn't need to add 100."
  • "The pricing [is] more or less the same as other similar solutions."
  • "It's reasonable in price"
  • "The price for the solution is completely at government level, meaning one which is very high."
  • More VMware Carbon Black Endpoint Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:The product's initial setup phase is very easy.
    Top Answer:Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also… more »
    Top Answer:I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine… more »
    Top Answer:It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
    Top Answer:On a per-user basis, my company has to pay a certain amount of money.
    Top Answer:I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR)… more »
    Top Answer:Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint… more »
    Top Answer:The most valuable feature of the solution stems from the fact that it is one of the best EDR tools in the market.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Sophos Intercept X
    Carbon Black CB Defense, Bit9, Confer
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Sophos Intercept X Endpoint is a comprehensive cybersecurity solution that combines the power of artificial intelligence (AI) with Sophos' deep expertise in cybersecurity to provide unmatched protection against sophisticated cyber threats, including ransomware, malware, exploits, and zero-day vulnerabilities. Sophos Intercept X Endpoint stands out for its innovative approach to endpoint security, leveraging advanced technologies and expert services to provide comprehensive protection. Its focus on prevention, detection, and response, combined with ease of use and scalability, makes it a preferred choice for organizations looking to strengthen their cybersecurity defenses.

    Harness the Power of a Deep Learning Neural Network

    Achieve unmatched endpoint threat prevention. Intercept X uses deep learning, an advanced form of machine learning to detect both known and unknown malware without relying on signatures.

    Deep learning makes Intercept X smarter, more scalable, and more effective against never-seen-before threats. Intercept X leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.

    Stop Ransomware in Its Tracks

    Block ransomware attacks before they wreak havoc on your organization. Intercept X with XDR includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.

    Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.

    Intelligent Endpoint Detection and Response (EDR)

    The first EDR designed for security analysts and IT administrators

    Intercept X Advanced with EDR allows you to ask any question about what has happened in the past, and what is happening now on your endpoints. Hunt threats to detect active adversaries, or leverage for IT operations to maintain IT security hygiene. When an issue is found remotely respond with precision. By starting with the strongest protection, Intercept X stops breaches before they start. It cuts down the number of items to investigate and saves you time.

    • The strongest protection combined with powerful EDR
    • Add expertise, not headcount
    • Built for IT operations and threat hunting

    Extended Detection and Response (XDR)


    Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation and response for both dedicated SOC teams and IT admins.

    • Cross reference indicators of comprise from multiple data sources to quickly identify, pinpoint and neutralize a threat
    • Use ATP and IPS events from the firewall to investigate suspect hosts and identify unprotected devices across your estate
    • Understand office network issues and which application is causing them
    • Identify unmanaged, guest and IoT devices across your organization’s environment

    Managed Detection and Response

    • Threat Hunting - Proactive 24/7 hunting by our elite team of threat analysts. Determine the potential impact and context of threats to your business.
    • Response - Initiates actions to remotely disrupt, contain, and neutralize threats on your behalf to stop even the most sophisticated threats
    • Continuous Improvement - Get actionable advice for addressing the root cause of recurring incidents to stop them for occurring again

    VMware Carbon Black Endpoint Security is a comprehensive endpoint protection platform (EPP) designed to safeguard enterprises from advanced cyber threats, malware, ransomware, and other forms of malicious attacks. Leveraging cloud-native architecture, it provides a robust set of tools to detect, prevent, investigate, and respond to cybersecurity incidents across environment. The solution stands out for its advanced behavioral analytics, real-time threat hunting, and customizable policies, making it a preferred choice for businesses seeking to fortify their defenses in the evolving cybersecurity landscape.

    Modernize Your Endpoint Protection

    Legacy approaches to prevention leave organizations exposed. Get an endpoint platform that helps you strengthen and unify security tools to see more and stop more.

    Simplify Your Security Stack

    By simplifying endpoint security capabilities with one endpoint agent and console, you can minimize downtime, respond to incidents and return critical CPU cycles back to the business.

    Operate with Confidence

    Modern environments are increasingly complex. VMware Carbon Black is a single source of truth that provides an intuitive understanding of your environment, enabling confident decisions.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Flexible Systems
    Netflix, Progress Residential, Indeed, Hologic, Gentle Giant, Samsung Research America
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Manufacturing Company11%
    Comms Service Provider11%
    Hospitality Company5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm16%
    Manufacturing Company16%
    Computer Software Company13%
    Educational Organization7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider8%
    Government7%
    Educational Organization6%
    REVIEWERS
    Manufacturing Company20%
    Computer Software Company18%
    Financial Services Firm9%
    Construction Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business61%
    Midsize Enterprise17%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise20%
    Large Enterprise43%
    REVIEWERS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise19%
    Large Enterprise55%
    Buyer's Guide
    Intercept X Endpoint vs. VMware Carbon Black Endpoint
    March 2024
    Find out what your peers are saying about Intercept X Endpoint vs. VMware Carbon Black Endpoint and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Intercept X Endpoint is ranked 7th in EPP (Endpoint Protection for Business) with 23 reviews while VMware Carbon Black Endpoint is ranked 13th in EPP (Endpoint Protection for Business) with 23 reviews. Intercept X Endpoint is rated 8.4, while VMware Carbon Black Endpoint is rated 8.0. The top reviewer of Intercept X Endpoint writes "It can get ahead of the ransomware attack and encrypt the data on clients in the path of the infection". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Advanced threat detection but compatibility issues with some operating systems". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Seqrite Endpoint Security, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and CylancePROTECT. See our Intercept X Endpoint vs. VMware Carbon Black Endpoint report.

    See our list of best EPP (Endpoint Protection for Business) vendors, best EDR (Endpoint Detection and Response) vendors, and best Ransomware Protection vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.