We performed a comparison between Carbon Black CB Defense and SentinelOne based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"The most valuable feature is signature-based malware detection."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"It is a very complete platform."
"The feature I found most valuable in Carbon Black CB Defense is the ongoing monitoring feature that works by emailing updates about any detections found."
"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."
"The new feature that we're deploying, the new offering from Carbon Black, is MDR, which stands for manage, detect, and response. It's the most valuable feature because Carbon Black will be continuously checking the logs, and they will be advising us on how to improve some of the policies as well as review the logs. If there are any nefarious agents or things happening on the end points, they will know."
"I like its reporting."
"The initial setup is very easy."
"The product allows us to focus on endpoint and antivirus protection."
"CB Defense is more powerful, and you can take more actions than others. Its security features and signatures are constantly updated, so it is more effective than other security solutions."
"The 365 management and analytics from the cloud is another great feature."
"The protection and management provided by SentinelOne is good."
"Offers good protection against ransomware."
"It delivers the type of security which we were hoping for, since we have a lot of different endpoint users utilizing different types of software. We have people who only use Office software, like email, Word, and PDFs. Then, we have people who use some applications that other people wrote. We also write applications in-house using people who develop software. Therefore, we have some machines using very high-end developer software for mechanical development, electronic development, and software development. Those users are used to managing their PC on their own. The centralize platform allows us to differentiate between those three groups of people. We have overall control and can oversee the security levels at all the endpoints. They have not yet been blocked in any way when performing the functions"
"SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."
"The process visualization, automated response, and snapshotting are valuable. The integration and automation possibilities are also valuable."
"It is a good endpoint solution. That's the reason we chose it. We looked at other solutions, such as CrowdStrike, and based on the cost and the services it delivers, it was the better choice."
"It gives you good visibility of any threats or vulnerabilities that you might have on your network."
"I would like to see integration with Cisco Analytics."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"This product has issues with the number of false positives that it reports."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"It could be improved in connection with artificial intelligence and IoT."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"They will most likely need to create or include a feature that checks the network."
"I haven't run into anything that needs improvement. The website interface can be a little bit better, but it's still good as compared to most others."
"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."
"The solution needs expanded endpoint query tools."
"In the next release, it would help if we can get better control over containers."
"It could be a bit complicated. You have to be very familiar with Carbon Black to understand what it is doing and why it is doing. I would like to have more explanations and simplification in the user interface. It would be good to get help and see more explanations. It should tell us that a software is blocked and the reason for it. It would be good to be able to build chains in terms of what caused what, what worked, and what caused an issue. We are now moving from Carbon Black to Cortex XDR. While choosing antivirus software, we were also looking at Carbon Black because it also has an antivirus package, and it is next-generation, but we were told that Carbon Black doesn't support firewalls. We have Palo Alto firewalls. We would have chosen this solution if it supported firewalls, in particular next-generation firewalls, but unfortunately, it doesn't. Therefore, we decided on Cortex XDR because it integrates with Palo Alto firewalls."
"There are many different controls that are needed to be put into place for upgrading that makes it difficult. Having to re-engineer your IT infrastructure to match their software, as opposed to having it integrate and work independently causes difficulties. When there is an update to any software everyone has to be involved."
"At this point, we're test-bedding several other providers right now to see if there's anything that does equally or better and that comes at a better price point."
"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."
"Security could always be better."
"In terms of improvement, they should work on agents' updates because that is not a strong part. It's not their strong point. It's not straightforward to upgrade agents. I send them questions about it. They already worked on this and they promised that in the next release that they will show me their solution for it. But this year I have had complaints about agents' updates, that they aren't clear."
"I'd like to see more documentation."
"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."
"All is good for now, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to keep ahead of the cybercriminals."
"Maybe they can develop some firewall aspects for it to better protect us."
"They can improve the administrative interface. They can make it more user-friendly."
Carbon Black CB Defense is ranked 10th in EPP (Endpoint Protection for Business) with 29 reviews while SentinelOne is ranked 3rd in EPP (Endpoint Protection for Business) with 50 reviews. Carbon Black CB Defense is rated 7.8, while SentinelOne is rated 9.0. The top reviewer of Carbon Black CB Defense writes "The manage, detect, and response feature enables Carbon Black to continuously check logs and advise us on how to improve some of the policies". On the other hand, the top reviewer of SentinelOne writes "Made a tremendous difference in our ability to protect our endpoints and servers". Carbon Black CB Defense is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Carbon Black CB Response, Trend Micro Deep Security and Bitdefender GravityZone Ultra, whereas SentinelOne is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Darktrace, Cortex XDR by Palo Alto Networks and Sophos Intercept X. See our Carbon Black CB Defense vs. SentinelOne report.
See our list of best EPP (Endpoint Protection for Business) vendors and best EDR (Endpoint Detection and Response) vendors.
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Crowdstrike USPs compared to CB and SentinelOne:
1. Very powerful Machine Learning AV
2. Device Control
3. Vulanrablity Assessment ( Sentinel One have the partial capability )
4. AWS Partner Competency
5. Leaders and having a high rating in all major Analyst reviews
6. Automated Threat Intelligence
7. Customer satisfaction and retention
Do evaluate www.cynet.com and you will find that Cynet is way ahead in the way it does Continuous Breach protection and monitoring.
IMO, it depends on whether you have abilities to validate and/or correlate telemetries - these guys brings out quite a lot of telemetry alerts for you to work on...
Are you researching to buy or to resell?
SentinelOne has not been breached
SentinelOne is hands down my recommended solution.
SentinelOne has not been breached and offers upto $1,000,000 warranty if it cannot roll back a ransomware attack.
Please contact me at CyberSec@global.co.za for more information, a demonstration, or a quote.
Your reputation and your company's cyber security is in your hands - make an informed decision
They address slighty differing customer profiles, Crowdstrike has deep integrations to Okta, Sailpoint and others, where as SentinelOne has AI automation that outstrips the general use case associated to most threat detection elements.